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Click here or scroll down to respond to this candidateCandidate's Name , page 1 C# PHONE NUMBER AVAILABLE / PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLESpecific SkillsCertified Rail Conductor NJ TransitBlack Seal License from New Jersey State CertificationOperation of Deicing/Anti-icing Box trucks, Aircraft deicing, and Glycol fluid testing forIceman Control Supervisor for Deicing and Glycol operations at EWR Control Center.Conducted Refractometer readings of Glycol levels for fluid holding tanks, trucks, and daily application use of clean fluids.Conducted testing of company Deicing truck fleet to ensure full and proper functionality.Experienced snow-plow operator for ramp area snow removal.Maximized Inbound Customer Resolution and/or Sales Calls.Knowledge and Hands-On experience use of Airline motorized equipment such as FMC K-Loaders,Belt Loaders, Aircraft Pushback Rigs.Operation of Aircraft flightdeck break riding for various types such as737, 757, 767, 777 aircrafts for repositions to Hardstands.Conducted investigations of accidents, injuries, near misses, and cooperate in the preparation of material andevidence for use in hearings, lawsuits, and insurance investigationRetention Customer Service Inbound Sales Inquiries Microsoft Word, Excel, and PowerPoint*Independent Courier Delivery Driver with personal vehicle,for NY, NJ AreasFreight and Mail to various locations for businessesOverviewStrong computer abilities, including expertise with AXIOM/SHEBBA/ALIS/ and Dish Network computer systems, Sales FlowChart,LCC Delta Airlines Load Control Center Lead for completion of AM flights, outbound W&B AWABS and ACARS to 25+ Flight DecksAssigned Trainer of DELTA Airline HUBs for ALIS Weight and Balance Systems during NEW Airline Merger With NorthWest AirlinesRecipient of Employee of the Month Award four timesCoordinator/Point Person between Multiple Airline Company Representatives and ASIG Operations Management,including gathering of daily safety analysis and incident informationExceptional Communication and Interpersonal Skills, able to Lead, motivate, and mentor people in a team oriented environment, reach a unison, and achieve the objectives and metrics of the organizationRecognized and Respected by Peers, customers, supervision, corporate management, promoted twiceRecipient of the ASIG Extra Mile Recognition AwardStrong Work Ethic, Integrity, Honest, passionate, loyal, Enthusiastic, Personable, Creative, and easily adapt to new Policies and ProceduresOverall Management for EWR Terminal Operations, including implementation of crew assignments, training, scheduling, Task Execution of Inbound/Outbound Flights, and RONs repositions to HardstandCandidate's Name , page 2NJ Transit Rail, 1 Penn Plaza E, Newark, NJ 07105, 4/29/2020 to PresentConductor / Trainman Manage and facilitate the safe and efficient operation of the train and crew. Communicate with engineers or other dispatch staff to determine the trains route, timetable, and cargo before departure. Review alerts and documentation regarding track, equipment, or route difficulties. Collect fares (cash or mobile e-tickets) from passengers for designated destinations. Conduct safety briefings prior to departures. Follow all Rail rules and regulations pertaining to Daily Summary, Supplemental, and Speeds. NORAC qualified on NJ Ttansit Territories/AMTRAK SSY, A to Nwk Broad Street Territories.Franklin High School, 500 Elizabeth Avenue, Somerset, NJ 08873 09/2018 to 05/15/2020Maintenance / Custodian Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and state regulations NJ Black Seal Boiler License Certification Check Boiler gauges/readings before and after shift, and enter the information in daily log book. Maintain Boiler functions and ensure its smooth operations. Conduct maintenance of school items such as adjustment of desks, tables, lighting, etc. Maintains a clean and orderly environment to project the safety and health of others Properly cleans and maintains housekeeping equipment Cleans assigned areas to school township standards and requirements Follows procedures for storage and disposal of trash and transports it to designated areas Reports maintenance concerns via work order requests to appropriate personnel Secures the facility, ensuring building is locked/unlocked as required Ensures security of company assets Other duties and tasks as assigned by head custodian/supervisor Powerwashing, Floor waxing every 6 months.Villa Victoria Ristorante, Montclair, New Jersey 07042 01/2017 to 08/2018 (FT)Floor Manager/Server 09/2018 to 07/2019 (PT):Responsible for the management of Front of House operations, including staff scheduling, advertising, and