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Indianapolis, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceHome Health AideLove Help Care-Indianapolis, INMay 2023 to Present Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being Assisted with daily activities such as bathing, dressing, grooming, and medication administration Monitored vital signs and reported any changes or concerns to the healthcare team Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals Managed medical appointments and transportation logistics for patients to ensure timely access to healthcare servicesAccounts Receivable SpecialistHarsco Environmental-Clean Earth-Indianapolis, INDecember 2018 to August 2022Used Oracle & AX-Microsoft Dynamics - Salesforce Posted daily cash coming in from the bank thru lock boxes Posted intercompany money and external money that would be transferred. Also worked the Accounts receivable email queue Worked daily on cleaning up receivable accounts, posting refunds, write offs, adjustments. Also assisted the collection dept on resolving issues Monthly auditsAccounts Receivable SpecialistKelly Services-Indianapolis, INApril 2017 to December 2018Temp Position)-For Stericycle, Bought by Harsco in 2022 Accounts Payable, Invoicing 100+ daily, 10 key, data entry. Managed accounts receivable process, including invoicing, payment collection, and account reconciliation Maintained accurate records of all financial transactions and updated customer accounts accordingly Developed and implemented credit control procedures to minimize bad debt risk Generated monthly aging reports to identify delinquent accounts and prioritize collection efforts Negotiated payment plans with customers experiencing financial difficulties while maintaining positive relationshipsCash PosterFranciscan Alliance-Indianapolis, INMarch 2014 to March 2017Obtained patient demographic, financial and insurance information to process payments Ability to read and work through insurance Explanation of Benefits Pulled EOBs from 22 commercial insurance websites, including Anthem United Health Care, Aetna, Cigna, Humana, etc. Posted Medicaid checks and payments for doctors to different hospitals as a part of debit adjusting Posted over 150 manual or electronic payments a day in a fast paced work environment Coded out denials after insurance eligibility was not verified Added or updated patient information pertaining to insurance, claims, accounts, policy numbers, demographic and invoices through auditing process Worked with various computer systems, including PeopleSoft and EPIC Made outbound calls and accepted inbound calls with patients to collect funds and post to the desired account Spoke with providers to make sure EOBs were proper with information concerning the date of service, full name, address, service location, etc. Kept through documentation of every call within company software Payment SpecialistSteak N ShakeSeptember 2012 to January 2014Processed at least 250 invoices daily with 100% accuracy increasing invoice payback times Posted payments for invoices regarding rent, utilities, work orders and employee benefits Adjusted and corrected posting errors within the PeopleSoft system when necessary Reviewed scanned documents to identify payable amounts to apply to each contract Researched, resolved and processed customer adjustments and discrepancies Executed cash letters and inter-suspense cases to resolve issues quickly Classified and recorded numerical data to keep financial records complete and accurate Supervised and audited business transactions submitted through internal employees
EducationDiplomaManual High School - Indianapolis, IN1992 to 1995Skills Skills Proficient in Excel, Power Point, Outlook, AS/400, Lotus Notes, Reynolds and Reynolds, Epic, PeopleSoft, Oracle, AX-Microsoft Dynamics Ax, Salesforce, and Microsoft Teams. Strong ability to complete deadlines on short notice. Suited to juggle multiple tasks and competing priorities. Proven track record of adapting and thriving in many types of office cultures and environments. Possess the ability to learn technical information and become familiar with software quickly and proficiently. 10 Key Data Entry Accounts Receivable SAP Cold Calling Account Reconciliation Journal Entries Negotiation Bank Reconciliation Banking Customer service