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Click here or scroll down to respond to this candidate Candidate's Name
Street Address - PHONE NUMBER AVAILABLE - EMAIL AVAILABLESummary of Qualifications Over Fourteen Years of Office Administration, Twelve Years of Hospitality Administration Experienced in Office Equipment Operation and Maintenance (Postmark Device, Alarm/Combination Systems, Basic Lightning/Electrical Systems, Fax/Copier/Printer/Scanner/Telephone-Switchboard, and Multi-function/Wireless Devices) Effective and Articulate Public Speaking and Private Communication Skills within Diverse Age, Cultural, Economic, Social, Academic and Professional Populations Efficiently Adept Multiple Task Management in High Pressure Situations Well-Versed in Google Apps/Microsoft Office/Lotus/Quickbooks, Social Platform Digitization, and Live NetworkingProfessional Memberships
Transportation Worker Identification Credential- (TWIC) to permit clearance to waterways and portsNational Association of Catering Executives (NACE) Affiliated Guest- delivered verbal and written active contributions toward group engagements and sponsorships
International Association of Professional Women (IAPW) Member- Induction 2012Covington s Who s Who of Professional People Member- Induction 2012National Association of Professional Women (NAPW) Member- Woman of The Year Candidate for 2013Professional ExperienceFed-Ex Ground: Middletown, PA; Lewisberry, PA; Phoenix, AZ: April 2019 to PresentPackage Handler/Operations Admin II Develop and explore growth opportunities under The Purple Promise (to make each Fedex Experience outstanding) Working on highly involved team projects Fully engage and cooperate with progressive operations throughout Quality Assurance areas before, during, and after sorts Utilize safe movements while manually shifting workload throughout self-paced daily responsibilities Strengthen team-cohesion with daily task relations amongst team-members Prepare working areas to improve upon learning new information such as data-entry, file updating, or space management Apply information reflexive of new training preparations Dedicate compassionate and thorough effort to each customer, immediate team-member, and colleague with the seriousness, concern, and quality that I utilize to protect my own life in our OSHA compliant workspaceFUTURE LEGACY, LLC: York, PA; May 2016 to February 2020Executive Administrator of Human Affairs/ContractorDM Bowman: Williamsport, MD; December 2014 to January 2016Team (Over-the-Road) Driver Held Air Brakes, Combination Vehicles, Doubles/Triples, Tankers, and Hazardous Materials Endorsements Pre-inspected, en-route inspected, and post-inspected over 50 independent components of tractor, connective mechanisms from tractor to trailer upon connection, detachment, or travel Uploaded user and trip details into connected Qualcomm device for Federal Motor Carrier Safety Regulation compliance and company record for every arrival, stop, inspection task, compliance requirement, and departure Ensured safety, security, and regulatory compliance of each load before,during, and after travel Delivered verified and endorsed manifest documentation to shipper, consignee, and company upon load departure and arrival in Tractor-Trailer Uploaded all certified documentation into company database upon completion weekly driving tasksUPS Vero Road: Baltimore, MD; October 2014 to December 2014Package Handler Gather, clean, and prepare empty parcel containers for parcel organization
Load empty parcel containers onto sorting components to receive incoming parcels from sorting conveyor
Identify categorical inconsistencies, redirect improperly sorted parcels, and handle hazardous materials according to national regulations
Label, seal, and direct full parcel containers to appropriate shipping departments
Aid all co-workers within working line in heavy conveyor input situations and to increase quality outputWaitstaffing Unlimited: Pikesville, MD; December 2007 to August 2014Banquet Server Ensure food and beverage quality and appearance before entering floor or directing team to serve Polish all hardware, finishes, and utensils for service or ensure polished and secure pieces for service Greet and acknowledge all guests, attend to and satisfy all guest needs before, during, and after food service Provide attentive and sanitary service executionOperations Officer Serve as an ambassador for the company at Industry Conferences, Community Meetings, and Charity Events-Correspond to all new and existing contracts as relevant to combined service efforts or client satisfaction
Share goals with associated peers and acquire, maintain, or refer business accordinglyLA Fitness International: Catonsville, MD; June 2013 to August 2013Fitness Sales Counselor Research local marketplace traffic activity to designate weekly canvassing areas for marketing team and provide soliciting notification to complex owners, distributors, and operators Format and personalize marketing specific language, material, and literature for prospective or existing members and affiliates Invite interested individuals to gym, confirm appointment with guest, then log activity into company-wide accessible database Perform fitness evaluation and goal assessments for scheduled guests, guide guests on tour of facilities and equipment, then describe member package details or provide extended tour options for undecided guests Research company database to secure most comprehensive and valuable membership package specific to new member needs
