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Customer Service Resume Lebanon, TN
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Title Customer Service
Target Location US-TN-Lebanon
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  A Melrose StLebanon, TN Street Address
Home: PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYThorough medical professional bringing numerous years of healthcare knowledge and success with patients Successful at administering immunizations, documenting vital signs and conducting vision and hearing screenings, patient education, support and team building.SKILLSTelephone etiquetteHIPAA CompliantGreeting patientsPatient callbacksPersonal and professional integrityKnowledge of medical terminologyInsurance VerificationMedisoft billing systemsComputerized charting specialistElectronic medical recordsEXPERIENCEProcess Assistant (Facility Management) / Mail Room 07/2023 TO Present Metasys Technologies Inc./XEROXMailroom Facility Specialist with strong experience in coordinating all aspects of facility operations, including maintenance, repairs, and space management.Hands on experience in monitoring and managing inventory of printing supplies, including ink, toner, and paper.Experienced in providing technical support for print-related issues to end-users.Well versed in assisting users with printing tasks, including scanning, copying, and faxing.Skilled in Installing and configure printers, copiers, and other peripheral devices.Performed routine maintenance and troubleshooting on printing equipment.General Clerk II 07/2021 to 06/2023TEYA ENTERPRISES LLCRichmond Army Recruiting Office Richmond, VAProvides administrative support to ensure efficient operation of office.Maintaining filing system (stored both manually and electronically).Verifying statistical reports for accuracy and completeness.Responsible for up to date employment documentation and records.Medical Screener 08/2020 to 05/2021CHI Memorial Hospital Chattanooga, TNResponsible for screening employees, patients, and guests for symptoms of COVID-19 prior to them being allowed to enter our facilitiesConfirm that everyone is screened in accordance with our COVID-19 guidelines and that patients are transported to their respective locationGreet patients / employees in professional, welcoming mannerHospital Security 03/2020 to 6/2020G4S/CHI Memorial Hospital Chattanooga, TNEnsure the facility is provided with high quality security services to protect people and propertyReport safety concernsControls access to hospital facility through the admittancePoint Of Sale Associate, 07/2019 to 10/2019Kohls Corp Chattanooga, TNAssisted customers to find appropriate products, answered product questions and provided product solutions.Kept check-out areas clean, organized, and well-stocked to maintain attractive store.Drove sales and add-on purchases by promoting specific item options to customers.Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.Parking Enforcement Officer, 08/2017 to 04/2018York College of Pennsylvania York, PAEntered and retrieve information pertaining to vehicle registration, identification, and status, using handheld computers.Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.Wrote warnings and citations for illegally parked vehiclesChecked and secured building entrances.Patrolled the premises regularly to ensure safety of employees and visitors.Assisted motorists with such things as flat tires, keys locked in car or battery jump-starts.Full Set Assembler, 01/2017 to 06/2017DENTSPLY Sirona Inc. York, PAIdentify all commodities sold by tooth card identification from US ProstheticsWorked at a fast and steady pace to meet production goalsCreate full sets of teeth based on returned incomplete/complete sets.Assessed work for errors or compliance issues and made corrections and modifications when necessary.Troubleshoot problems with equipment, devices or products.Chiropractic Assistant, 04/2013 to 09/2014Dr. John Lacognata, DC Matawan, NJPleasantly answered phone calls and scheduled appointments for patients for a large chiropractic office.Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.Accurately inputted all patient data using Med iSOFT making sure all records were updated.EDUCATIONDelaware Technical Community College - Dover, DE 2019Certified Clinical Hemodialysis TechnicianBergen Community College - Paramus, NJAssociate of Applied Science: /Hotel and Restaurant Management 2003

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