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Cell PHONE NUMBER AVAILABLE or text / Email: EMAIL AVAILABLE Alternate Email: EMAIL AVAILABLEQualifications SummaryGoal oriented with excellent Customer Service Skills and Front Office Coordinator. Bilingual; English, Spanish, Oral and Written. Microsoft Office; Word and Excel. Secretarial duties, filling, multi-task, Ability to accurately take phone messages. Leader and team player with the ability to work all levels of staff. Professional ExperienceUSA CENTURY BANK Doral, FL ( November 2019 April 2024 ) Loan operations Dep, Deposit operation Specialist, customer service, Fax, Email, scanning, Phones American International Business & Associates, Inc. - Miami FL (Sept 2019- Oct 2019) Customer Service filing, faxing, answering a multi-line Phone, General office duties, Translations of Birth Certificates, Divorce, Marriage, Fill Forms of Immigration Documents Online. Rodi Cargo International - Miami, FL (May 2019-July 2019) Customer Service experience; answering multi-line telephone, receptionist, Administrative Assistant, General Secretarial duties; Data Entry, Billing, faxing, filling, making copies. Active Adult Day Care Center, LLC. - Miami, FL (July 2015-April 2019) 4 years as a Personal Assistant and support to the CEO of the company. Secretarial duties; Data Entry, Billing, Customer Service filing, faxing, answering a multi-line Phone, General office duties AVON - MIAMI, FL (Feb 2011-May 2015)Hand on Hand first grade personal customer service to incoming existing and new clients. Clerical office duties including Order Preparation, shipping, receptionist, Sales. Tropic Foods - Miami, FL (March 2008-Jan 2010)Manager. Provide high level of support including cashier, Client services. Assist Card Corp. - Miami, FL (April 2007- Feb 2008) Provide comprehensive assistance to travelers all over the world. Deliver immediate response to any eventuality that may present; trip interruption, accommodation on trips due to airline lost connections, helping with lost damage or stolen baggage and personal effects. Medical emergencies, evacuations and medically necessary repatriation of remains. Administrative Support, Billing, General Office Duties; Data Entry, Billing, Customer Service filing, faxing, answering a multi-line Phone.NATIONWIDE INSURANCE COMPANY - Harrisonburg, VA (October 2005- March 2007) Customer service, preparation binding of quotes for new policies, incoming payments for new and existing policies. Liason, between clients underwriter and finance company. Heavy office duties including filling, faxing, opening binders, answering a multi-line Phone.EDUCATION: Thomas Armstrong Toro (Ponce, Puerto Rico 1987 High School Diploma References :Available Upon Request |