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Title Business Development Customer Service
Target Location US-FL-Sanford
Email Available with paid plan
Phone Available with paid plan
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Work HistoryFinance ProfessionalSANTOSSOSAContactAddressSanford, Fl, 32773PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLEWWWhttps://zety.com/profile/santos-sosa/225SkillsCustomer ServiceTeam WorkMultitasking AbilitiesSelf MotivatedCommunicationSoftwareMicrosoft OfficeAdvancedRoute OneAdvancedE leads CRMAdvancedExperienced Executive with over 20 years of experience in banking. Excellent reputation for resolving problems and improving customer satisfaction.F&I Manager Team LeaderAUTONATION, Winter Park, FLMonitored budget and revenue trends, compilingreports for company leadership to inform decision- making.Trained new and existing staff members in variousfinancial procedures to prepare for jobrequirements.Carried out day-to-day duties accurately andefficiently.Used critical thinking to break down problems,evaluate solutions and make decisions.Offered friendly and efficient service to customers, handled challenging situations with ease.2016-07 -CurrentBusiness Development ExecutiveASESORIA Y SERVICIOS INTERNACIONALES, CaracasBusiness Development of Aservica an independentand licensed Venezuelan company, with a focus ondelivering expert Private Banking asset management and financial advisory services, Insurance, andequity, serving a select clientele.2004-03 -2015-04Regional Relationship ManagerBOD BANCO UNIVERSALI was responsible for the portfolio of the Industrial Region in VenezuelaWorked independently and/or collaboratively withproduct specialists staff to identify prospectiveopportunities to market or cross-sell non-creditproducts to new or existing customers, preparingpresentation, materials and/or cross-sell packages, as neededReviewed and approved wires up to designatedlimit; monitor overdrafts, confirm additional source of 2000-08 -2004-01LanguagesNative Spanish speakerAdvancedfunds and partner with office management indecision making processEvaluated profitability and risk of designatedportfolio; provided alternative pricing structureAccomplishments: I was the first person who went to the region to establish the departmentBuilding a portfolio of clientsEstablished a lending scheme to finance most of the building developer in the region.Relationship ManagerBANCO MERCANTIL, BANCO UNIVERSALCoordinated and oversee the relationshipmanagement of Blue Chip companies and the dailyadministration of accountsI Managed accounts of significant intricacy,complexity and risk level, administered theexecution of all cash flows, internal and external reporting, set accounts up on relevantadministrative and operational systems, coordinated all administrative, operational and risk management supportI also collaborated with other parties includingattorneys, financial advisors, service partners to structure and close capital market transactionsServe as primary contact for alliances and clientrelationshipsAccomplishments: I impelled the project tofinancing the Cerveceria Regional (RegionalBrewery) brand new plant, forming a pool of banksI leaded the project to finance DirecTV inVenezuela.1995-12 -1998-04Relationship ManagerBANCO CONSOLIDADO C.A. SACAResponsible for offering and selling financialproducts and services Oils and Gas Sector customers Building and deepen relationships by uncoveringfinancial needs, by recommending the bestproducts, services, and solutions Partnering withappropriate specialist to serve customer banking,small business, mortgage, investments, and private 1992-11 -1994-08Educationbank needs.Credit Administrator ManagerBANCO EXTERIOR C.A. BANCO UNIVERSALPerforms a quality post-closing review of new andrenewal loans for accuracy using the loan bookingchecklistAssists the Loan Administrator(s) with the preparation and maintenance of the credit and collateral loanfiles using the credit and collateral checklistResponsible for the monitoring, clearing andupdating of the loan system for financial statement Previous I was a lending department officeraccount.Investigated and evaluated customers forcreditworthiness and potential risk factors.Obtained and reviewed credit reports, creditreferences, credit insurance and financialstatements to establish credit limits for newaccounts.Obtained and interpreted financial statements toassist in credit limit reviews.Wrote and implemented standard operatingprocedures for credit personnel to achieveconsistency in unit operations.Maintained full knowledge of current regulatoryenvironment and made proactive adjustments tomeet changing requirements.1991-05 -1992-11Bachelor's Degree: Business Administrationand Management, ManagementInformation SystemUNIVERSIDAD JOS MARIA VARGAS, UCAB1984-01 -1991-01Master Degree: Management InformationSystemsUniversidad Catlica Andrs Bello - CaracasNative or bilingual proficiency ), English1994-06 -1996-01AccomplishmentsCertificationsCredit Analyst, DHS (Development Supervisory),Credit Risk Analyst, Financial Statement Analysisunder inflationary Environment, UCAB: WEBCommerce, A Quality Assurance, Letter of Credit,Credit Analyst Instructor, Financial Management in Banking Business, Florida State Insurance Agent 2.15 Course, ACAMS Anti Money Laundering CertifiedSpecialist, Professor: Economy 101, FinancialStatements Analysis.blankContentIdentifierblankContentIdentifierCERTIFICATIONS: Florida Life, Health & Annuity NoW302730; CAMS AML NoPHONE NUMBER AVAILABLE;2016-01 CAMS

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