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CHRISTENE NATION-JUMPP, MBASlate Hill, NY PHONE NUMBER AVAILABLE EMAIL AVAILABLEDiversity, Equity, And Inclusion Director Labor Relations Specialist Senior HR ManagerConflict Resolution Facilitation Labor Contract Negotiation and InterpretationHR Documentation Creation Workplace Conflict Resolution Grievance Hearings FacilitatorEnhanced Performance Metrics Promoted 4X Street Address % Career Spent in Non-Profit Dual CitizenWORK EXPERIENCEArchCare; New York, NY Feb 2023 - presentAssistant VP of Labor and Employee RelationsDemonstrated expertise in interpreting and implementing labor contracts, ensuring adherence to laws while fostering harmonious employee relationships.Conducted efficient exit interviews, obtaining crucial feedback for organizational improvement through engaging questions and attentive listening.Served as a trusted HR advisor, expertly guiding professionals in managing grievances, resolving conflicts, and navigating labor relations.Utilized data-centric methodologies to analyze employee performance metrics and turnover rates, facilitating informed HR decision-making.Crafted proposals and rules to facilitate collective bargaining, forging equitable agreements between the organization and labor unions.Formulated a comprehensive labor relations approach aligned with organizational objectives, boosted employee involvement & productivity.Disseminated HR policies, promoting employee awareness and comprehension.ArchCare; New York, NY Feb 2011 - Jan 2023Senior Director of Human ResourcesStandardized HR policies, procedures, and best practices for compliance with employment laws and regulations; crafted employee handbooks and essential HR documentation.Structured comprehensive compensation programs, including salary structures, bonus plans, benefits packages; ensured adherence to legal requirements and standards.Managed daily operations, overseeing disciplinary processes, grievance hearings, mediation, arbitration, and maintaining a professional, productive workplace.Fortified compliance with employment laws by staying updated on labor law changes, reviewing new policies, and researching potential amendments.Streamlined recruitment process with hiring managers, ensuring fairness and effectiveness by analyzing and improving candidate journey steps.Mentored the HR team with guidance, support, and professional development, collaborating across departments to align strategies with goals.Prototyped HR strategies for organizational goals, including workforce planning, talent management, succession planning, and development.Identified training needs via data analysis, assessing employee strengths and weaknesses, and targeting areas for efficiency improvement.Analyzed HR data meticulously, focusing on performance, satisfaction, and retention to identify trends and patterns.Fostered positive employee relations by resolving issues, listening to concerns, and promoting open communication.ArchCare; New York, NY Jan 2007 - Feb 2011Assistant Director of RecruitmentAmplified the organization's brand with innovative marketing, engaging content, and digital platforms for increased visibility and appeal.Delivered concise weekly reports on recruitment and retention statistics to VP of HR, Executive Directors, and Senior Management.Partnered with hiring managers, I discussed staffing needs, tailoring the recruitment process for each team.Cultivated academic relationships, boosting candidate sourcing and diversifying tale.Executed projects like applicant tracking system setup and employee aptitude testing.Mentored team members in recruitment, guiding identification of potential candidates.Orchestrated open houses, attended job fairs, and led recruitment/retention efforts.Monitored recruitment metrics, assessing effectiveness and pinpointing improvements.Stayed current on industry trends; refined strategies to attract exceptional talent.Ensured compliance with recruitment laws/regulations and maintained documentation.Conducted new hire orientation programs for seamless onboarding experience.Streamlined recruitment, aligning with organizational goals.Prior Experience: Village Care of New York, Human Resources ManagerEDUCATIONLong Island University Master of Business AdministrationTECHNOLOGIESMicrosoft Outlook, Microsoft SharePoint, Microsoft Teams, Adobe Acrobat, Workday, Oracle, ADP, PeopleSoft, Microsoft Access, Zoom Video Webinars, Skype for Business, Google WorkspaceREFERENCESAvailable upon request