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Candidate's Name  EMAIL AVAILABLE LINKEDIN LINK AVAILABLEStreet Address  (H) PHONE NUMBER AVAILABLE (C) PHONE NUMBER AVAILABLEAREA VICE PRESIDENTSales/Budget Control/ Developing Integrated Security Programs / P & L / Growth Strategies / Process Improvement / Change Management / QSR/ Marketing/ Multi-Unit Management / Franchising / Turnarounds/ Training / Leadership Development / Compliance / HR/ Creating and Negotiating Contracts and Pricing/Operations Management/Security ManagementExperienced Fortune 500 multi-unit operations, security and sales professional with proven success in process improvement, leadership development and profit growth in highly competitive industries, Directed all aspects of multi-site operations. Designed and implemented complete training programs and strategies for enterprise-wide growth initiatives. Successfully managed change to achieve corporate goals. Oversaw multi-million dollar P&L allocation. Designed operational business and marketing plans.Recently achieved 6 straight years of bottom line year over year growth and profits which lead to a consistency bonus for 6 straight years.Achieved Terminix Award of Excellence for Outstanding performance 2009-2010Turned around 5-store Kentucky Fried Chicken division over two-year period, increasing sales $900K.Overhauled corporate manager training process, reducing training time 38%.Built corporate-franchisee relations, dramatically improving cooperation and operational continuity.Revamped operating policy for Checkers Drive-In Restaurant, Inc., increasing regional sales 18%.Key skills: Directing field operations. Building and Maintaining client relationships. Evaluating organizational structures and conducting cost analyses. Managing inventory costs and labor. Launching new products to market. Creating cross-training and team-building programs. Improving customer awareness initiatives, increasing satisfaction.Highlighted AccomplishmentsConsistent Profitability and Growth Securitas Security Services USA Inc.- Achieved 6 straight years of bottom line year over year growth and profits which lead to a performance consistency bonus for the time period. Within the last two years, transitioned over 50% of my clients to technology enhancements for their sites while achieving over 90% client retention.Achieved Terminix Awards of Excellence for 2009-2010 performance. Achieved Presidents Club status by 30% increase over prior year in sales. 16% increase in operating profit vs prior year. Exceeded customer retention goals for both Pest Control and Termite accounts. Ensured that turnover rate was on target or better through proper retention, recognition and training.Turned around 5-store Kentucky Fried Chicken (KFC) division over two-year period, increasing sales $900K. Regional area was operating below corporate goals and needed to improve performance. Analyzed all aspects of each individual location. Established customized training initiatives, increasing regional sales from $5.6M to $6.5M.Overhauled corporate manager training process, reducing training time 38%. KFC was experiencing high demand for new store managers due to increased growth and needed to reduce standard eight-week training model. Created and instituted centralized group training program. Developed complete curriculum and delivery schedule focused on operations, sales generation, budget control, management and employee relations. Reduced to five weeks.Built corporate-franchisee relations, dramatically improving cooperation and operational continuity. Relationships between KFC corporate and franchisees were suffering, leading to decreased profit margin and customer satisfaction. Led reconciliation initiative, working to understand and effectively communicate needs of both levels of organization. Strengthened relationships with 15 franchisees, representing 90 stores. Served as mediator, facilitating mutual understanding. Immediately increased effective communications, enhancing overall operational performance.Revamped operating policy for Checkers Drive-In Restaurant, increasing regional sales 18%. Checkers Regional territory was performing poorly. Analyzed operating processes and instituted performance programs and incentive awards. Created back-to-basics training program to reacquaint store managers with baseline performance standards and measurement procedures. Increased customer satisfaction, profitability and employee morale in less than 12-months.Candidate's Name  EMAIL AVAILABLE LINKEDIN LINK AVAILABLE12705 Rain Forest Street, Tampa, FL 33617 (H) PHONE NUMBER AVAILABLE (C) PHONE NUMBER AVAILABLECareer SummaryDistrict Manager- Securitas Security Services USA, Inc. 2011-2024 Directed and maintained over 30 client relationships while managing over 200 employees. Ensured that year over year revenue increases were met while meeting key performance indicators for staff training, retention, collections, overtime and profits. Maintained a portfolio and P&L responsibility for over 6.5 million in revenue, Ensured Human Resources compliance through proper record keeping, on boarding and training of all employees.Branch Manager-Terminix International 2008-2011 Directed and led overall operations of sales, service and collections center. Ensured that sales, revenue, and budgeted profit numbers were met by maintaining budgeted staffing numbers for sales and service. Ensured Human Resources compliance through proper record keeping, on boarding and training of all employees.District Manager-Checkers Drive-In Restaurants Inc, 2006-2008 Directed overall operations of six corporate locations. Created annual operating plans, generated sales, and led regional marketing efforts. Delivered management training and developed 24 store managers. Managed $4.5M P&L. Implemented HR policy.YUM Brands, Inc., $9B quick-service restaurant organization.Area Coach, 2003-2006. Led operations for five regional KFC corporate locations with staff of 25. Managed $6.5M P&L. Directed operating plans, sales generation, and regional marketing campaigns. Designed and delivered employee training programs insuring employees were 100% in compliance with HR policy.Operations and Recognition Specialist (KFC), 2002-2003. Trained and developed management staff. Implemented quality control processes. Conducted operational evaluations for 160 corporate and franchise quick-service restaurants. Developed operational business plans and increased operational performance.Field Training Instructor (KFC Corporate Trainer), 1996-2002. Instituted new product marketing strategies. Established and delivered brand-specific management training programs. Developed 25 managers, increasing enterprise-wide sales and profitability. Led team of eight Area Coaches, opening 10 stores in three years. Overhauled new manager training schedule, reducing time in training from eight to five weeks, improving efficiency.EDUCATIONMBA, Tennessee Technological University. BS, Public Recreation, University of Florida.