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Candidate's Name
Native English and Fluent French SpeakerChicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceMultimedia Customer Service AgentH&M - Chicago, ILOctober 2022 to PresentProvides exceptional customer service by addressing inquiries, resolving issues, and demonstrating in- depth product knowledgeGuest Service SupervisorTricoci Salon & Spa - Geneva, ILAugust 2022 to October 2022Anticipated customer needs, resolved complaints, and drove retail sales Guest Service RepresentativeTricoci Salon & Spa - Geneva, ILJuly 2021 to August 2022Serviced guests upon check-in and out, assisted in booking appointments, and marketed products Training Manager and Shift LeadBIGGBY COFFEE - Saint Charles, ILJanuary 2021 to July 2021Trained newly hired employees, supervised and supported all shift employees Beauty AdvisorUlta Beauty - Geneva, ILNovember 2019 to February 2020Warmly greeted and graciously assisted customers in selecting and purchasing makeup, hair and skincare productsEducationBachelor's Degree in FrenchConcordia University-Montreal - Montral, QCSeptember 2018 to July 2019French Study AbroadInstitut catholique de Paris - ParisJune 2017 to July 2017