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Click here or scroll down to respond to this candidateCandidate's Name
Street Address c: PHONE NUMBER AVAILABLE e: EMAIL AVAILABLEObjective: Seasoned Human Services professional seeking an opportunity to provide quality customer service and positive impact.QualificationsUSMC Desert Storm Military Veteran Enlisted for 7 yearsCRPA-P pending from Bronx Community CollegeSeasoned human services professional working with various clients-conducted telephonic follow-ups, outreach, and care coordination supportTrained in peer support, customer service, retention, and HIPAACrisis intervention and precision with documentationProfessional ExperienceWestchester Medical Center Valhalla, NYPatient Care Tech 6/2022 11/2023Maintains documentation including shift summaries, significant incident reports, documentation of room checks, etc.De-escalates and intervenes in crisis situations as appropriate. Provides one-to-one supervision of patients as ordered by medical staff.Demonstrates ability to provide ADLs (hygiene, toileting and feeding). Recognizes patients limitations and initiates appropriate action.Assists the registered nurse in providing individualized plan of care, as directed and asks for clarification of assignment when needed. When assigned to constant observation, follows the appropriate procedures to ensure patient safety. Assists with traction and cast care.Reports changes in patients condition and other relevant information to RN in a timely manner. Anticipates adverse patient outcomes and communicates same to RN.Assists with transporting patients. Assists with lifting, moving and ambulation of patients.Goddard Riverside Queens, NYResidential Aide 12/2020-6/2022Assist Tenants in the development of daily independent living skills at a Transitional Housing residence for Homeless adults.Maintain attendance and monitor status of clients.Receive meal deliveries and maintain kitchen.Perform client intakes and provide an orientation of the facility at check in.Document intakes, bed swaps, attendance, and incident reports via Cares.Pride Health New York, NYDirect Support Professional (Contracts) 2/2003-3/2022Provide support to People diagnosed with Intellectual and Developmental Disabilities of varying ranges of ability.Accurately documented occurrences, progress with goals, and general wellbeing throughout the shift.Assist in the completion of Activities of Daily LivingHelp to maintain a clean and safe environment.Enable the residents to live self-directed and independent lives in accordance with their level of ability.Post Graduate Center for Mental Health New York, NYPeer Health Navigator 10/2018-2/2019Assist members with accessing healthcare and social systems, including arranging for transportation, scheduling, and accompanying members to appointments.Obtain health-related documentation from health providers.Provide peer counseling to individual members in the program.Assist with the development and execution of members care plans.Maintain accurate documents as per policy and procedure.Metropolitan Hospital New York, NYBehavioral Health Associate 01/2018-6/2018Oversee the well-being and safety of psychiatric/detox units (including but not limited to the Developmentally Disabled, Substance Abusers, Forensically Involved, HIV/AIDS, and MICA clients)Utilized crisis intervention and/or de-escalation intervention practices, when necessary and appropriate with clients whose behavior cannot be otherwise supported without such interventions.Identified client characteristics and environmental variables that put the client at risk of initiating aggravated behaviors and communicated such information to the treatment team.Mental Health Association of New York City/NYC Well New York, NYPeer Support Specialist (Telephonic) 12/2016 11/2017Interacted with clients over the phone receiving their calls-interacted with over 200+ inbound-calls a week.Received and responded to 80-118 texts/chat from clients (text-to-chat) in a week.Supported individuals via telephone and text messaging with struggles pertaining to mental health, psychological trauma, or substance abuse.Accurately and effectively document each interaction.Provided a warm hand off to Support Counselors for those individuals in crisis or in need of behavioral health-based service referrals.Utilize active listening skills, empathy, open communication skills, and pull from life experiences to motivate callers.Harlem Hospital New York, NYMental Health Technician 6/2014-6/2016Oversee the well-being and safety of a 59-person unit (including but not limited to the Developmentally Disabled, Substance Abusers, Forensically Involved, HIV/AIDS, and MICA clients)Identified client characteristics and environmental variables that put the client at risk of initiating aggravated behaviors and communicated such information to the treatment team.Performed client checks to include rounds and checking video surveillance aiming for clients to gain independent self-care for hygiene; and reports observations/interactions/client activity to assigned nursing staff.Westchester Medical Center Valhalla, NYTherapeutic Community Associate 3/2013 - 11/2013Maintained documentation including shift summaries, significant incident reports, documentation of room checks, etc.De-escalated and intervened in crises situations as appropriate. Provided one to one supervision of patients as ordered by medical staff.EducationBronx Community College Certified Recovery Peer Advocate/Certified Recovery CoachBEOC Direct Care Certification ObtainedTruman High School - HS Diploma Awarded |
