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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLECandidate's Name
Street Address  Harris PlaceFort Washington, Maryland Street Address
EXPERTISE & OBJECTIVEI have a proven track record in program management, compliance, and efficient coordination, with a commitment to delivering high-quality administrative support and contributing to the success of housing initiatives.I am a results-driven and detail-oriented professional with a successful track record as an Administrative Specialist in a federal public housing program, seeking a challenging mid-career administrative position.CORE COMPETENCIESCARREER EXPERIENCEExcellent communication skills, both verbal and writtenEffective listening skillsExtensive knowledge of federal codes, regulations, policies & proceduresAccounting systems compliance and managementAdministrative supportData and sensitive document managementCollaboration and teamworkAccessing automated databases  Microsoft AccessAudit and compliance verificationHuman resource managementResearch and problem solvingFederal financial managementBudget management supportKnowledge of management and leadership principlesProficiency with the entire Microsoft Office SuiteProject SupportProblem SolvingPayroll, time keeping and related software and protocolsOccupancy Specialist  Arbor ManagementSpellman House Apartments & Alden-Berkley Townhouses College Park, MD - 2020 - PresentIn my current role, I primarily schedule and perform annual recertification and interim certifications for two Section 8 properties with precision and accuracy. I conduct applicant and resident interviews, gathering all relevant income and demographic data to timely and thoroughly complete HUD income certifications. I complete the process from beginning to end, from generating renewal notices beginning 120 days from the effective date, through the compliance process to signing the income certification documents (HUD 50059 & Tenant Income Certification Forms (TIC)). I also prepare all files and materials for agency reviews. Our most recent Management & Occupancy Review resulted in a superior rating from DHCD.I am responsible for compliance with all local, state, and federal regulations, company policies, and procedures and take great pride in cultivating a positive work atmosphere through effective communication and professional demeanor.Assistant Property Manager  Arbor ManagementSpellman House Apartments & Alden-Berkley Townhouses College Park, MD - 2016 - 2020In my role as the Assistant Property Manager, I was responsible for oversite of the maintenance program, including scheduling internal work, managing maintenance related expenses and scheduling/coordination of outside work performed by various vendors. Additionally, I was responsible for the timely collection of rent and other monies on site, handling daily deposits, record keeping, keying in of rent payments, late fees and processing of all accounts payable related matters. I also performed office support by answering outside inquiries, greeting prospective tenants, and handling residents issues in addition to regular inspections of the properties and scheduling related repairs and enhancements. I completed all leasing duties, filing, correspondence and other administrative duties where applicable.Staffing & Payroll Manager  Genesis HealthcareWoodside Center Silver Spring, MD - 2002  2016In my role as the staffing and payroll supervisor, I oversaw the work of multiple team members, controlled and regulated the management of labor related spending. This Ensured Woodside Center's salary expense was at the appropriate budgeted level. I conducted weekly meetings with the Labor Management Team and maintained individual employees filesI used Excels HPPD Report Scheduling and Timekeeping software to minimize overtime.Additionally, I submitted third-party verification forms and tracked the complete return of said documents, maintaining an orderly filing system of all official records. This in turn ensured all reporting, records, and paperwork requirements were performed correctly and timely.EDUCATIONMaster of Science in Human Resource ManagementColumbia Southern UniversityDegree currently in process  anticipated graduation date June of 2025Bachelor of Science in PsychologyUniversity of Maryland Global CampusGraduated  August of 2023  Deans ListCertified Occupancy SpecialistNational Center for Housing ManagementThe COS designation consists of a comprehensive study of HUDs Office of Multifamily Housings guidelines and regulations in their entirety.