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Title Customer Service Administrative Assistant
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
SummaryBrunswick, GA 31523EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated, teachable, reliable, multitask oriented, practice patience, provide superior customer service skills. Passionate for growth and success in all aspects of my life. Excellent communication, written and organizational skills, time management oriented, ability to meet deadlines, work well under pressure. Analytical, precise, a team-player, professional, personable. Possess 20+ years experience in the administrative field. Reliable, dependable, enjoy working in a fast-paced environment. Ability to proofread documents, letters, memos, reports for errors & correct in a timely manner. Ambitious, ability to uphold an upbeat positive professional demeanor/attitude. Enthusiastic, outgoing & proficient at building positive relationships with new and existing customers by offering superior customer service. Motivated & hardworking. Proficient in MS Office Suite 2007 upgrades/additions. Areas of expertise include sales, customer relations, administrative to all types of businesses, inventory & loss prevention management. Independent and quick thinking, seeking a role offering increasing responsibilities. Results-oriented focused on increasing profits, reducing cost and transforming customer service standards.Willing to relocate to: Brunswick, GAAuthorized to work in the US for any employerWork ExperienceHealth ScreenerRandstad Staffing - Brunswick, GANovember 2020 to Present Provide a warm greeting along with an initial COVID-19 symptom screening to all visitors and staff entering the plant Principle Duties and Responsibilities: Perform temperature checks and health screening questions of all visitors and employees upon entering the practice site. Keep area sanitized Ensure that all staff including employee's of RICH'S, contractors, delivery drivers, etc. have a face mask and a face shield on upon exiting the guard station to there designated area Slide File Clerk/Administrative AssistantManpower - Brunswick, GAMarch 2019 to PresentAssigned to locations and successfully completed each assignment. Glynn County Permit Office- Business/Residential-Fulfilled temporary assignment Glynn County Probate Court- Fulfilled Temporary assignment Glynn County Board of Elections SEPA Labs-Corporate Headquarters-Fulfilled temporary assignment Southeastern Pathology Associates-Central Anatomical Laboratories Assignment ended due to the PANDEMIC-COVID 19Live-in CaregiverBillie Jones-Residents - Brunswick, GANovember 2018 to September 2020 Home management and care planning Medical advocacy Prescription medication management Personal care and grooming. Toileting assistance and continence care. Help with mobility Home maintenance and housekeeping Accompany patient Financial accountability Reporting and monitoring Socializing and life enrichment activities.ServerCheddar's Scratch Kitchen - Brunswick, GAFebruary 2018 to November 2018 Follows specific opening and closing procedures as specified Provided excellent customer serviceCashier/Bartender/HostessSonny's BBQ - Brunswick, GAApril 2017 to February 2018 Bartender, order taker, expedited food ensured that all guest dining in or placing a to-go order received excellent service. Offered enthusiastic and personable service to all customers. Established and maintained a positive work environment. Refilled and rotated items on shelves to maintain well-stocked inventory. Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread. Title ClerkPalmetto Products Pipeline-Audubon - Brunswick, GA September 2015 to November 2015 Followed specific opening and closing procedures. Completed heavy data entry assignments on a daily basis. Created new property files, updated & maintained existing property files. Performed general office duties that included incoming calls, filing, discarding sensitive materials, faxing, etcServer/Reservations CoordinatorKing & Prince Beach & Golf Resort - Saint Simons Island, GA May 2015 to November 2015 Server at Echo's ensured that all guest dining in or sunbathing received excellent service. Offered enthusiastic and personable service to all customers. Established and maintained a positive work environment. Refilled and rotated items on shelves to maintain well-stocked inventory. Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread. Worked in the reservations department providing exceptional customer service and accurate information on suites/rooms and availability that would best suit their needs. Administrative Assistant/HR LiaisonPar Marine - Brunswick, GAOctober 2012 to May 2014 Created and maintained processes for AA operations to improve accuracy and efficiency. Reconciliation of bank statements. Found potential new hires and the initial screens, interviews process and specific tests for different positions. Cleaned and organized reception area to maintain company appearance standards. Ensured all contractors entering the facility met the OSHA standard safety gear qualifications, read and signed a non-disclosure agreement in place to ensure the companies privacy. Proficient in Microsoft Office. Directed phone calls. Managed incoming and outgoing mail. Maintained databases. Provided administrative support for ALL departments. Maintained all files, schedules, etc. Composed correspondence. Scheduled appointments. Produced various reports. Provided friendly, professional, impeccable customer service to each and every person including staff. Administrative Assistant/ReceptionistExpress Employment Professionals - Brunswick, GAAugust 2008 to October 2012 Insurance verification and patient scheduling and communication referral intake. Created medical records for new patients and accessing the companys database as well as charts. Requested and obtained sensitive information such as patients medical records and/or discharge summarys supplied by medical doctors (MD). Communities medical concepts to patients using laymans terms to facilitate understanding. Rapidly learned and mastered various computer programs. EducationCompleted Classes such as Medical Terminology, Human Diseases and Anatomy Terminology in Medical Billing & Coding, Transcription Altamaha Technical College - Jesup, GAJanuary 2009 to March 2010GEDFlorida Community College of Jacksonville - Jacksonville, FL August 2004 to December 2004Skills Answer calls always providing superior customer service (10+ years) Schedule inspections and submitted very accurate data (10+ years) Provide superior customer experience in order to generate loyal clientele (10+ years) Maintain a clean and safe work environment according to company and personal standards (10+ years) Follow specific opening and closing procedures as specified (10+ years) Process cash and credit payments rapidly and accurately, balance tills, complete payment batches, and prepare bank deposits (10+ years) Medical Terminology (2 years) Anatomy Terminology (2 years) Medical Records (2 years) Medical Scheduling (2 years) Proofreading (10+ years) Insurance Verification (2 years) Serving (10+ years) Customer service (10+ years) Time management (10+ years) Restaurant experience (10+ years) Communication skills (10+ years) Microsoft Excel (4 years) Computer skills (10+ years) Microsoft Office (10+ years) Administrative experience (10+ years) Microsoft Word (10+ years) Computer skills (10+ years) Data entry (10+ years) Typing (10+ years) Administrative experience (10+ years) Medical Office Experience (4 years) Medical Billing (1 year) Supervising experience HospitalityLanguages English - FluentAssessmentsWork style: Reliability  ProficientFebruary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCooking skills: Basic food preparation  Proficient February 2022Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientFront desk agent (hotel)  ProficientOctober 2023Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientCustomer focus & orientation  ProficientOctober 2023Responding to customer situations with sensitivity Full results: ProficientCustomer service  ProficientSeptember 2020Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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