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Street Address Fayette StreetPhiladelphia, PA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEMPLOYMENT HISTORYLearning Generalist Philadelphia, PAJefferson Health July 2023 PresentServe as the Learning and Development liaison with course participants, facilitators, and support servicesDesigns, delivers and evaluates learning and development programs that drive organizational strategy and cultureCollaborates with stakeholders to ensure quality and standard of learning content and deliveryProvides administrative, scheduling, and logistical support to ensure high quality learning experiences and coordinates support services for learning programs, special events, and projects Learning Coordinator Philadelphia, PAJefferson Health June 2022 June 2023Arrange all logistical aspects of learning program to ensure operational efficiency and program excellenceCoordinate the development, maintenance and delivery of all training materialsAssists with the design, development and facilitation of training programs, including new employee orientationServe as learning liaison with course participant, facilitators and support servicesPartner with training manager to understand course materials and logistics needs Organization & Staff Development Coordinator Philadelphia, PA Einstein Medical Center June 2019 June 2022Provide coordination, project management, and support to the department, including the On-site College program enrollment, participation, and oversight.Organize programs and trainings for in-person and virtual learningMaintain learning management system, including class schedules, registration, and reportingCoordinate events, manage schedules and arrange logistics Administrative Coordinator III Philadelphia, PAEinstein Medical Center August 2016 June 2019Provide administrative support for Directors and all Department managersProcesses applications for Clinical Pastoral Education (CPE) programsCoordinates meeting of administrative regulatory requirements for CPE and Culture, Language, & Volunteer services (CLVS)Creates and maintains necessary spreadsheets for budgets and applicant information for the various programs offeredProvide clerical support which includes, taking minutes, processing invoices and check requests, mailings, photocopying, faxing, payroll, room, and food requests, managing overnight on-call schedules and changes.Advanced Denial Representative Conshohocken, PAReimbursement Technology Institute April 2013 August 2016Research and appeal rejections, denials and other correspondence received from third party insurances in accordance with RTI procedures and guidelines in an effort to resolve non-payment issues and rebill clean claims for paymentManage patient customer service callsWork interdependently with other departments to ensure the posting of payments to patient accountsUnit Clerk SecretaryLower Bucks Hospital Bristol, PAAugust 2003 April 2013Ensure all physicians orders are fulfilled promptly and accuratelyManage the filing Work interdependently with the medical staff to serve as a valuable resource for patients and their families of lab and diagnostic test results to charts in a timely mannerParticipate in patient emergencies by alerting the rapid response team and/or code team; and by providing support by fulfilling all requests needed by the medical staff during emergencies EDUCATIONHealth Coach Institute Boise, IDAugust 2018 July 2019Certified Health CoachComputer Technology Institute Philadelphia, PAJuly 2012 May 2013Health Information TechnologyNortheastern Hospital School of Nursing Philadelphia, PA September 2002 - June 2004RN Diploma ProgramPROFESSIONAL SKILLS / APPLICATIONSCustomer Service CareMicrosoft OfficeData EntryHealthStreamCanvaQualtrics SurveyStrong analytical andproblem-solving skillsDetail-oriented |