Candidate Information Title Service Representative Customer Target Location US-PA-Philadelphia Email Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Representative Wilmington, DE Customer Service Representative Burlington, NJ Customer Service Representative Philadelphia, PA Customer Service Representative - Work From Home King of Prussia, PA Service Representative Customer Easton, PA Customer Service Representative Allentown, PA Customer Service Representative Springfield, PA

PROFESSIONAL SUMMARYSKILLSEXPERIENCEELIZABETHCARPENTERE8 Broadleaf Dr., Newark, DE 19702, 3023042634, EMAIL AVAILABLE Motivated Customer Service Representative focused on delivering quality service. Remains level-headed in issue resolution. Documents problems thoroughly and strives to achieve complete customer satisfaction. Complaint resolution Hospitality and accommodation Point of sale system Telesales Scripting Inbound call managementTime management Excel Programs and MicrosoftCustomer Sales Representative July 2020 - CurrentHorizon Services Newark, DEExplained services offered.Scheduled service appointments at customer sites to assess needs, explain features, or install related products.Provided troubleshooting and guidance for basic service issues and scheduled on-site service calls when necessary.Used scripted and improvised open-ended questions to uncover nature of customer needs, requirements, and expectations.Handled administrative tasks promptly, including setting up new accounts. Assistant Store Manager May 2015 - July 2020Fulton Paper Company Newark, DELed by example to inspire team members through high-quality performance, collaboration, and teamwork. Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies. Maintained optimal employee coverage for business needs with well-prepared team schedules. Retail Assistant May 2007 - April 2008Walmart Amarillo, TXFolded and bagged retail purchases to assist sales person. Prepared merchandise for sales floor and tagged items. Managed day-to-day replenishment needs including merchandising products and facing items. Backed up team members by searching store room for requested items. Prepared merchandise for purchase or rental.Data Entry Clerk January 2005 - October 2006Internal Revenue Service Philadelphia, PAMaintained accuracy while entering high-volume data into designated fields. Safeguarded data accessibility through effective file management and organization. CEDUCATIONPrepared documents for scanning by removing staples and sorting in correct order. Staged documents for destruction in secure shred containers following entry and quality control. Identified and corrected data entry errors using established quality control methods. High Scool Diploma June 2003Overbrook High School, Pine Hill, NJ