banquet menus and bookings, and Specials/Dish preparations. Meet and greet new and current customers. Ensure customers encounter a successful and an enjoyable dining experience. Receive deliveries from inventory goods received. Perform weekly inventory of all goods and place orders for restock. Knowledge of POS system; update menus and food items for sale. Assisted Chef with input creating new dishes requests by patrons. Acquired knowledge and implemented tastings of various wines from Italy, France, Chile, Argentina, andAustralia. Responsible for handling and closing out credit card and cash transactions. Generate daily reports and advance email to ownership of operations sales and expenses logs. Expedited banking transactions/deposits for establishment.29-45 Tenants Corp, New York City, New York 10003 05/2017 to 9/2017 Doorman, Temporary Vacation Relief: First Point-of-Contact for Residential Tenants, Deliveries. and visitors. Accept packages, US Postal mail, and/or Courier documents for residential tenants. Record individual delivery information into daily log book for tenants. Secure Entrance door for safety and possible non-entry access of non residents. Ensure Building Lobby Housekeeping and cleanliness. Notify residents of visitors and/or food deliveries by Lobby phone. Assist with residents with baggage, and other items in-hand. Hail Taxis, open Taxi doors, and give directions for residents in need of such transportation or services.. Maintain professional and courteous relations with all building tenants. Worked coworkers various schedules for vacation-relief coverage. Completed temporary four month relief assignments until end of obligations.Candidate's Name , page 3Tishman Speyer LLC, 45 Rockefeller Plaza, New York, NY 10111 03/2016 to 06/2016 &Vacation Relief/Temp Contractor Cleaner/Power-washer (2 Tours) 04/2015 to 07/2015 : Patrolling Premises & Grounds in all weather conditions. Control Signing In of all Visitors. Monitor Observatory Deck Outside Events Worked various relief schedules when assigned until contracted terminated. Maintain and respond to ongoing portable radio communications Provide Basic-FIRST-AID OR ASSISTANCE to the sick and injured. Responded to security emergencies and obtain assistance from Police, Firefighters, etc.Southwest Airlines Co - Newark Liberty International Airport, NJ 05/2015 to 10/2016Ramp Service Supervisor/Safety Supervisor/Deicing Supervisor: Review and complete all relevant operational and incident reports accurately and within a timely manner Ensure that daily staff levels are sufficient to meet the operational requirements. Coordinate equipment levels to meet the operational requirements. Participate in the development and implementation of processes for improvement to the operation. Coordinate with Equipment Maintenance staff and subcontractors as required any repairs or maintenance onequipment Monitor the quality of equipment, fluids and facility and report on deficiencies Accept fresh glycol deliveries and refill trucks with Glycol to ensure levels are at full capacity.Ensure all Ramp Personnel are properly assigned and utilized. Requests overtime as needed and maintains maximum use and efficiency of all Employees on duty. Oversees breaks and lunch periods to control Employee productivity. Assists in training Ramp Agents to ensure that they are aware of appropriate regulations, procedures, and Company policies. Assist agents with offloading and uploading of all aircrafts. Brake-Ride Reposition and towing of RON Aircrafts to hardstand for next day operation.Determines that aircraft are properly serviced and provisioned prior to departure and that all forms and records are properly completed and maintained. Coordinates, as needed, with Operations, Customer Service, Maintenance, Provisioning, and Dispatch to maintain the stations on-time performance. Evaluates the work performance of Ramp Agents to ensure that their work performance, attendance, and appearance meet Company requirements. Monitors the handling and operating condition of all ramp equipment and all other tools and equipment needed for ramp services. Makes sure ground equipment is serviced and fueled as necessary. Ensures Agents comply with Ramp procedures and use of correct forms and tools to comply with Company regulations and standards.DISH LLC - Roseland, NJ 08/2014 to 03/2015Customer Retention Call Center / Inside Sales Associate - Direct Sales: Contacting DISH Network customers by phone or with written correspondence to resolve their issue. Maintaining departmental service levels and resolving all customer concerns in a timely manner. Problem-solving cases and trends in escalations received and generating ideas to help reduce