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Title Customer Service Team Lead
Target Location US-GA-COVINGTON
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
FORRAY DRIVE, COVINGTON, GA Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLEDetailed-oriented quality handler that is adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem solving with a history of making positive impact in manufacturing operations. Strong leadership abilities, demonstrated through successful coaching, team growth, and meeting project deadlines.Project Verte  McDonough, GAJanuary Street Address  - July 2024 Team Lead Picker/PackerLocating and moving stock of products to pallets or crates for storage or ShipmentIdentifying damages and report shortages or quality deficienciesAssembling products on the production line and ensuring that all items and components are assembled correctly.Making sure the quality is checked to ensure that packaged items are not defective, also assemble boxes, pack products into boxes, stacking cases on pallets, follow all safety regulations and procedures, and maintain a clean area.SKILLSInventory Control Excellent Customer ServiceResolve Customer Complaints Shipping and ReceivingRadio FrequencyScannerFebruary 2019  November 2022 Warehouse Material HandlerPrepared orders by processing request and supply orders; pulling materials and packing boxes; placing orders in delivery areasBalanced loads and secured items for safe and damage-free transport to accurate destinationsCompleted fast loading and unloading of trucks carrying freight and materialsWorked professionally with team members and across departments to meet demands of high-volume EnvironmentReached out to customers, carriers and other warehouse personnel to coordinate shipments and correct ordersFollowed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.June 2017  February 2019 Sales AssociateGreet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.Identifying customer needs and directing them to an appropriate product.Handle cash transactions with customers.Developed strong product knowledge to provide informed recommendations based on individual customer needs Promotes, sales, secures orders from existing and prospective customers.Demonstrate products and services to customers and assist them in selecting the best product suited to their needsAssist customers in carrying and loading their purchases.Maintain outside appearance of store by returning carts to proper location and cleaning/organizing as necessary.Conduct sales transactions to include refunds, returns and filing order for specialty products

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