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Candidate's Name , CSM.Phone number- PHONE NUMBER AVAILABLE(C) Email- EMAIL AVAILABLEObjective:To secure a Project Management position that maximizes my technical knowledge, communication skills, and project management office (PMO) acumen to effectively deliver software on time and within budget.Core Skills:An energetic and result oriented professional with 5 years of experience in the fields of Project Analyst/coordinator, Quality Assurance and Quality Control. I have vast knowledge and understanding of critical aspects of the Systems Development Life Cycle (SDLC). Proven ability to manage projects and deliver on time and within budget. Strong written and verbal communication, relationship building and leadership skills to partner with stakeholders across all levels.Vast knowledge and experience in the execution of Agile and Waterfall methodologies for software implementation and deliveryExperience with SharePoint customization processExperience with software developmentExperience with meeting facilitationComfort with a high degree of client and contractor interactionExperience in IT project management (e.g., schedules, risks/issues, reporting)Ability to assimilate information from a variety of sources including business, technical documents, meetings and technical resources.Technical Skills:Agile/Waterfall SDLC ServiceNow Business AnalysisMicrosoft Office Suite Project Management Azure Dev OpsFreshdesk ticketing toolSmartsheetPower AppsJIRABugzillaCertification:Certified Scrum MasterEducation:University of Maryland, BaltimoreBachelor of Science in Nursing  December 2021Nnamdi Azikiwe University Nigeria.Bachelor of Science: Parasitology & Entomology - August 2012Professional Experience:Johns Hopkins Health SystemJr PMO Project Manager Jan 2021-DateI currently work on a project where I provide PMO project management support for the enhancement of the electronic health records system, Epic. My duties include:Developing and maintaining project plans, bi-weekly status reports, project charters, and project roadmaps.Supports the project manager to ensure effective adoption and usage of collaboration tools such as SharePoint, Teams, as well as other Microsoft office suite.Utilize ServiceNow to manage release tickets for upcoming project releases and oversee the project plan.Utilize Service Now to create change request for new enhancements in the Epic tool.Ensure that team members comply with project management requirements, processes, and procedures by submitting the status report on a timely manner.Work with the business team to strategize on project go live communication such as identifying the stakeholders, users, date and responsible party involved in executing the project go live communication.Develop processes for training materials as well as identifying the trainers and the targeted audience that requires training.Capture meeting notes during sponsor and steering committee meetings as well as document and follow up with team on action items.Develop and maintain project RAID and follow up on risk, issues, and impediments mitigation.Provide project status update to the PMO team using the Smartsheet project management tool.Participate in daily Stand-up, Sprint Planning and Sprint review meeting as well as other Agile ceremonies.Create and maintain required project documentation and distribute weekly status report to the senior executives/client.Conduct and manage project closure such as lesson learned document, documentation, and improvement documentations.Johns Hopkins Health SystemIT Project Coordinator Nov 2019- Dec 2021Provided project coordinator support for the customization of Microsoft SharePoint Application.Scheduled meetings for project team, senior management and maintained the work calendar.Create and update project status, project timeline and project Charter for leadership reporting.Promoted a collaborative team environment using SharePoint and MS Teams for document management and knowledge sharing.Developed work instructions and Standard Operating Procedures (SOPs) for the SharePointUtilized the Freshdesk ticketing tool to track, manage, and resolve bugs during User Acceptance Testing (UAT).Developed training materials and conduct trainings for SharePoint end usersSupported all aspects of project administration, ensuring successful completion of major projects. This included coordinating internal/external parties, schedules, and activities.Actively participated in Agile practices like daily scrum, Sprint Planning, Reviews, and Retrospectives.Tracked and managed program risks, action items issues and decision in the RAID log spreadsheet.Maintained project plans, updated quarterly reports, and tracked project roadmap.INKEL CONSULTING(remote)PMO Analyst (Intern) Sept 2017  Oct 2019Provided PMO project management support for the enhancement of a software application called Kronos which is used for tracking work time scheduling, work shifts coordination and timesheet management.Providing operational support such as tracking timelines and documenting progress.Supported project teams by providing timely information, reports, and insights.Prepared project status reports for management review.Monitored existing projects to ensure timely execution and completion.Planning and implementing project management strategies, based on templates and toolsets.Communicating with the team about the status and progress of their projects.Ensure completion of administrative tasks such as project operations support, deliverable management, communication support, and project/service management tooling support.Proactively capturing Risks/Issues and escalating to PMO Manager when required.Maintaining RAID log and chasing up action owners for resolution of risks and issues;Provide secretariat support to PMO Managers where required, including the co-ordination of diaries, arranging and servicing meetings, filtering problems and enquiries, drafting and issuing documentationParticipated in the go-live/deployment walkthrough plan meetings and assist in developing configuration management plan