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Click here or scroll down to respond to this candidateCandidate's Name
Available to work immediately!Allentown, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceHR RecruiterKidsPeace-Schnecksville, PAApril 2024 to PresentRecruit for all of operations cook, some admin positions and general staffing positions. Prepare job fairs and attend mental health events!HR LiaisonKids Haven-Bethlehem, PAApril 2022 to April 2024FMLA, hire and termination process as well as policy and protocol trainer. CaseworkerKidsPeace-Allentown, PAMarch 2021 to March 2022Outpatient clergy setting, learned a bit more of office etiquette and people skills. Mental health plan and translate for Spanish only speaking clients plus called pharmacy to establish medication plan along with the Assistant PhysiciansPersonal Banker 2Wells Fargo BankFebruary 2016 to November 2017As a customer service representative at Wells Fargo calling center with the position of personal banker 2 I verified multiple accounts activities upon each callers request and also helped transfer money from one account to another, helped setup online for mobile banking, took credit card payments and arranged for replacements when they were lost or stolen by placing them as such. I also send out duplicate copy of cards when needed and was even a financial advisor and claim agent. Customer Service RepresentativeiQor-Bethlehem, PASeptember 2013 to January 2016customer service representative for cigna, iron mountain, cvs caremark, and silverscript. Assistant ManagerTimberland-Paramus, NJNovember 2009 to November 2013began as sales associate and within 10 months after was promoted to assistant store manager; within this promotion I learned to administrate the business and began to develop a passion and later went to college to further my career in the field. I was in charge of hiring, training new employees, stock, sales, next day bank deposits, setting store image set to JPL standards, mark downs, clean the store and search around the mall for competitors sales to communicate with other managers and human resource employees in monthly conference calls.EducationBachelor's in Business AdministrationMuhlenberg College - Allentown, PAJune 2017 to May 2020Associate in Fashion MerchandisingLehigh Community College - Bethlehem, PASeptember 2007 to June 2008High school diploma in 5 main subjectsEastside High School - Paterson, NJAugust 2003 to June 2006Skills Microsoft office,excel,PowerPoint, word (10+ years) Banking Financial Services Spanish English Relationship Management Assistant Manager Experience Management Merchandising Customer Relationship Management Business Development Commercial Cleaning Store Management Experience CRM Software Negotiation Marketing Operations Management Human Resources Sales Management Strategic Planning Recruiting Salesforce Change Management Event Planning Research Budgeting Communication skills Human resources Recruiting Relationship management Microsoft Access HR sourcing Customer service Typing Marketing Customer relationship management Accounts receivable Clerical experience Banking Sales Store management Merchandising Financial services Sourcing CRM software Employee relations Filing Communication skills Microsoft Excel Analysis skills Account Management Interviewing Computer NetworkingCertifications and LicensesFirst Aid CertificationCPR CertificationAssessmentsSales skills ProficientDecember 2020Influencing and negotiating with customersFull results: ProficientHR: Compensation & benefits CompletedJune 2020Knowledge of compensation and benefits programsFull results: CompletedCustomer service ProficientDecember 2020Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationBilingual proficient in both Spanish and English for both writing and verbal communication |
