Candidate Information Title Customer Service Data Entry Target Location US-FL-Jacksonville Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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PROFESSIONAL SUMMARYDetail-oriented professional with experience in recordsmanagement, Microsoft Ofce, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.EXPERIENCEClaims ProcessorApril 2024 - Present Allstate, Remote, FloridaCustomer Service AgentJuly 2020 - April 2024 T-Mobile, Charleston, SCAssistant ManagerMay 2017 - July 2021 Murphy USA, Jacksonville, Florida Collected initial premiums and issue receipts.Interfaced with other departments to obtain necessary information required for resolution of claims.Assisted in training new staff members on proper procedures for processing claims.Entered insurance- and claims-related information into database systems.Recorded and maintained insurance policy and claims information in database systems.Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions.Analyzed and collected customer information to prepare product or service reports.Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.Provided account information to customers and explained bill service policies and customer rights.Managed workload independently with minimal supervision from team lead or manager.Created weekly schedules based on predicted stafng needs, budgets and employee requests.Organized weekly team meetings to discuss progress on projects, review new policies, and motivate employees to reach their goals.CONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEJacksonville, FL 32210SKILLS Data entry prociency Claims Processing Software Insurance Regulations Understanding Claims Transactions reconciliation Customer Service Active Listening Problem-solving abilities Data EntryARKELL TRACYMaterial HandlerMay 2010 - April 2015 Amazon, Jacksonville, Florida Collaborated with other departments to develop promotional campaigns that increased store trafc and boosted sales revenue.Coordinated employee schedules according to staff availability and processed time-off requests.Performed administrative duties such as processing payroll information or managing employee benets programs. Utilized barcode scanners to track and trace materials. Maintained equipment storage areas to ensure that inventory was protected.Performed regular cycle counts of inventory levels in order to maintain accuracy.Directed spouts and positioned receptacle bins, carts, or containers for loading.Received supplies according to purchase orders or alternative verication methods.EDUCATIONJune 2008North Charleston High, South CarolinaREFERENCESReferences available upon request