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Click here or scroll down to respond to this candidateCandidate's Name
Current Location: Tampa, FLAvailable for Onsite workEducation:High School: Hillsborough High, College: AA Hillsborough community college, University south Florida, FLBS, Northwood UniversityWork Experience:Lincare: April 2020 - Dec 2023Customer Service RepresentativeHandle incoming and outgoing calls to order equipment for cpap machine.Also, I transferred to the authorization department which included the following:The duty was to research patent files for information to authorize patents for benefit and usage from there MD.If there is not an appointment, then I call the MD or patent for an appointment to the MD.Hornet Staffing: Jan 2020 April 2020Assignment to LincareCustomer Service RepresentativeHandle incoming and outgoing calls to order equipment for cpap machine.Also, I transferred to the authorization department which included the following:Duties was to research patent file for information to authorize patent for benefit and usage from there MD.If there is not an appointment, then I call the MD or patent for an appointment to the MD.Handle calls troubleshooting and resolving issues for patents that have issuesHandle outgoing and incoming calls to MDs and Nurses to provide test results.Select staffing:Assignment to Access2Care May 2019 Nov 2019Customer Service Representative:Handle incoming and outgoing calls to arrange transportation for patients, also MD office, therapy, and other medical services.FIS global: May 2015 May 2019Customer ServiceHandle incoming calls and outgoing calls for Casino balance increases and balance amounts.Also, Handle calls of personal checks declines or other issues.Plus, payroll declines through Certegy.HiregyAssign to: PSCU Dec 2014 - 2015Customer ServiceHandles call from customer for credit card information such as balances, transactions, trans- actions, increases and all other questions regarding the customer Casino accounts.Aerotek:Assign to: Care CentrixAuthorization AgentVerify insurance in the system, Check the authorization on file, call insurance to verify the number of visits for OT/PT have.Call MD to see if Patient have used any visits. Approve the PT/OT visits or send them to the utilization department for further review.Jovanni Inc. March 2013 Sept 2013Inside SalesHandle calls on auto dialer for customer to change electric bill to a lower rate also explain how the reduction in the bill works.Handle 60 calls per day.American Choice Energy: April 2012 - 2013Inside Sales:Handle calls on auto dialer for customer to change electric bill to a lower rate also explain how the reduction in the bill works.Handle 60 90 call per day.Medco Health solution July 2005 June 2009Customer serviceHandle call from customers regarding mail orders for RX, resolve issues for RX alsoProvide information on deliveries, and verify patent insurance, processed payments take payments.Handle all administrative Duties, scheduling staff, Menus, enrollment, activities, Payroll, And any other duties.Review and reprocess claims, provide claims information Benefit information, verify insurance. |
