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Title Customer Service Representative
Target Location US-IN-Fishers
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Anderson, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHello sir or ma&#Street Address ;am! This is what I can bring to your company. Im honest. Awesome. Reliable. Punctual. I have good time management. I'm accountable for myself. Patient. Well mannered. Polite. I maintain a professional vocabulary and possess excellent problem solving tactics. I'm easy going. Self motivated. I have lots of reflective listening stories. My main accomplishment though is the ability to retain new information easily and apply it. With a friendly face, warm smile and an successful attitude. I'm ready to take on any day, winning of course. Thank you for taking the time to read over my resume. I look forward to hearing from you.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceDocument SpecialistRecovery Law Group-Anderson, INJuly 2024 to September 2024Gathered documents for Bankruptcy lawyers. Client communication thru email and verbally. Planned meetings and provided client support until hearing. Answer phones and copy and paste together all documents from clients.CSR - Customer Service RepresentativeCheckSmart-Indianapolis, INJanuary 2024 to May 2024Customer service. Cash checks. Money orders. Bill pay. Vault knowledge. Process loans. Answer phonesCollect documents. Collection calls. Reminder calls. Keep loby and work area clean. Veterinary ReceptionistAvon Veterinary Clinic-Avon, INNovember 2023 to January 2024Answer phones, check clients in and out, rx refills, medical notes, all scheduling (appts, surgery, dental, spay/neuters, tech appts, laser appts, Euths) for patients. Scan documents and any ER Reports, and entered in welcome forms. CornerStone was the software. Veterinary AssistantIndyHumane-Indianapolis, INJune 2023 to September 2023Pass medication, laser treatment, honey bandages, draw vaccines, hold animal while getting vaccinated, document in computerReceptionistWestwood Veterinary Clinic-Greenfield, INAugust 2022 to October 2022Customer service, texts, emails, scheduling appts, checking in and out, answering phones Veterinary ReceptionistMICHIGAN ROAD ANIMAL HOSPITAL-Indianapolis, INNovember 2021 to February 2022Checked customers in and out, answered emails and text messages. Phones and scheduled all necessary appointments. All office tasks. Rx Refills. Preventative sales. Weight of animal. Clean lobby. Receptionist/TechnicianShelbyville Road Animal Hospital-Indianapolis, INFebruary 2021 to July 2021Here I answered phones, checked customers in and out, assisted the Dr with appointments, vaccines, fecal samples, nail trim, holding animal, rays, and prevention talk with client. ReceptionistPet Wellness Clinics-Indianapolis, INJuly 2020 to January 2021Here i helped answer all calls from all 9 locations. I helped schedule appointments, answered all calls and directed them to the right person or helped them directly. I answered all emails and text messages from clients. I accepted all payments from clients when due. I did next day confirmations and paw prints or obtained any new information not in client charts and i handled all this with Covid precautions and a warm friendly smile.ReceptionistLafayette Road Vet HospitalFebruary 2019 to January 2020PHONE NUMBER AVAILABLEMy job here was being the receptionist of the front desk. Check in's and check outs, schedule appointments. Clean and maintain front lobby. Answer all phone calls and emails. Assist the Veterinarian whenever needed.EducationCertified in CNA/HHANurse Aide Training Center - Indianapolis, IN2005 to 2005GEDFrancis Joseph Reitz High School - Evansville, IN2002 to 2002Skills Front Desk HIPAA Computer Skills Multiple office skills Veterinary Assistant Data Entry Insurance Verification Medical Scheduling Medical Imaging Customer Service Veterinary Technician Experience Phone Etiquette Multi-line phone systems Medical Receptionist Medical Billing Animal care Pet care Medical coding Medical Terminology Veterinary experience Animal Restraint Kennel Experience Medical Records Hospital experience Medical Office Experience Word Processing Laboratory Experience EMR Systems Pet Grooming Document Management Dog Handling Anatomy Knowledge CPT Coding Venipuncture LaundryCertifications and LicensesCNA

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