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Title Quality Assurance Customer Service
Target Location US-VA-Arlington
Email Available with paid plan
Phone Available with paid plan
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P R O F I L ECooperative, team player adept in fast-paced environments. Strong active listening, time management, and organizational skills. Detail-orientated and effectively multi-tasks competing priorities. Proficient written and oral communication skills. Experienced problem solver with the ability to analyze situations before acting. Good humored and enthusiastic. Handles pressure well. Excels in meeting organizational objectives through independent action, prioritization, dedication, and leadership skills. E D U C A T I O NHIGH SCHOOL DIPLOMACandidate's Name
Washington, D.C.September 2011  June 2012Customer ServiceQuality AssuranceMerchandisingSurveillanceSafety ProtocolInventory ManagementOrganizationalQuality AssuranceActive ListeningTime ManagementLeadershipE X P E R I E N C ECASHIERFive Below, Virginia / January 2022  April 2022Greeted customers in a friendly, welcoming manner.Maintained overall store including floor and merchandise appearance.Enthusiastically directed customers to desired merchandise and brainstormed product ideas with them.Independently operated cash registers.ORDER PICKER/PACKERTropical Nut and Fruit, Upper Marlboro, Maryland / April 2020  August 2021Moved and sorted goods and materials.Mindfully selected, inspected, and packed products.Labeled and boxed products prior to shipping.Continually stocked/unstocked shelves and processed shipments.Completed shipments, processed, and loaded orders.Cleaned packaging materials, loaded items into containers, and weighed and labeled items appropriately.Perform thorough quality assurance checks for defective merchandise before transport to the loading area.Independently maintained detailed records of materials and shipments. KIANNA WHITEEXPERIENCED CUSTOMER SERVICE PROFESSIONALWMKC O N T A C TPHONE NUMBER AVAILABLEEMAIL AVAILABLEWashington, D.C.LINKEDIN LINK AVAILABLE WhiteS K I L L SWAREHOUSE ASSOCIATESephora, Baltimore, Maryland / March 2019  January 2021Recommended and sold luxury beauty products and services to our customers.Introduced Sephoras credit card and Beauty Insider program to all customers helping them discover the benefits of Sephoras loyalty programs. E X P E R I E N C E / C O N T I N U E DConsistently maintained the stores sparkling and upscale appearance and kept merchandise fully stocked.UNARMED SECURITY GUARDMetro One Security, Washington, DC / February 2016  October 2017Secured the premises and personnel by patrolling property.Continuously monitored surveillance cameras and inspected buildings and equipment.Observantly patrolled exterior and interior of secured property.Granted visitor access upon identification verification and maintained a visitor log.Routinely checked locks, windows, and equipment to ensure functionality and thorough security.KIANNA WHITEEXPERIENCED CUSTOMER SERVICE PROFESSIONALK WC O N T A C TPHONE NUMBER AVAILABLEEMAIL AVAILABLEWashington, D.C.LINKEDIN LINK AVAILABLE WhiteCASHIER AND COOKFive Guys, Washington, DC / February 2015  February 2016Operated the cash register, grill, dressing station, and fry station.Patiently explained menu items to customers and made recommendations based on customer feedback.Cleaned the lobby and morning preparation area, while providing friendly, fast, and exceptional customer service.

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