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Address: 3849 N Cherry Ln, Apt 202, Kansas City, MO 64116Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEObjectiveHighly motivated and customer-focused individual with experience in team leadership and training roles in the retail and food service industries. CPR certified and adept at thriving in fast-paced environments. Seeking a position where I can leverage my leadership, training, and communication skills to contribute to organizational successProfessional ExperienceAmazon*Amazon Associate* 07/2024- PresentProcessed customer orders efficiently and accurately, ensuring high levels of customer satisfaction.Assisted in inventory management and stock replenishment to maintain optimal product availability.Collaborated with team members to streamline operations and improve workflow efficiency.Provided excellent customer service by addressing inquiries and resolving issues promptly.Walmart  [KCMO]*Lead* 12/2023 -08/2024- Supervise daily operations, ensuring all departments meet sales goals and support lofty standards of customer service.- Train and mentor new employees on company policies and procedures, improving overall team performance.- Manage inventory, stock shelves, and ensure product availability for customers.- Address customer inquiries, complaints, and requests to maintain a positive shopping experience.McDonalds  [KCMO]*Crew Trainer* 05/2021-12/2023- Train new crew members on kitchen operations, customer service, and food safety standards.- Manage shift responsibilities to ensure efficiency and adherence to company protocols.- Provide excellent customer service in a fast-paced environment, contributing to team success.- Assist in food preparation and order fulfillment during peak hours, maintaining high service standards.Certifications- CPR Certified 12/2024Skills- Army national guard- Team leadership and training- Customer service excellence- Inventory management- Effective communication and interpersonal skills- Time management and multitasking- Conflict resolutionEducationSecond Year Pre-Med, Avila UniversityGED 06/2024 Oak Park High SchoolReferencesAvailable upon request.!