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Title Customer Service Team Member
Target Location US-NJ-East Orange
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
East Orange, NJ Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONALSUMMARYProven team collaborator and problem-Leveraged general tool knowledge and exceptional interpersonal skills to enhance operational efficiency and client satisfaction, significantly reducing waste and costs. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.SKILLS  General tool knowledge Heavy Lifting Equipment management Safety Procedures Construction site safety Problem-Solving Debris and trash removal Basic Carpentry Tool and equipment maintenance Demolition Work Punctual and Reliable Willingness to learn Job Site Cleanup Material Handling Light Carpentry Team Collaboration Repetitive Work Physical Strength Electrical understanding Customer ServiceWORK HISTORY GENERAL LABORER 07/2017 to CURRENTBest Care Construction Co. Essex County NJ Assisted team members with tasks that require group effort. Performed general housekeeping and cleaning tasks. Performed quality checks on products and materials to identify any defects. Loaded, unloaded, and moved material to and from storage and production areas. Self-motivated, with a strong sense of personal responsibility. Organized and detail-oriented with a strong work ethic. Gathered and disposed of worksite debris to remove safety hazards. Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.Maintained clean and organized job sites, contributing to a safe working environment for all employees. Assisted with successful, time-sensitive renovations of various structures. Assisted with basic carpentry work such as installing wooden floors and crown molding.Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized. Managed inventory of construction materials, minimizing waste and reducing costs.Oversaw daily site operations, ensuring all tasks were completed according to plan. Used variety of hand and power tools to complete tasks. Cleaned and maintained tools, equipment and worksites. RESTAURANT WAITER 07/2023 to 09/2024Chit Chat Diner West Orange, NJQuickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow. Bussed and reset tables to keep dining room and work areas clean. Explained menu items and suggested appropriate options for food allergy concerns. Cultivated warm relationships with regular customers. Enhanced customer satisfaction by providing attentive service and anticipating guest needs.Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.RESTAURANT WAITER 07/2018 to 07/2023Tops Diner Newark, NJSupervised dining table set-up to prepare for diversity of event types, following strict service standards.Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.Supervised server staff and simultaneously served personal section of tables.Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.Streamlined payment process for customers by implementing efficient check handling procedures among the wait staff. Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue. Managed food resources, memorized orders, and coordinated customer service.Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.EDUCATION Certificate Electrical EngineeringPetersfield Professional Training Center, Westmorelan,Jamaica

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