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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address . PHONE NUMBER AVAILABLE EMAIL AVAILABLESKILLS Excellent Customer Service Great Communication Motivated & Dedicated Task & Detail Oriented Computer Skills Microsoft, Word andExcel, Google suite, Zendesk Strong Team Worker Fast Learner Organized & Efficient Worker Problem SolverLANGUAGESEnglish (Fluent) Tigrigna (Fluent) Amharic (Fluent) WORK EXPERIENCEShipping and Receiving Associate July, 2019 Present Pinterest Inc. San Francisco, CA Sorting and distributing mail, pack & ship high priced items. Performing unpacking of shipment deliveries.Preparing shipping documents.Maintaining records of incoming and outgoing shipments. Consolidating shipping orders.Creating mailing labels domestic and international. Project management; responsible for working with multiple clients related to shipping, Gathering required information, planning, executing, monitoring and accomplishing. Customer service; Greeting employees in the mailroom, assisting and handling received packages, utilize Zendesk to helping employees with their receiving and shipping questions. Office Associate Feb, 2018 July, 2018WeWork San Francisco, CA Maintain office organization and cleanliness with a team of four employees. Team Member Sep, 2015-May, 2016Dunkin Donuts Orange, NJ Completed transactions, handled payments and facilitated friendly and efficient customer service. Regularly cleaned work stations, brewed coffee, restocked inventory, and assisted bakers. Customer Service Representative Sep, 2015-Dec, 2015 VIM Orange, NJ Communicated with customers on user experience and processed product returns. Worked as a customer service representatives to answer questions and resolve problems. Product Sales Representative May, 2016-Feb, 2017Lyca Mobile Newark, NJ Oversaw all product sales and customer service throughout various electronic stores hosting Lyca products in New Jersey Area.Server Mar, 2017- Jun, 2017Cafe Colucci Oakland, CA Provided full-service experiences to Caf guests informing customers of caf specials and modifying orders based on their preferences.Cashier May, 2017- Sept, 2017Marshalls San Francisco, CA Arranged items on store racks and shelves, ensured accurate pricing, helped shoppers locate merchandise. Handled customer inquiries regarding goods and services. Reference Phone NumberCristina Roverso: Former coworker PHONE NUMBER AVAILABLEIveth Torres: Former supervisor 510-224-0257Lejon Butler: Former Manager 510-932-3091EDUCATIONComputer Application BA Oct 2012 Jun 2013Eritrea Refugees@Institute Work of Customer Technology Service Training Asmara, Oct-Nov Eritrea 2017 International Rescue Committee Oakland, CA |