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| | Click here or scroll down to respond to this candidateReferencesNancy Laguerre, Sodexo Betty Jenkins Roy L. Hawkins, Jr.PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLECandidate's Name
7814 Northwest 14th Place, Miami, FL 33147 PHONE NUMBER AVAILABLE EMAIL AVAILABLE ObjectiveSeeking a promising opportunity with room for growth in housekeeping primarily in a healthcare facility. Eager to serve, instill good working habits as well as work and be an exceptional team player. Minimal supervision needed. EducationHIGH SCHOOL DIPLOMA JUNE 1999 JACKSON SENIOR HIGH SCHOOL General studies to obtain a high school diplomaSkills & AbilitiesMANAGEMENT Supervised 30+ environmental staff to ensure proper cleaning took place daily Completed schedules Completed environment of care roundsCommunication Able to communicate and interact on a daily basis with patients and staff to ensure all needs are met Communicates with various staff members and departments on EVS responsibilities and duties Communicates with various nurses, physicians and ancillary staff on a daily basis for patient care ExperienceOPERATIONS SUPPORT SUPERVISOR JACKSON MEMORIAL HOSPITAL OCT. 2020 SEPT. 2024 Action planning to increase current HCAHP scores targeted goal 90% and above Responsible for day to day operations of the department Conduct daily environmental rounds on new admissions as well as floor rounds Answer patient, staff and family calls regarding environmental care Ensure daily metrics are met as well as share with staff on daily metric goals Managed linen distribution and ensured that units are properly stocked HOUSEKEEPING SUPERVISOR HOLTZ CHILDREN HOSPITAL NOV. 2019 OCT. 2020 Worked on increasing HCAHPS, maintained a quarterly score of 90% Responsible for day to day operations of the department Conduct daily environmental rounds on new admissions as well as floor rounds Answer patient, staff and family calls regarding environmental care Ensure daily metrics are met as well as share with staff on daily metric goals Managed linen distribution and ensured that units are properly stocked HOUSEKEEPING SUPERVISOR JACKSON NORTH MEDICAL CTR. SEPT. 2018 NOV. 2019 Responsible for day to day operations of the department Conduct daily rounds on new admissions as well as floor rounds Answer patient, staff and family calls regarding environmental care Ensure daily metrics are met as well as share with staff on daily metric goals Managed linen distribution and ensured that units are properly stocked HOUSEKEEPING SUPERVISOR UNIVERSITY OF MIAMI AUGUST 2004 SEPT. 2018 Responsible for day to day operations of the department in the absence of managers and directors Supervision of staff who clean patient care areas within the facility Ensuring that staff have the tools necessary to perform their jobs Ensuring that a standard of excellence is provided to patients daily Managed linen distribution and ensured that units are properly stocked PARKING ATTENDENT JACKSON MEMORIAL HOSPITAL 1999 - 2004 Ensured that moneys were collected for all vehicles Ensured that all tickets were accounted for Provided excellent customer service daily |