| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Kansas City, MOEMAIL AVAILABLEPHONE NUMBER AVAILABLEMy goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation. Authorized to work in the US for any employerWork ExperienceClaims AdjusterGEICO - Lenexa, KSJanuary 2022 to PresentInvestigated different motor vehicle losses, obtained corresponding police reports to prepare claim reimbursements, and discussed damage settlements with customers. Handled a variety of losses and risks using a service-oriented approach. Followed the standards set forth by the industry for best practices, resulting in good cost management, fair claim decisions, and customer satisfaction. Conducted research for loss valuation and worked closely with agents and vendors to prepare structural damage estimates. Applied detailed policy coverage specifically about limits and denials and referred the customers to their agent to raise possible limits. Evaluated client information related to police reports, video footage, and previous insurance claim to apprehend the damage more closely.CSR - Customer Service RepresentativeGEHA - Kansas City, MOJune 2020 to December 2021manages dental insurance company inquiries, resolves service problems, documents customer requests, and finalizes policy adjustments. Offers technical support to users by responding to questions and concerns. Troubleshoots common issues and directs clients towards appropriate department if further assistance is needed.Consumer Service RepresentativeDST - Kansas City, MOJanuary 2018 to May 2020Handle line of credits and credit card accounts, also stock and bonds accounts. Process payments, provide available balances on account, take applications for credit cards and provide exceptional Customer service.EducationMingo Puxico Technical High School - Puxico, MOFebruary 2011 to July 2012Skills Computer Networking Productive CONFIDENT (10+ years) Customer Service (8 years) Customer Care (3 years) Dependable Self-motivated Order Entry Patience Cashiering Phone Etiquette Adaptable Windows (2 years) Computer Skills Computer Operation Office Management Typing PATIENCE (10+ years) Customer Support Data Entry Call Center (5 years) Confident Help desk (1 year) Microsoft Outlook Office Administration TEAM PLAYER (5 years) Resolves conflicts CSR (5 years) Network Support Technical Support Clerical Experience Administrative Experience ServiceNow (2 years) Medical Office Experience Dynamic Team Player Cash register Hospital experience Help desk Banking Clerical experience Typing Automotive service Service writing Communication skills Customer service Bookkeeping IT support Retail sales Salesforce MarketingCertifications and LicensesFirst Aid CertificationCPR CertificationProperty & Casualty License |
