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Click here or scroll down to respond to this candidate Candidate's Name
Dynamics Street Address Solution Architect | CRM Solution Architect | Dynamics Developer
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Chicago, Illinois Street Address
PROFILE
Experienced Dynamics 365 CRM Developer with a strong background in CRM integration, customizations,
and process automation. Skilled in leveraging Dynamics 365 Sales, Customer Service, and Marketing modules
to optimize customer engagement and streamline business operations. Proficient in developing Power Apps
(Canvas and Model-Driven), automating workflows with Power Automate, and enhancing CRM analytics with
Power BI. Expertise in integrating external systems using Dynamics 365 Web API, Azure Logic Apps, and
custom connectors. Proven track record in data migration from legacy systems to Dynamics 365 CRM,
ensuring data integrity and seamless transitions. Adept at implementing AI-driven chatbots using Power
Virtual Agents and optimizing security compliance with GDPR and HIPAA standards. Committed to
delivering scalable, high-quality CRM solutions that drive business success.
SKILLS
BC Nav, Premise/Cloud Full ERP/MRP, AccountingySQL, Business , Data migration Software Development,
Visual Studio Code, Dynamics 365 Web API
Databases SQL, MySQL, Business Central, Commerce,
Dynamics 365 Core Technologies, Supply Chain Management
CRM integration, Power Apps, Power Automate, Project Operations
Finance and Operations, Power BI, Power Virtual Agents
Process Optimizations, GDPR, HIPAA, Azure Logic App, Custom connectors
Support and Training, SQL Server Integration Services (SSIS)
PROFESSIONAL EXPERIENCE
Senior Dynamics 365 Software Engineer 01/2021 08/2024
Pfizer
Executed integrations of Dynamics 365 Finance, Operations, and Business Central
with external applications through RESTful APIs, web services, and connectors.
Tailored Dynamics 365 modules such as Sales, Customer Service, and Finance to
align with specific business needs.
Developed custom entities, forms, and views to enhance business process support.
Programmed business logic in JavaScript, TypeScript, and C# for both client side
and server-side applications. Designed and implemented Power Apps Portals
(formerly Dynamics 365 Portals) for various user groups, enhancing the user
interface with Liquid templates, JavaScript, and CSS.
Built custom web templates and entity forms for effective data management
within portals.
Leveraged Azure Logic Apps and Azure Functions for robust serverless
integrations.
Managed comprehensive data migration projects from legacy systems to
Dynamics 365, ensuring high data quality and consistency through meticulous
planning and execution.
Senior Dynamics 365 Solutions Architect 05/2015 12/2020
Cameo Stars
Led successful implementations and customizations of Dynamics 365 Finance,
Operations, and Business Central, improving process efficiency and accuracy.
Developed detailed Power BI reports and dashboards, delivering key insights for
strategic decision-making.
Enhanced Dynamics 365 Finance and Operations with custom X++ solutions,
extending functionality beyond standard capabilities.
Optimized financial operations, resulting in cost reductions and greater
operational efficiency.
Tailored Dynamics 365 Business Central to meet unique business needs and
integrated it with external applications.
Provided technical guidance and best practices for Dynamics 365 customizations
and integrations to internal teams.
Developed advanced reporting and analytics within Dynamics 365 to support data-
driven decision-making.
Continuously updated and refined Dynamics 365 solutions to adapt to changing
business requirements and technological advancements.
Dynamics 365 Developer 08/2011 04/2015
Night Owl Interactive
Developed dynamic business applications using Power Apps, including both
Canvas and Model-Driven Apps.
Streamlined workflows and automations with Power Automate, improving
business efficiency.
Integrated AI-driven chatbots and virtual assistants using Power Virtual Agents.
Designed and implemented Power BI solutions, seamlessly integrating them with
Dynamics 365 and other data sources for enhanced analytics.
Led data migration projects from legacy CRM and ERP systems to Dynamics 365,
ensuring data integrity and a smooth transition.
Integrated IoT sensors with Dynamics 365 for real-time monitoring and proactive
maintenance alerts, reducing downtime and boosting operational efficiency.
EDUCATION
Bachelors of Computer Science 2011
Virginia Commonwealth Univeristy
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