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Matt LindgrenEMAIL AVAILABLE Dallas, NC Street Address  PHONE NUMBER AVAILABLEProfessional SummaryQuality and Continuous Improvement Engineer with experience in new product development (DFSS), team facilitation, cause and effect analysis, problem solving, coaching and mentoring team members, building and growing supplier and customer relationships.Manufacturing experience including complex mechanical assemblies, electronic storage devices, and medical devices. Commodity experience: machining, sheet metal forming, plastic & metal injection molding, special processes (NDT, heat treat, plating, soldering), PCB & PCBA, electronic components, composite materials.Experience working with ISO9001, ISO13485, AS9100, and IATF 16949 Quality Management Systems.Certified Six Sigma Black Belt, trained in Design for Six Sigma and Lean Manufacturing.Data analyst with advanced statistical skills, skilled at turning raw data into useful information, generating reports, dashboards, and presentations used for business analysis and decision making.Prominent advocate for creative problem-solving methods. Training various functional groups on the concepts used to creatively resolve issues, restructure biases and implement effective solutions.Professional AccomplishmentsMentored, coached, and developed junior Engineers in fundamental Quality Engineering BOK.Diligent, daily advocate for attacking Human Factors issues  i.e. Human Error, Procedure Not Followed, Missing Operations, Incomplete Operations and understanding Operator decision making.Certifying Black Belt project reduced PCBA scrap from $1M per year to less than $100k annually.Facilitated dozens of teams (kaizen) helping to grow cultural focus on continuous improvement and Quality.Implemented visual work instructions for the factory floor reducing assembly errors, human error.Developed and conducted A3 (PDCA) training for multiple organizations.Utilized FMEA and control plans to identify and monitor critical control points; reducing process risks by 90%.Reengineered a process for rapid response to customers  obtained goal of response within 24 hrs.Launched DMS process (Gemba Walk) to create an Army of Problem Solvers.Employment HistoryHigh School Math Teacher 12/2023  Present North Gaston HS Dallas, NCSenior Quality Engineer  Lead Auditor 7/2020  10/2023 Sanmina Fort Mill, SCSupplier Development Engineer 7/2019 - 7/2020 HBF Hickory, NCStaff Quality Solutions Engineer 9/2017  3/2019 Plexus, Corp. Boulder, COStaff Customer Quality Engineer  Black Belt 4/2010  8/2017 Woodward Fort Collins, COMission Assurance Engineer  Black Belt 12/2008  1/2010 ATK Mesa, AZSenior Quality Engineer  Black Belt 11/2004-11/2008 BAE Systems Phoenix, AZSupplier Development Engineer  Black Belt 1/2002-10/2004 Plasmon Corp Colo Spgs, COSupplier Quality Engineer 9/1994-12/2001 Quantum Corp Colo Spgs, COKnowledge, Skills, and AbilitiesSkilled at facilitating teams during the creation of current state and future state Value Stream Maps.Advanced use of quality plans, incoming inspection procedures, SPC control, 8D, FMEA, and DOE.Translating customer requirements (CTxs) into actionable items using VOC and Hoshin Kanri.Primary data analyst  conducting detailed statistical analysis, including exploratory, inferential andexperimental analysis; data mining and reporting results related to performance metrics (QDRC).Use advanced statistical rationale to plan, analyze, and interpret engineering data collected during NPI testing.Conducted dozens of DOEs spanning special processes, complex machining operations, and office operations.Defined complex inspection systems that were used by process assemblers  utilizing NOAC concept.Led multiple improvement teams in such projects as scrap and rework reduction and lowering customer PPM.Participated in Journey to Excellence teams as we implemented Lean Manufacturing.Responsible for verification and validation planning for all product/process/software changes.Designed and optimized a one-piece flow system for fluctuating customer demands.Implemented 5S principles across the operations areas  then developed standard work procedures for assigned work areas.Responsible for auditing the organization against the elements defined in ISO9001, ISO13485, and AS9100.Built and maintained DHR, DMR, DHF files for various medical devices.Initiated Kaizen projects, using A3s to address quality issues both from the production floor and those that have impacted customers; leveraging those results across value streams.Analyzed risks within the business utilizing FMEAs, control plans, and increasing the velocity of sensing and responding to identified risks (checklist manifesto). Referencing ISO 31000, and ISO 14971Led teams using a Compliance Matrix and trace audits to ensure all required customer requirements were met, including verification and validation planning, product and process control (APQP, PPAP).Analyzed monthly warranty data for trends and recommended solutions based on analysis results.Used Monte Carlo simulations to analyze process variability and used sensitivity analysis to reduce variability within key manufacturing processes.Developed a metrics reporting system to visualize QDRC metrics  i.e. COPQ and PPM.Derived quality objectives to align with corporate goals and objectives using Hoshin Planning.Developed a highly effective problem-solving methodology that uses a Systems Thinking approach and taught the methodology to our Global Quality, Operations and Engineering teams  focusing on True North vision.Developed system to write highly reliable SOPs based on 3T (target, tolerance, test).Over 20 years of experience has taught me that, although the tools have their place, moving the needle is about the relationships  facilitating and negotiating other peoples time  selling the value and results to them, so I have developed an extensive toolbox that includes hard tools balanced with soft skills.CredentialsBachelor of Science  Project Management Colorado Technical UniversityAssociate of Science  Electronics Engineering Technology Colorado Technical CollegeSix Sigma Black Belt  DMAIC, DCDOV Breakthrough TechnologiesLean Leadership Woodward UniversityValue Stream Mapping and Kaizen Leader Lean AdvisorsAdvanced Cause and Effect Problem Solving  Cause Mapping ThinkReliabilityAdvanced Design of Experiments Launsby Consulting