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EMAIL AVAILABLEPHONE NUMBER AVAILABLEGood communication skills, outstanding customer services experience, grew up in sales since birth. Peoples person multi diversity, team player, 1st 2nd 3rd party collection experience. Alot of office work. And have body nd painting experience in automotive. Speaks Somali, swahili, Arabic and 2 other village languages very smart and can adop to anything very quickly. Just wanted a change in my career nd i have chosen to bring my talent and expertise to the company Willing to relocate to: Westerville, OH - Columbus, OH Authorized to work in the US for any employerWork ExperienceDispatch ManagerPrauge enterprice-Columbus, OHMarch 2010 to PresentInbound nd outbound in calls to communicate between drivers and brokers, insuring loads being booked nd meeting with drivers guide line to insure routes being complete in safely and professional manners EducationAssociate in BusinessOhio State University Agricultural Technical Institute - Columbus, OH June 2003 to 2006AssociateBachelor's degree in BusinessSkills Logistics Microsoft Outlook Multilingual Office Administration Communication Skills Auto painting (5 years) Commercial driving (10+ years) Auto Body Repair Automotive Repair Microsoft Office Interpretation Translation Computer Operation Detailing Microsoft Excel Organizational skills Microsoft Word Auto Estimating Vehicle Maintenance Brake Repair Mechanic Experience Buffing Merchandising Office Management Driving SAS Retail sales Customer service Manufacturing Math Heavy lifting Typing Sales Restaurant experience Cash handling Tractor-Trailer Freight Experience Welding Oil Change Mechanical Knowledge Leadership Sign manufacturing Management Financial acumen Conflict management Computer skills Data entry Negotiation Delivery Driver Experience Time Management Microsoft Powerpoint Dealership experience Automotive diagnostics Automotive repairLanguages Swahili - Expert Arabic - Fluent Somali - ExpertAwardsKing of 2nd & 3rd shiftJune 20031. Call center supervisor2. Specializing in escalated calls3. Outstanding customer service4. Communication skills5. Team player6. Account managementCertifications and LicensesClass A CDLDriver's LicenseAssessmentsWarehouse shift leader CompletedJune 2022Supervising warehouse staff and maintaining safety and security standards Full results: CompletedSales fit ProficientJune 2023Measures the traits that are important for success in sales positions Full results: ProficientWork style: Reliability ProficientJanuary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientAttention to detail CompletedMay 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedManagement & leadership skills: Planning & execution Proficient November 2022Planning and managing resources to accomplish organizational goals Full results: ProficientCustomer service CompletedMay 2022Identifying and resolving common customer issuesFull results: CompletedInside sales CompletedMay 2024Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: CompletedSales skills ProficientJune 2022Influencing and negotiating with customersFull results: ProficientRecruiting CompletedOctober 2022Managing the candidate sourcing and selection process Full results: CompletedHR: Compensation & benefits CompletedJanuary 2023Knowledge of compensation and benefits programsFull results: CompletedScheduling CompletedJanuary 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: CompletedManagement & leadership skills: Impact & influence Proficient November 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientRetail customer service ProficientJune 2022Responding to customer situations in a retail setting Full results: ProficientSupervisory skills: Motivating & assessing employees Proficient November 2022Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientBasic computer skills ProficientNovember 2022Performing basic computer operations and troubleshooting common problems Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |