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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryResults-driven sales and marketing professional with extensive experience in digital marketing, client relations, and revenue growth. Demonstrated expertise in sales, logistics, maritime services, and customs compliance. Proven ability to drive revenue growth, foster long-term client partnerships, and manage complex logistical operations. Bilingual in English and Spanish, with a strong passion for delivering exceptional customer experiences and a commitment to personal and professional development.Professional ExperienceRigel Ships Agencies, Inc.Owner/Part-Time AgentMiami, FL 2008 - Present Provide comprehensive ship agency services, including vessel entry and clearance in all U.S. ports. Prepare and process customs documentation, ensuring compliance with U.S. maritime regulations. Support customs clearance, crew logistics, and documentation for vessel arrivals and departures. Manage vessel entries and clearances using the Vessel Entrance and Clearance System (VECS). Assist foreign-flagged yacht owners with U.S. maritime regulations and compliance. Digital Marketing / SalesOnline RemoteMiami, FL Mar 2023 - Present Developed and executed affiliate marketing strategies. Designed and managed comprehensive email marketing campaigns. Created and supported e-commerce websites. Crafted and managed targeted advertising campaigns. Conducted reach and engagement data analysis. Developed and implemented social media growth strategies. Produced and managed digital content across platforms. Utilized marketing automation tools. Conducted market research and competitive analysis. Collaborated with cross-functional teams.Sales SpecialistBraman MotorsMiami, FL Mar 2023 Mar 2024 Conducted daily outreach calls and digital communications. Managed client appointments and showroom interactions. Kept a detailed client follow-up database. Delivered tailored vehicle needs analyses and product presentations. Facilitated demonstration drives and presented dealer offers. Closed sales through in-depth product knowledge and consultative approaches. Managed sales documentation and ensured proper vehicle delivery. Secured customer reviews and satisfaction ratings post-sale. Sales SpecialistBrickell Motors (Murgado Automotive Group)Miami, FL May 2021 Mar 2023 Executed outreach calls and digital communications daily. Scheduled and conducted client appointments in the showroom. Performed client needs analyses and product presentations. Conducted test drives and presented dealer offers. Closed sales through consultative approaches and thorough product knowledge. Client Specialist, Sales Agent, Logistics Coordinator Ventana Serra LLCMiami, FL July 2020 - May 2021 Prospected and sold transportation and logistics services. Expanded the companys network of carrier partners. Coordinated transportation and resolved shipping errors, ensuring timely deliveries. Responded to customer inquiries and managed order documentation. Tracked and resolved shipping errors, prepared bills, and invoices. Optimized supply chain processes and managed distribution budgets. Personnel Logistics Coordinator & ManagementV&F Events Support Inc.Miami, FL September 2018 April 2020 Managed event logistics, schedules, and personnel hours for payroll. Conducted market research and managed internal processes and staff training. Air Export - Cargo Agent CoordinatorDB SchenkerMiami, FL April 2017 September 2018 Obtained shipment quotes and optimized transportation methods. Maintained professional relationships with airlines and transportation agencies. Tracked shipments and updated clients and sales teams. Managed shipment files and ensured timely billing. Processed import documentation and ensured accurate distribution. Cargo and Customer Service RolesLAN Cargo Airlines, TAM Cargo Airlines, Quest Cargo Inc. Miami, FL 2010 - 2015 Handled air logistics, cargo reservations, and customer service. Managed import/export operations for SEA, AIR, and GROUND services. Operated Magaya Corp software for logistics management. Additional ExperienceUber Technologies, Array Aerospace Inc., AAA Parking Miami, FL 2008 - 2016 Provided customer service and managed logistics for various industries. Developed skills in warehouse management, inventory, and valet parking. EducationAssociate Degree in BusinessMiami Dade CollegeApril 2012High School DiplomaMiami Dade High SchoolMay 2009Certifications Digital Marketing Grant Cardone Sales Training Universityo Closing and Negotiatingo Clinical Steps to the Saleo Handling Objectionso Crucial Sales Fundamentalso Acquiring and Prospecting for New Leads Dangerous Goods Certification (Inactive) Freight Forwarding Incoterms KnowledgeKey Skills Digital Marketing & Sales Strategies Air/Ocean Logistics Coordination Customs Documentation & Compliance Client Relationship Management Marketing Automation & SEO Freight Forwarding & Import/Export Procedures Bilingual in English and Spanish Proficient in software: Magaya Corp, CDK, ELEAD, VAUTO-PROVISION Forklift Operation & Cargo Handling Strong negotiation, market research, and client analysis skills. Effective presentation and closing techniques. Strategic problem-solving abilities. Adaptability to new technologies and market conditions. Languages English Spanish Portuguese (Basic Proficiency)ReferencesAvailable upon request. |
