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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Dedicated and detail-oriented professional with a strong background in customer service. Seeking a position in a healthcare setting where I can leverage my communication, organization, and problem-solving skills to support patient care and administrative operations.Skills:- **Patient Communication: Ability to interact empathetically with patients and their families, ensuring clear and compassionate communication.- **Administrative Skills:** Proficient in scheduling, data entry, and managing patient records.- **Microsoft Office:** Proficient in Word, Excel, and PowerPoint for document preparation, data analysis, and presentations.- **Problem-Solving:** Adept at resolving issues quickly and effectively, ensuring a smooth workflow.- **Critical Thinking:** Capable of analyzing situations and making informed decisions in high-pressure environments.- **Team Collaboration:** Experienced in working within diverse teams to achieve common goals.- **Flexibility and Adaptability:** Able to adjust to new challenges and rapidly changing environments.Experience:- TeleperformanceCustomer Service RepresentativeFebruary 2021 - June 2022- Handled high volumes of customer inquiries and resolved issues with efficiency and care.- Gained experience in de-escalating situations and providing clear, patient-focused communication.- Developed strong organizational skills through managing multiple tasks and priorities.- WalmartCustomer Service RepresentativeSeptember 2022 - April 2023- Assisted customers in a fast-paced environment, focusing on providing exceptional service.- Maintained accurate records and documentation, a critical skill transferable to healthcare administration.- Worked collaboratively with team members to ensure a smooth and efficient workflow.Education:- High School Diploma (2020)-Wishing to pursue new college experiences. |