Process, document, and detail all transactions into database for new or existing member Greet all guests and members around gym wherever possible via entry interactions, gym supervision, and phone operationsFour Seasons Hotel Baltimore: Baltimore, MD; November 2011 to February 2013
Concierge Process guest requests by delegating tasks to appropriate departments, ensuring completion of tasks, and providing verbal, written, electronic, or physical follow-up with guest Correspond with guest before, during, or after arrival/departure process to confirm desired stay arrangements Anticipate guest needs for effective communication with guests to arrange vendor accommodations, arrangements, or gifts Research and update reference guides with community event, local affiliate, or delivery service information for internal use Purchase, ship, receive, and confirm guest parcels and other mailings/deliveries to guests specifications and legal standard Manage supply and cash float account inventory for front office, inform or direct appropriate departments to replenish stockHilton Garden Inn and Homewood Suites Harbor East: Baltimore, MD; May 2011 to October 2011Front Desk Agent Prepare all agent documentation for fluid arrival, departure, and other daily guest request management processes Provide all materials necessary for expeditious guest arrival, stocked for each shift, address/satisfy guest needs while offering efficient guest check-in, and ensure any awaiting guest are warmly acknowledged upon entering lobby Research hotel activity levels to assign accommodations or personalize stay components for incoming guests Engage guests to identify preferences, requests, or concerns in order to communicate expediently across departmentsDepartment of Civility Education and Student Conduct: Towson, Maryland; September 2009 to March 2011Civility Peer Educator
Conduct civility education seminars to students in violation of school code of conduct
Answer questions and address concerns posed by students in regards to their individual training courses
Relay information and ideas posed from students to department superiors
Mediate student conflicts and create effective dialogue between the students and their respective peers
Housing and Residence Life: Towson, MD; September 2010 to February 2011Community Center Assistant
Uploaded guest identification information into resident database Monitored student traffic entering and exiting residence hall for security clearance Notified security officials for student violations and security breaches
Stored faculty and student items for distribution; processed community center item loan requests for studentsRetirement Asset Protection Corporation: Pikesville, MD; August 2009 to December 2009
Administrative Assistant to the CEO
Organize office space to detailed regulatory standard Receive and type memorandums from CEO
Provide clients with pertinent information regarding personal investments; redact client reports and paperwork
Call and confirm client meetings and seminar reservations
Aflac Insurance: Baltimore, MD; February 2009 to October 2009
Corporate Recruiter, Intern Warm-call over 50 candidates per day for various company career opportunities Schedule and submit between 30 and 40 interview confirmations for eligible candidates per monthOffice Assistant Verified accuracy in wellness claims and standard claim forms in addition to completing and processing claims based on policyholder profile and agent/company information Filed new and existing policyholder claims, medical records, and all other pertinent customer information Verified customer information (policy questions, account anomalies, benefit inquiries, etc) with headquarters
Ensured fluid operation of office tasks and office/agent relations
VolunteerismMaryland Science Center Inner Harbor: Baltimore, MD; December 2012 to July 2013Voluntary Observatory Liaison to the Astronomer Provided verbal and written Center information for prospective visits or independent investigation
Led Observatory guests from Center s lobby to rooftop Observatory, engage guests in active group discussions Informed guests about Constellation, Satellite, or Near-Earth activity patterns as visible in sky through Observatory telescope Supplemented Astronomer engagement with patron by facilitating questions while assisting observational demonstrationsTowson University Students.Achieving.Goals.Through.Education: Towson, MD; Fall 2009 to Spring 2011Peer Mentor Provided direct support to incoming freshman in order to fortify in their academic success and encourage civic engagement
EducationAction Personal Training Certification; Certified in Personal Training March 2016; National (USA)National Commission for Certifying Agencies Accredited ProgramAthletic Certification & Training Commission Course and ExaminationAll-State Career; Graduated, December 4, 2015; Advanced Tractor-Trailer Driving Baltimore, MDCommercial Driver s Licence Class-A, with Doubles/Triples and Hazardous Materials/Tank Vehicles Endorsements
Towson University; 57 Transferrable Credits; Psychology Towson, MD
August 2008-2011Penn State University York; 3 Credits Philosophy York, PA
June 2018 to Fall 2018
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