Quantcast

Customer Service Quality Assurance Resum...
Resumes | Register

Candidate Information
Name Available: Register for Free
Title Customer Service Quality Assurance
Target Location US-MD-Baltimore
Email Available with paid plan
Phone Available with paid plan
20,000+ Fresh Resumes Monthly
    View Phone Numbers
    Receive Resume E-mail Alerts
    Post Jobs Free
    Link your Free Jobs Page
    ... and much more

Register on Jobvertise Free

Search 2 million Resumes
Keywords:
City or Zip:
Related Resumes

Quality Assurance Customer Service Arlington, VA

Customer Service Quality Control Washington, DC

Customer Service Quality Control Washington, DC

Customer Service Quality Control Washington, DC

Customer Service Quality Control Coatesville, PA

Customer Service Quality Control Spring Grove, PA

Quality Control Customer Service Lancaster, PA

Click here or scroll down to respond to this candidate
Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Glen Burnie, MD Street Address
SUMMARYHighly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.SKILLSPackage scanningQuality AssuranceDispatch CommunicationGPS NavigationGoods TransportOrder VerificationEquipment OperationDOT CompliancePayment CollectionVehicle MaintenanceLoad BalancingCargo HandlingMileage TrackingStocking and InventoryCustomer ServiceSkilled forklift operatorLocal routes understandingLocal DeliveryPre-Trip and Post-Trip InspectionsTeamwork and CollaborationExcellent sense of directionLifts up to 100 poundsMaterials TransportExceptional written and verbalcommunication skillsTime management skillsRoute ManagementDependable and reliablePositive AttitudeEquipment monitoringForklift, Pallet jack and hand truck operation.EXPERIENCEExpress Solutions Delivery Driver, A. Duie Pyle, Inc., December 2020-September 2024 Elkridge, MarylandReceived daily delivery instructions and route assignments from dispatch. Ensured accurate completion of all paperwork associated with deliveries. Inspected delivery vehicle to ensure optimal safety and performance prior to each trip. Locate,Load and Secure the freight for the Route assigned to me for the day. Maintained accurate records of goods delivered and collected payments as required. Verified accuracy of items loaded onto truck against shipping documents. Adhered to all applicable traffic laws while driving delivery vehicle. Communicated regularly with dispatch regarding any delays or issues encountered on routes. Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.Responded promptly to emergency situations involving vehicles or personnel on the roadways. Cleaned interior and exterior of delivery vehicle at end of shift as needed. Reported mechanical issues with delivery vehicle to supervisor in a timely manner. Performed pre-trip inspections of delivery vehicle according to company guidelines. Managed inventory levels during deliveries by verifying load counts against shipping manifests. Drove safely in all weather conditions including rain, snow, sleet, ice. Navigated routes with relevant map programs and GPS systems. Grouped and routed deliveries according to designated areas to maintain efficient delivery times.Inbound Dock Worker, A. Duie Pyle, Inc., October 2019-December 2020 Elkridge, MDLoaded and unloaded cargo from trailers.Inspected cargo for damage or defects.Operated forklifts to move cargo around the dock area. Assisted in loading and unloading containers with heavy machinery. Stacked boxes on pallets according to size and weight requirements. Organized warehouse inventory in an efficient manner. Checked documents for accuracy prior to shipment.Ensured that all safety protocols were followed while working on the dockside. Reported any damages or discrepancies found during inspection of goods to supervisor immediately.Cleaned and maintained dock areas including warehouses, storage yards, and workstations. Conducted regular maintenance checks on equipment used at the dockside. Utilized hand tools such as hammers, wrenches, screwdrivers as needed. Communicated effectively with other workers regarding delivery schedules. Followed company policies related to security measures while handling packages. Adhered strictly to occupational health and safety regulations while working around hazardous materials.Transported materials and pallets between areas.Used electric forklifts and electric pallets to safely move pallets. Participated in company training programs to learn new skills and promote workplace safety. Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.Placed bracing, straps and other protective devices onto items in transit to prevent damage. Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.Delivery Driver Helper, CoreMark, January 2018-October 2019 Linthicum, MarylandAssisted with the unloading of customer orders in a timely manner. Delivered goods to customers' homes or businesses according to delivery instructions. Checked product quality and quantity against customer order forms prior to delivery. Ensured that all deliveries were made on time and within specified deadlines. Provided excellent customer service by greeting customers and answering their questions about products and services offered.Stacked packages securely inside delivery vehicles for safe transport. Followed established safety procedures when loading, unloading packages into, from delivery vehicles.Utilized hand truck or dolly as needed for heavy package delivery. Verified accuracy of invoices prior to delivering goods. Inspected goods and checked for damage before deliveries. Lifted boxes and products with correct safety gear and techniques. Requested customer signatures for deliveries.Kept loads from being damaged through proper loading and security. Attended training and safety meetings for updated rules and procedures. Utilized pallet jacks and forklifts to load and unload materials off trucks. Counted number of boxes or units in loading docks to confirm proper completion of work orders.Used scanners to track parcel information, condition or receipt. Coordinated cargo unloading with other workers to achieve efficient and safe transportation. Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads. Secured items in truck by strapping over protective padding. Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.Frozen Food Manager, Green Valley Marketplace, March 2014-January 2018 Arnold, MDManaged inventory of frozen food products and ensured stock was adequate for customer demand.Conducted regular quality checks of all frozen food items to ensure freshness and safety standards were met.Developed promotional strategies to increase sales of frozen foods, including discounts and special offers.Monitored store temperature levels to ensure that all frozen food products were stored at optimal temperatures.Supervised a team of employees responsible for stocking shelves with frozen food items, as well as rotating product to maintain freshness.Ensured compliance with local health regulations related to the storage and handling of frozen food items.Reviewed orders from vendors and placed orders for additional supplies when necessary. Maintained accurate records regarding inventory levels, purchase orders, shipments received. Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments. EDUCATION AND TRAININGHigh School DiplomaNorth County High School, Glen Burnie MD June 2004

Respond to this candidate
Your Message
Please type the code shown in the image:

Note: Responding to this resume will create an account on our partner site postjobfree.com
Register for Free on Jobvertise