Candidate Information Name Available: Register for Free Title Customer Service Collision Repair Target Location US-IA-Urbandale Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Street Address  96th Street, Urbandale, IA Tel: PHONE NUMBER AVAILABLE EMAIL AVAILABLEAccomplished Leader with Expertise in Automotive Estimation & Repair Customer & Client Customer ServiceDynamic leader with strong knowledge of collision repair processes, repairs, & part replacement. Consistently capturing costs and client satisfaction.Exceeding goals that inspire customers to view my employer as an industry leader and catalyst for success.Computer Estimating Organization Measuring SystemsBudget Management Strategic Planning Customer RelationsProcess Improvement Detail Oriented Diagnostic SystemsProfessional AccomplishmentsTony Moro Collision, Des Moines, IA April 2020  April 2024EstimatorProvide collision repair estimates to customers and insurance companies.Review and provide repair directions with repair technicians.Order parts and organize material for each repair job.Build relationships within the company for productive and successful outcomes for all customers.Work as customer advocate includes being the voice of the customer.State Farm, WEST DES MOINES, IA July 1992  April 2020Claims Estimator/Inspector, Select Service provider/InspectorInspect & Determine extent of collision damage using industry tools and software.Guide customers through repair process and concerns.Developed strong relationships with repair shops withing the state of Iowa.Build relationships within the company for productive and successful outcomes for all customers.Direct working relationship with customers and collision shops, both Collision and Select Service, providing review of State Farm repair estimates and inspections.Education and TrainingI Car Gold class certifiedCCC, Mitchell, Auditex estimating repair software.