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Click here or scroll down to respond to this candidateCandidate's Name
MARULASIDDAPPATampa, FloridaPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYA highly technical 4x certified Salesforce Developer with 8+ years of hands-on experience in Salesforce development, integration, administration, and implementation of Lightning Web Components. Expertise across Sales Cloud, Service Cloud, Community Cloud, and Health Cloud. Proficient in developing scalable solutions, enhancing user experience, and streamlining business processes through Salesforce customizations and third-party integrations. CERTIFICATIONS AWARDSSalesforce Certied AdministratorSalesforce Platform Developer ISalesforce Platform Developer IISalesforce Certified AI AssociateReceived Excellence AwardReceived On spot Award fortroubleshootingTrailhead Ranger rank holderTrail Blazer URL: https://www.salesforce.com/trailblazer/navyashree-bm SKILLSSalesforce Administration: Salesforce security and object model setup, profile/permission settings, Salesforce shield settings, Flows, Approval process, Process Builder, Reports, Platform Events, Email Templates, Custom metadata, Lightning App Builder, Flexi page, Page Layouts, Record Type settings, Lightning Experience Configuration, Community Cloud Administration, Prompt Builder and Omni Studio.Salesforce Development: Apex, Triggers, Batch Apex, REST/SOAP Webservices, Lightning Web Components, Aura Components, JavaScript, HTML, CSS and Visual Force pages.Salesforce Integration: REST and SOAP API, WSDL, Connected App, Remote Site Settings, Named Credential, Auth Provider, SOAP UI tool and PostmanForce.com Tools: Apex Data loader, Salesforce Developer Console, Force.com Apex Explorer, Salesforce CLI, Force.com IDE, Visual Studio Code ANT migration tools, Workbench and AppExchangeThird party Apps: SAP, Gigya, DocuSign, eTMF, MuleSoft, Veteran SystemDeployment tools /Version Control: VSCode, COPADO, Jenkins, ANT, Change set, Git, SVN and BitbucketHumana, Tampa, FL February 2022 PresentSenior Salesforce DeveloperDeveloped a comprehensive Member Engagement for Humana, leveraging Salesforce technology to improve member health outcomes, engagement, and customer experience.Leveraged Salesforce development skills and Lightning to enhance the companys CRM capabilities and streamline business processes.Built a personalized member engagement screen using Lightning Web Components (LWC), providing easy access to members, policies/plan and case details.Configured Salesforce Flows to build templates for Medicare Part D and Medicare Good Cause applications, which streamlines the capture and processing of member information.Hands-on experience with Apex class, Apex Trigger, Lightning Web Components, REST API, SOAP API, Batch Apex, SOQL/SOSL, Wrapper class, JSON and Test classes.Proficient in Salesforce configuration, including Process Builder, Flow, Custom Metadata, Platform Events, Lightning App Builder, Flexi/Record pagesSolid understanding of Salesforce data model (Object and fields) and, sharing and security models (OWD, Sharing rules, Apex Managed Sharing), and Salesforce Governor limits.Hands-on experience in end-to-end Salesforce implementation across sales cloud projectsExperienced with Salesforce DX, Scratch org, Git, COPADO, and CI/CD tools.Managed release-related activities such as sandbox refreshes, code merges, deployment validations, and participated in production release/GO Live.Led and managed the full Salesforce Development Lifecycle (SFDC), including requirement gathering, design, development, testing, deployment, and post-deployment support.Experienced in Data Migration using Import Wizard, Workbench, and other integration tools like Apex Data Loader and Data loader.io.Experienced in submitting load testing request to assess page performance.Reviewed and provided technical feedback on Salesforce implementations, ensuring alignment with organizational goals.Led code reviews to ensure adherence to coding standards and salesforce best practices.Created detailed unit test, technical design and production support handover documentsCollaborated closely with business stakeholders to understand their needs and deliver solutions that meet their requirements.Collaborated with cross-functional teams to gather business requirements, implement solutions, and ensure successful deployment using Salesforce best practices.Ensured high-quality delivery through unit testing, system integration testing, and user acceptance testing (UAT), followed by production deployment and post-go-live support.Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues and propose effective solutions.Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.Aetna, Bangalore, India November 2020 October 2021 Senior Salesforce DeveloperAs a senior developer at Aetna, I leveraged Salesforce development and Lightning Web Component skills for Aetnas member portal, enhancing user experience and streamlining business processes.Create custom Salesforce applications, components, and functionalities tailored to Aetnas specific needs using Apex (backend) and Lightning Web Components (frontend).Integrate Salesforce with other systems within Aetnas IT ecosystem using REST API to ensure smooth data flow and interoperability.Design and implement automated processes using Salesforce automation tools like Process Builder, Flow, Approval Processes, and Apex triggers to improve efficiency and reduce manual tasks.Configure and manage user access roles, profiles, permission sets, OWD, sharing rules, custom settings and metadata, reports and dashboards, and validation rules.Create Batch Apex and Scheduled Apex to handle DML operations within governor limits.Configure Email-to-Case and Web-to-Case features, and create a community where customers can create, update, and manage their cases.Manage data migration, cleansing, and governance efforts within Salesforce to maintain data accuracy and security standards.Enforce Salesforce development best practices, coding standards, and security guidelines to ensure the stability, scalability, and maintainability of Aetnas Salesforce environment.Extensively work on COPADO, ANT, and Visual Studio Code for deployment.Manage release-related activities such as sandbox refreshes, code merges, deployment validations, and participate in production releases/Go Live.Extensive knowledge on using POSTMAN and SOAP UI tools for integration projectsCollaborate with stakeholders to gather requirements and implement solutions aligned with business needs.Collaborate with cross-functional teams to analyze business processes and design scalable and sustainable solutions that align with Aetnas strategic goals.Experience in Agile/Scrum methodologies.Bristol Myers Squibb, Bangalore, India March 2019 October 2020 Salesforce Lightning DeveloperAs a Salesforce Developer, I built Lightning Web Components (LWC) screens to streamline the submission process for investigational drug requests. This project plays a critical role in supporting BMS's commitment to advancing clinical trials and ensuring efficient management of investigational drug requests globally.Designed and implemented a new investigator portal for submitting investigational drug requests, including COVID-19 concepts in community cloud.Built custom screens using AURA components and JavaScript modules for capturing clinical and non-clinical details.Implemented Apex classes, Triggers, Batch Apex, REST API and automated repetitive tasks using declarative tools like Flows, Process Builder and workflowsConfigured community builder and site to allow portal users to access Bristol Myers Squibb investigator portalEstablished end to end integration between Salesforce and BMS external systems (GIGYA) for the portal login process using REST API.Improved user adoption by 30% through platform enhancements, including automated processes, object model, custom apps, and standardized reports and dashboards.Deployed metadata changes from development sandbox to testing sandboxes using COPADO, ANT, Jenkins, and Visual Studio Code.Managed data migration and historical data updates using Batch Apex. Thomson Reuters, Bangalore, India June 2016 March 2019 Salesforce Administrator/DeveloperAs a Salesforce Administrator, I automated business processes using Salesforce declarative tools and optimized code to meet Salesforce standards.Configured validation rules, Approval Process, Page layouts, and sharing rules for automating business processes.Developed reports, dashboards, and processes to continuously monitor data quality and integrity, reducing duplicate accounts by 20%.Built and optimized Apex classes, Triggers, Batch Apex, and Visualforce pages for handling complex business use cases.Configured outbound messages for establishing simple integration between salesforce and SAP systemCreated custom REST and SOAP webservices to integrate Salesforce with SAP systemExperienced in Data Migration using Import Wizard, Workbench, and other integration tools like Apex Data Loader and Dataloader.io.Experience in Waterfall methodology.EDUCATIONVisvesvaraya Technological University (VTU): Bachelor of Engineering 81% |
