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Click here or scroll down to respond to this candidateCandidate's Name
Burlington, NCCell PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATION:Park University, Parkville, MissouriBachelor of Science, Human Resource Management and Social PsychologyPROFESIONAL EXPERIENCECustomer Service Advocate 2014 - PresentBlue Cross Blue Shield North Carolina, Durham, North CarolinaAssist by providing floor and classroom support, Provide service support to State Employees, North Carolina Student Groups, Small and Large Business Groups, Individuals, and Medicare Advantage Senior Market Groups. Assist with Claims, Benefits, Pharmacy and Billing for members and providers. Correct and update information when necessary. Skill set in Magic, PMHS, Service 1st, Right Fax, CareRadius, Facets, Webnow, Amisys, and Macess, Cover My Meds, Prime Therapeutic, and MyprimeInsurance Agent 2010 - 2014Senior Life Insurance Company, Durham, North CarolinaSold Insurance policies to potential clients. Assisted individuals, businesses, and families select the most appropriate policies for disability, life and retirement planning. Advised clients with their financial needs. Maintained reports and records of insurance policies. Obtained price quotes. Processed ApplicationsWireless Consultant 2006 - 2010Verizon Wireless, Durham, North CarolinaAchieved monthly sales objectives. Prepared, completed and filed phone contracts. Processed credit checks and warranty claims. Resolved customer complaints. Handled customer payments, sales inquiries, phone calls, and equipment upgrades.Team Leader 2004 2007Blockbuster, Apex, North CarolinaSupervised floor staff. Managed inventory control system. Assisted customers both on the sales floor and over the phone. Maintained stockroom and sales floor. |
