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PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address Lake Diann RDZimmerman, MN Street Address
Career Profile:15 years of experience in Telecommunications5 years supervisor/manager experience10 years field experienceU.S Air Force VetPROFESSIONAL EXPERIENCE:September 2019- June 2022Midstates Reclammtion & TruckingOperator CDL A licence with tanker endorsement. Soil Stabilization. Constuction road work on trains. Maintaining Equipment. Efficient on Steel Dum, Rubber Tire, Pad foot, Haul Truck and water truck. Training at 49ers Training Facility: Skid Steer ( green in grading), Loader, and Excavator.November 2013 September 2019Cox Communications Wichita, KSUNIVERSAL HOME TECH, HOME LIFE, CB HFC 1:.Drives company vehicle between office, warehouse, and work sites.Plans daily routes, equipment, supplies and stock vehicleCoordinating with provisioning to verify /finalize customers acceptance of serviceConfiguring edge mark, switches, sip. pri, adtran, and /or DWDM equipment that carries video, data, and telephony trafficRun daily routes for installs, trouble calls, SROs and MDU projectsJuly 2010 November 2013Mill-Tel Inc. Wichita, KSCOMMERCIAL TECHNICIAN:Training CB technicians in Omaha, Nebraska, and WichitaTraining commercial technicians for the Time Warner system in Kansas City, MissouriCompleting CSPP work orders, as well as custom wall fishing and trouble shootingBidding and installing custom work for customers such as: surround sound, television mounting, CAT-5E lines, HDMI wiring installs, PBX installs, wiring satellites, IP and VOIP networking, wiring for alarm systems, installing camera and DVR systems and installing door locking mechanismsResponsible for a company vehicle, company gas card, company credit card, closing of daily routes, and complete daily billingFebruary 2009 July 2010Mill-Tel Inc. Springdale, ARFIELD SUPERVISOR:Implementation Plans, Install Instructions, and Studies for all of the solutions (to include all that are needed to a WAN an Windows NT, 2000, XP, Vista or 2003 platforms)Maintain Blackberry Server and Desktop application and updates to be compatible with new hardware devices and platformsUsed McAfee policy Console to maintain Antivirus updates and definitionsOrdering of equipment and materials on a weekly basisVisualize future impacts and needsPersonnel Policies and ProceduresEmployee Training and DevelopmentA great deal of paperwork: billing, job applications (including hiring new technicians), starting a personnel file, providing / explaining an employee manual, salary and tax formsQC checks and repairsJuly 2007 - February 2009KCS Communications Lorton, VAOPERATIONS MANAGER:Oversee activities directly related to providing servicesManage staff, preparing work schedules, and assigning specific dutiesEstablish and implement departmental policies, goals, objectives, and proceduresDetermine staffing requirements, interview, hire and train new employees, and oversee those personnel processesPlan and direct activities; such as coordinating with other department heads as requiredPlay a significant role in long term planning, including an initiative geared towards operational excellenceInvoicing to funding sources, including calculations of completed units of servicesDisbursement of checks to techniciansRegular meetings with Executive Directors regarding fiscal planningSupervise and coach office manager on a weekly basisJuly 2006 - July 2007Mill-Tel Inc. Springdale, ARFIELD SUPERVISOR:Implementation Plans, Install Instructions, and Studies for all of the solutions (to include all that are needed to a WAN an Windows NT, 2000, XP, Vista or 2003 platforms)Used McAfee policy Console to maintain Antivirus updates and definitionsOrdering of equipment and materials on a weekly basisPersonnel Policies and ProceduresEmployee Training and DevelopmentFebruary 2004 - July 2006Mill-Tel Inc. Wichita, KSFIELD TECHNICIAN:Perform TV, Internet, and Phone installation to commercial and residential customersOutlet installationService ChangesTrouble shoot phone equipmentProvide customer education on operation of equipment and servicesEDUCATION:High School Diploma: Smokey Hill High School - 1995U.S. Air Force: Wichita, KS. - 1996 - 1999 Honorable DischargeLICENSE:Class A CDLMaster Alarm CertCOMPUTING SKILLS:Operating Systems:Edge Health,Path Trax, Mac Trax, Coral, ICOMS, ETA, Penguin Data, Next, Windows NT, XP, 2000, and 2003Hardware Systems: HP/Compaq servers, Dell/HP/Compaq CPUs, DVDRWs, and CDRWs, Scanners and Printers (Dell, HP, Tektronics, Lexmark, and Digital) Iomega, Logitech, SMC, 3COM, Broadcom, Allied, and TransitionSoftware Application Skills: SMS, EA, Security Explorer, Key Server, Server Manager, DOS, Bindview, AD, MMC, WINS, DNS, DHCP, Altiris, DFS, Remote Desktop, Microsoft Office Suites, Exchange 5.5 and 2000, Windows NT and 2000, and Citrix |