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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Conyers, GA Street Address
Dedicated Administrative Assistant with solid background in high-volume oce environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing oce supplies, paperwork and project needs.Microsoft Word, Excel, Outlook/ IntermediateInsurance Eligibility VericationTransporting FilesData Entry DocumentationBack Oce OperationsCash Deposit PreparationJudgment and Decision MakingStrong Organizational SkillsVerbal and Written CommunicationMultitasking and Time ManagementMulti-Line Telephone SystemsAccounting SkillsDunwoody Christian AcademyDunwoody, GAAdministrative Assistant08/2020 - CurrentDirected customer communication to appropriate department personnel. Provided secretarial and oce management support while building cooperative working relationships.Scheduled appointments, meetings and events for management sta. Managed physical and digital les, monitored spreadsheets and updated reports to coordinate project materials.Organized both physical and digital les and updated reports to coordinate project materials.Answered phone calls and emails to provide information, resulting in eective business correspondence.Utilized editing programs to proofread content for typo-free emails, memos and documentation.Inventoried and ordered supplies for oce.Developed administrative processes to achieve organizational objectives and improve oce eciency.Handled incoming calls and directed callers to appropriate department or employee.Kept oce equipment functional and supplies well-stocked to promote ecient operations.Created spreadsheets in Microsoft Excel for record-keeping and reporting. American Coach Lines Of Atlanta/ MegaBus Norcross, GATicket Agent/Supervisor11/2011 - 04/2022Supervise daily responsibility for 10 employees.Customer service for 1,500/internal/external customers. Verify tickets and locations/Process credit cards payments. Directed investigations to verify and resolve customer complaints. Handled departmental scheduling to maintain proper stang for shifts. SummarySkillsExperienceGreeted customers entering and leaving establishment. Doctors Vision Works Tucker, GAOptician Technician/Ticket/Supervisor ofOperations05/2005 - 06/2011Supervise daily responsibility for 12+ employeePerform daily open and closing dutiesRun daily, monthly, and quarterly reportsSubmits daily deposits and other back transactions Answer phones, screen, or forward calls and provided company information, schedule appointments, verify insurance Resolve customer services issues and requestDekalb School Of The Arts Avondale Estates, GAHigh School Diploma06/1994Education and Training