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EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYDetail-oriented and results-focused professional with extensive experience as a Data Analyst, Business Analyst, and overseeing data centered technical projects. Adept at utilizing a diverse set of software and development tools, including T-SQL, MS SQL Server, and various reporting and project management tools. Proven track record of successfully managing complex projects and transforming data into actionable insights. Excel in bridging the gap between technical solutions and business needs. Committed to quality, user support, and customer service, providing value in both technical and business environments. AREAS OF EXPERTISEData Analysis Business Analysis Project Management ERP and Software Implementations System Enhancements Data Integration and Migration Quality Assurance Report Creation and Management Agile and Waterfall Methodologies SharePoint and MS CRM Implementations Process Engineering Technical Training and User Support Budget Management Advanced MS Excel HTML T-SQL Microsoft SQL Server Management Studio - MSSMS 2008 -2019 SQL Reporting Services - SSRS User Acceptance and Regression Testing Crystal Reports SAP Visio and Lucid Charts Trello and SmartSheet WORK EXPERIENCEAMERICAN BOARD OF EMERGENCY MEDICINE EAST LANSING, MI Senior Data Analyst March 2015 September 2023Evaluation and Certification BodyManaged data processes transforming data into actionable insights. Ensured data quality, developed complex reports, and led technical data projects on time and within budget. Technical Skills:Proficient in SQL, MSSMS, Visual Studio, and SSRS report development.Advanced Excel experience to include complex functions, pivot tables, conditional data triggers and data graphics.Configured and maintained user access and security of internal staff and external consultants for various data tools and disparate databases.Reporting with geospatial data.Database schema illustrations with various diagramming tools.Capturing requirements for user stories, use cases, test cases, and process documentation.Knowledge of Power BI, DAX, and User Experience based web navigation practices. Data Process Management:Developed and managed data-related processes supporting system development and maintenance.Collaborated with organization stakeholders, technical staff, and technical consultants to provide data used for decision- making and to support strategic planning, innovation, and growth.Developed and maintained organizational reports, transforming data into insights to for process areas and business leaders.Extracted data from various sources. Transformed data by ensuring quality, accuracy, and proper formatting. Mapped and loaded data into target systems.Leadership:Designed and instructed user training programs and data analysis practices aligned with data governance policies.Documented organizational data and software processes.Created instructional documentation, conducted training sessions, and provided support for various business tools to include Access, Excel, Word, PowerPoint, database schema and process diagramming tools, communications and customer services software, and external source data management tools.Oversaw the training, data quality, and SQL code from the work of business analysts, junior data creators, data software and report users, and technical temporary staff.Project Management:Managed data-focused technical work and projects working with internal business analysts and external developers to deliver enhanced software functionality and user experiences providing users with access to accurate, meaningful, just-in- time data.Working knowledge of SharePoint, Trello, Smartsheet, MS Dev Ops, Jira software development and project management tools.Supported technology and project budgets ranging from $50,000 to $250,000. Achievements:Led the data analysis efforts for a $7 million ERP implementation, collaborating with technical consultants and internal teams to define requirements, optimize process workflows, and create new data models.Reverse-engineered organizational data processes from MS Access and Excel to standardized self-service reporting using SSRS. Created over six hundred reports in SSRS to support organization data needs.Awarded the PACE Excellence Award for website redesign in 2019. MICHIGAN ASSOCIATION OF SCHOOL BOARDS LANSING, MI Database Specialist September 2005 March 2015State School Board AssociationManaged technical projects, including user needs analysis, defining requirements, conducting user acceptance testing, and leading user training, while overseeing Request for Proposal processes for software applications.Led cross-functional teams during IT implementations, acting as a liaison between system users and developers, managing organization-wide systems, user security, and data integrations, and overseeing reporting and data integrity processes.Demonstrated expertise in iMIS Add-Ons, took responsibility for a $40,000+ technology budget, and managed project budgets ranging from $5,000 to $100,000.Awarded PACE Pinnacle Award (website and membership engagement and outreach program) - 2016, Communicator Awards, Silver (website) - 2015, MarCom Award (website) - 2015, MSAE Diamond Award (website) 2015. WEYCO, INC. OKEMOS, MIExecutive and Department Secretary/ PPO Analyst / Auditor and Trainer June 2000 August 2005 Third Party Administrator of Medical Claims and NetworksLed a two-year effort alongside Compuware (Lochbridge) to analyze, redefine, and document departmental business processes.Developed and maintained a file tracking system in MS Access and contributed to database construction, user interfaces, and user acceptance testing for the company website.Managed data preparation for system uploads, gathered user requirements for Oracle database upgrades, and conducted analysis to prepare reports, while implementing time management measures to monitor staff productivity. EDUCATION MICROSOFT CERTIFICATIONSBachelor of Science in Analytics 2021 - PresentPurdue University Global OnlineAzure Fundamentals and Power BI Data Analyst Associate Anticipated Completion: 2024Database Specialist Certificate 2002 2012Lansing Community College Lansing, MI MTA Database Fundamentals PHONE NUMBER AVAILABLE December 2018 |