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Click here or scroll down to respond to this candidateCandidate's Name (Misty)North Potomac, MDEMAIL AVAILABLE;PHONE NUMBER AVAILABLEhttps://LINKEDIN LINK AVAILABLE ganguly-9564074/ SummarySeasoned Senior Business Analyst/Product Owner with extensive experience working as PMO IT PO/Business Analyst, Knowledge Engineer With Clinical Integration and Medical Management team, wide range of knowledge in healthcare and mortgage domain relating to healthcare claims billing, Pre-Auth for Hi-Tech Imaging, working with CMSs clinical guidelines, Clinical Configuration application and ICD-9, ICD-10 rationales, application related to Loan Origination Software, Federal Government Contracting EPA(contract), for over 19 yrs.Licenses & CertificationsCSPO - Certified Scrum Product Owner - Scrum Alliance - Sep 2024 Certified Scrum Master - Scrum AllianceSCALES Agile - SAFe POPM CertifiedAI for Product Management certification - PendoSkillsProduct Owner Requirements Gathering User Acceptance Testing Test Planning Requirement analysis Change Management Backlog Refinement Agile Methodologies Scrum MethodologiesAcceptance Testing Business Analysis Scrum Master Release Management ExperienceSr Business Analyst for EPA ContractSiloSmashers, Inc.Mar 2024 - August 2024Conducted comprehensive requirement gathering and business analysis for an in-house Contract Management Application, aligning with strategic objectives and enhancing product modernization efforts.Executed meticulous user testing for the application, identifying and addressing critical issues to significantly improve functionality and user experience. Delivered specialized training to clients on two proprietary modules of the Contract Management application, substantially enhancing client engagement and application proficiency.Updated User Guides and Release documents, ensuring accurate and up-to-date information was available for end-users and stakeholders, thereby supporting efficient service delivery.Business AnalystSP Plus, Parking industrySep 2022 - Feb 2024Collaborated with internal stakeholders and Product Owners to define feature requirements, translating them into detailed user stories for execution by software development teams.Led the prioritization and maintenance of the team backlog, ensuring the maximization of release value and the establishment of Sprint Goals. Demonstrated expertise in assigned solutions through the development and sharing of knowledge, contributing significantly to the product backlog and roadmap.Product Manager/Business AnalystClaris HealthFeb 2020 - Aug 2022Spearheaded the development and launch of a novel product feature, the Provider Engagement Module, by meticulously gathering and analyzing requirements to meet strategic objectives.Led the 'Insights and Analytics' Reporting Package initiative, collaborating closely with clients to deliver data-driven solutions that enhance decision-making processes. Facilitated refinement, impact, and grooming sessions, ensuring alignment with project goals and fostering a collaborative environment. Acted as the Product Owner for the Supplier Optimization Module, leveraging Pareo Data (DOMO embed solution) to optimize supplier engagement and performance.Conducted comprehensive internal and training team product demonstrations, effectively communicating product value and functionality. Mentored new team members, providing guidance and support to foster professional growth and team cohesion.Business Analyst/Scrum Master(contractor)EFC Systems(Vaco)Aug 2019 - Dec 2019Analysis and documentation of EFCs in-house Product Management System Mapping data from an external system to EFCs PM system Sr. Business System AnalystFAMC Franklin,TNJun 2018 - Jul 2019Collaborated extensively with internal stakeholders, including Product Owners and Project Managers, to gather requirements, facilitate Backlog Grooming, and address inquiries, ensuring the successful delivery of a high-priority project. Played a pivotal role in a Scrum Team, adhering to the SDLC process to leverage IT systems in achieving strategic objectives, demonstrating a strong foundation in agile methodologies.Led the development of system documents and process flow diagrams for key applications, including Loan Origination Software and Underwriting systems, contributing to the remediation of critical security issues such as SQL injections and Cross-Site Scripting.Informatics AnalystMedsolutions(Evicore)Jul 2011 - Jun 2018Led the design and implementation of the Predictive Analysis interface for Clinical Advantage surveys, utilizing the proprietary survey development tool PRI-mate, to streamline clinical data analysis. Executed