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| | Click here or scroll down to respond to this candidateCandidate's Name
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Cellular PHONE NUMBER AVAILABLE E-mail EMAIL AVAILABLECAREER OBJECTIVETo secure a challenging position that allows maximum utilization of my management, leadership, operations and human resource experience.SUMMARY OF EXPERIENCEOperations managementOrganizational managementHuman ResourceOperational MarketingStrategic PlanningInventory ManagementLeadershipSafety CoordinatorWORK EXPERIENCEWal-Mart Neighborhood Market Fresh Team LeadFeb. 2022 PresentPublix Supermarkets Assistant Produce Manager June 2017 October 2021Greenville, North CarolinaProcess orders, manage and maintain departmental functions as it relates to staffing, shelf conditions and cleanliness per company standards. Certified to open the store as Assistant in charge of the total store and all associates and building assetsWells Fargo Dealer Services Customer Service Rep. II February 2016- June 2017Greenville, North CarolinaAssist customers with:Billing Payments, Contracts, Titles, Financing, Re-Financing, Insurance, Web Service, Research, Disputes, AnalyzeOne Source Communications/Billing Analysis II April 2008 to Feb. 2016Greenville, North CarolinaReview and approve telecommunications billsResearchFile written disputesContact and secure creditsAnalyze and approveAssist and train new associatesTJ Maxx- Assistant Merchandise Manager September 2004 to August 2006Virginia Beach, Va. and Baltimore, MarylandManage daily retail store operationVerification of accounts: daily cash/check depositsPersonnel managementAnalyze and facilitate clothing movesSupervise and direct merchandise deliveriesSupervise and monitor layaway operationsLiaison for all store associatesHarris Teeter, Inc.Certified Co-Manage, Customer Service Manager January 1992 to August 2004NC, VA,Manage daily retail store operationInventory ControlPersonnel management:Develop and execute excellent customer service practicesCommunication liaison for all store associates: benefit information, distribution of information, and updatesPlanning & SchedulingFinancial accountabilitySystems SupportMaintained all licenses as they related to alcohol and tobacco sales and distribution of productsTrained and DevelopmentEDUCATIONStrayer University, Raleigh, NC, Chesapeake, Va. & Baltimore, Md. ContinuingBachelor of Business Administration with concentration in Human Resource ManagementPitt Community College, Greenville, North CarolinaBusiness Computer ProgrammingTotal Quality Management Trainer, Winston-Salem, North CarolinaSteven Covey Leadership Training - Seven Habits of Highly Effective PeopleREFERENCES - Available upon request |