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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE NOLAN, HIGHLAND, US PHONE NUMBER AVAILABLEWORK HISTORYtelebanker at Bank OneStreet Address -12-01 - 2003-12-01(2 Year(s))cahier at The Home Depot Inc2004-02-01 - 2007-05-01(3 Year(s))cahier at Lowes2007-08-01 - 2012-08-01(5 Year(s))Technical Advisor at AT&T Inc.2012-06-01 - 2018-04-01(6 Year(s))Improve customer retention through programs and service provided to the customer Created, documented and maintained a user troubleshooting guide Used in all test centersProvided opportunities to gain knowledge and experience in local and long distance central office based telephony, information technology operations, administration, remote monitoring and management, securityProvide advanced technical advising and warranty help to customers day to day Worked in a call center environmentCreated and edited complex reports utilizing numerous application/databases Utilize mechanized systems to initiate and complete service orders and handle customer requestsAnswering service related calls, as well as selling AT&T branded home products such as U-Verse Television service, Internet Services, and Phone Services Work in one or multiple queues/skill sets over various customer contact channels Maintain working knowledge of all company products, services and promotions Certified Nursing Assistant (CNA) at Martha T Berry 2018-06-01 - 2020-01-01(2 Year(s))Undress, wash, and dress patients who are unable to do so for themselves. Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.Supply, collect, or empty bedpans.Communicate with patients to ascertain feelings or need for assistance or social and emotional support.Stock or issue medical supplies, such as dressing packs or treatment trays. Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.Turn or reposition bedridden patients.Exercise patients who are comatose, paralyzed, or have restricted mobility. Assist nurses or physicians in the operation of medical equipment or provision of patient care. Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.Change bed linens or make beds.Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas. Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.Feed patients or assist patients to eat or drink.Record height or weight of patients.Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.Collect specimens, such as urine, feces, or sputum. Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.Prepare or serve food trays.Certified Nursing Assistant (CNA) at Oakridge Manor 2020-04-01 - 2023-05-01(3 Year(s))Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.Supply, collect, or empty bedpans.Communicate with patients to ascertain feelings or need for assistance or social and emotional support.Position or hold patients in position for surgical preparation. Stock or issue medical supplies, such as dressing packs or treatment trays. Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.Turn or reposition bedridden patients.Exercise patients who are comatose, paralyzed, or have restricted mobility. Assist nurses or physicians in the operation of medical equipment or provision of patient care. Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.Change bed linens or make beds.Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas. Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.Feed patients or assist patients to eat or drink.Record height or weight of patients.Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.Collect specimens, such as urine, feces, or sputum. Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination. Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.Prepare or serve food trays.Certified Nursing Assistant (CNA) at Michigan Veterans Home 2024-02-01 - 2024-10-01(1 Year(s))Undress, wash, and dress patients who are unable to do so for themselves. Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.Supply, collect, or empty bedpans.Communicate with patients to ascertain feelings or need for assistance or social and emotional support.Position or hold patients in position for surgical preparation. Stock or issue medical supplies, such as dressing packs or treatment trays. Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.Turn or reposition bedridden patients.Exercise patients who are comatose, paralyzed, or have restricted mobility. Assist nurses or physicians in the operation of medical equipment or provision of patient care. Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.Change bed linens or make beds.Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas. Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.Explain medical instructions to patients or family members. Feed patients or assist patients to eat or drink.Record height or weight of patients.Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination. Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.Prepare or serve food trays.EDUCATIONWayne County Community College District -Graduated 2023-01-01English Language and LiteratureSKILLSprofessional, 6 yearsexcellent interpersonal and communication, 6 years proficiency in crm software, 6 yearssalesforce, 6 yearsmicrosoft word, 6 yearsexcel, 6 yearsgoogle suite, 6 yearscustomer relationship management crm, 6 yearssales and marketing strategies, 6 yearseffective communication, 6 yearsproblem solving and troubleshooting, 6 yearsteam collaboration, 6 yearstime management, 6 yearsremote work proficiency, 6 yearscertification, 6 yearsnursing, To completerecording stats, 6 yearspatient positioning, 6 yearsrehabilitative nursing actions, 6 yearsbedside nursing, 6 yearsprovide nourishment, 6 yearsnursing home care, 6 yearsindicate physiologic change, 6 yearsperform nursing duty, 6 yearsnursing procedures, 6 yearsuse wheelchair, 6 yearsprovide medical care, 6 yearsassist resident, 6 yearshealth care procedures, 6 yearsbasic cardiac life support, 6 years, 6 yearsLANGUAGESEnglish, Business FluentCERTIFICATIONSCompletion of English Science and ArtsSOCIAL NETWORKSFacebook, https://Candidate's Name
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