escalations. Identifying opportunities within escalations and validating if a process or policy needs to be changed or adjusted. Working with internal departments to investigate complaints that are received to ensure were not only resolvingthe escalation, but preventing future escalations. Answer inbound calls and maximizing sales of tv entertainment including movies and sports. Educate each customer of programming, equipment, and promotion of services in the correct hierarchy. Assess the consumers' requests and offer appropriate products, programming, and promotions. while evaluatingcustomers needs Expedite sales of services to new and existing customers to ensure company plan was expedited properly. Achieve company weekly, monthly and metrics goals of selling video, HD, technology, and internet products.Candidate's Name , page 4Airport Services International Group/BBA Aviation - Newark, New Jersey 09/2008 to 11/2013Airline Service Manager -Terminal A (Held 3 Different Positions including Promotion): Developed and established short and long term goals to meet departmental needs and performs necessaryfollow up to ensure compliance and progress with established goals. Identified and mobilized appropriate human resources by: providing staff with necessary tools and materials tomeet identified departmental goals; identifying strengths and weaknesses of each team member. Set appropriate work standards of performance for self and others and assumes accountability for ensuringcompliance with established standards by leading by example and displaying an awareness of the impact of workstandards on the operation and the Customer. Recognized issues and opportunities for improvement; gathers the necessary data to analyze the problem andcommunicates with appropriate personnel to resolve the issue Planned, managed, and implemented JFK daily shift briefings, and teams proactive observation approach whichensured a safe, healthy, and accident-free work environment.HSE&T Safety Supervisor/Supervisor On Duty - Ramp SOD, Terminals 1 & 4: Conduct on-site inspections and audit of base operations, facilities, equipment, materials and training tofurther develop, recommend, and/or implement policies and procedures Lead the investigation of accidents, injuries, near misses, and cooperate in the preparation of material andevidence for use in hearings, lawsuits, and insurance investigations Possess strong oral and written communication skills; strong analysis and problem solving skills Compiled and submitted accident reports in ASIG SHEBBA database required by the company or regulatoryagencies. Confers with management to gain knowledge of work situations requiring training for employees tobetter understand changes in policies, procedures, regulations, and technologies. Open and close incident report files of company employees and keep contact with them for updates. Loginformation into ASIG SHEBBA database for corporate to revie. Carry out supervisory responsibilities with ramp crews for assigned arrivals, departures, and pushbacks.Delta Airlines - Jamaica, NY 4/2000 to 9/2011ALA Load Control Center/Lead/CSA Terminals 2,3, & 4: Ensured successful delivery and performance of baggage and ramp services in a manner consistent withfinest industry standards, commitments, Delta Standard Operating Procedures, Delta Health, Safety, environmental, and Training standards Offloaded and uploaded turn-around flights, and executed pushback of aircrafts Generated load plan from JFK Load Control Center for 25+ AM departure flights, fuel load sheets, and AWABS/ACARS to flight decks. Planned and organized sequences of action to ensure ramp tasks were completed efficiently, understanding oftimeframe availability and create a strategy to work within to meet the established timeline Assigned as ALIS System Load Planner Trainer in Detroit International Airport for Northwest/Delta merger employees Calculated weight/balance of passengers, cargo, baggage, fuel in correspondence with LoadMaster for allowances. Acting Supervisor during vacation relief when called upon for coverage.NORAC Qualified/Conductor CertificationNJ Transit, New JerseyBlack Seal Boiler License- New Jersey StateFranklin TWP NJHigh School Diploma, John Dewey JS. Brooklyn, NYN.A. Kingsborough Community College, Brooklyn, NYALA Certification, Weight & Balance ALIS System, Atlanta, Georgia, Delta HQsBreak Riding AIrcraft Repositions, Delta Airlines, Atlanta GA / Southwest Airlines Co., HQs Dallas TexasDeicing truck, Glycol, and Anti Icing Operations, Southwest Airlines, EWR International Airport.Safety Compliance and Investigation Analysis, ASIG Inc., JFK International Airport. Fluent in Italian -Read, Write, Speak Fluent in Spanish -Read, Speak |