comprehensive rule- based and predictive neural modeling with Neurosolution, enhancing data accuracy and predictive capabilities for healthcare applications. Developed and deployed an automated system using Neural Modeling, achieving significant reductions in MD Clinical review time, quantified in cost savings. Business Analyst/Knowledge EngineerMedsolutions(Evicore)Jul 2011 - Jun 2018Conducted in-depth clinical and business requirements gathering by collaborating with clinical experts and project leads, laying the groundwork for clinical rule generation.Analyzed clinical guidelines and business requirements to create comprehensive clinical and business rules harvesting documents, facilitating the development of an auto-approval system for advanced imaging.Spearheaded the development of rule code and decision tables using IBM Ilog rule engines, ensuring resource availability and efficient rule production through effective communication with developers. Designed and executed test cases within company testing tools to validate the accuracy and functionality of rule code, ensuring alignment with business and clinical requirements. Developer (Contractor)Healthspring (Cigna)Nov 2010 - Jul 2011Successfully executed a comprehensive Enhancement Project in MSSql t-SQL, developing a Stored Procedure to automate the previously manual Rider Letter process, based on complex criteria outlined in the Functional Design document. Designed Workflow charts utilizing Microsoft Visio, demonstrating proficiency in process visualization and optimization.Employed Microsoft Sql Server Management Studio and SQL Developer extensively, showcasing advanced SQL knowledge and application development skills.Acquired in-depth knowledge of the Market Prominence Application, a critical Medicare enrollment application supporting daily, weekly, and monthly batch transactions, highlighting experience with healthcare systems modernization. Formulated and executed test-cases to validate coding against the Functional Design, ensuring accuracy and reliability of application functionalities. Developed SSRS comparison reports, further evidencing technical expertise and a commitment to delivering high-quality software solutions. Application/Programmer IIIEmdeon (ChangeHealth)Apr 2007 - Oct 2010Led the Invoice Consolidation process for Month-End Billing, demonstrating expertise in project management and technical problem-solving. Spearheaded the relocation of Billing operations from an Atlanta office closure, integrating a new LOAD process for enhanced data management and error resolution.Designed and implemented database schema objects, including tables, indexes, views, and synonyms, showcasing advanced SQL and Oracle skills. Conducted extensive testing and refinement of Customer Suppression and product/switch integration processes, ensuring seamless Invoice Consolidation. Developed and documented Functional Design and Technical Specifications for finance team reports, enhancing internal customer support and communication. Completed 60 hours of VB.NET training and intensive MS Excel courses, alongside in-house trainingin Technical Writing, Revenue and Process Management Cycle, and Java Servlet, underscoring a commitment to continuous learning and skill enhancement.Application Developer IINFIBJan 2006 - Apr 2007Served as a key contributor to the Production Support Team for the Information Management Group, overseeing scheduling, reporting, and debugging for critical processes on various timelines.Utilized crontab utilities and shell scripting to orchestrate weekly and nightly data loads, demonstrating advanced technical proficiency. Developed and implemented web and desktop software applications, addressing transactional, operational, and analytical needs across diverse environments. Generated custom reports in response to ad-hoc requests for sales and membership information using Pro*Cobol and Pl/Sql scripts, enhancing data accessibility and decision-making.Managed the Print Description Order form requests for the Laser Room, showcasing meticulous attention to detail and process optimization skills. Employed TOADsoft environment for script compilation and data file generation, further evidencing technical expertise.Produced department-specific reports utilizing the JReports tool and extracted mailing data using the Mailings Module and Postalsoft software, contributing to improved communication and operational efficiency. Demonstrated proficiency in developing reports with Cognos studios and streamlined project management processes using TrackIT software. EducationCollege Of Engineering Technology(CET, BBSR)Master, Computer ApplicationSambalpur UniversityBachelor Of Science - Chemistry(Hons) |
