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Click here or scroll down to respond to this candidateCandidate's Name
Syracuse, New York 13210 PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Recently completed an intensive IT program focused on developing skills in technical support to obtain the Google IT Support Professional cer cate. 10+ years in Informa on Technology Specialist and Call Center have led to developed skills in Call-Center, IT Support Agent, Administra ve Assistant, Customer Service, Medical Assistant. RELEVANT SKILLS Technical Support & Troubleshoo ng Ticke ng System Network Protocols Opera ng Systems Installa on Directory ServicesSo ware Installa on & Congura on Customer Service Sales Associate - Medical Assistant - Microso Suite and Windows 11EDUCATIONMerit America Virtual 02/2023Google IT Support Professional Cer cate Skill development includes troubleshoo ng, customer support, networking, opera ng systems, systems administra on, and security all the fundamentals of IT support that are cri cal for success in the workplace; comparable to the latest CompTIA A+ cer ca onAddi onal Skill Development Completed hands-on coursework covering Microso 365, Windows 10, Spiceworks cke ng system, and fundamental cloud conceptsColorado Technical University Colorado, Springs 04/2017 Criminal Jus ce of Science and Business Administra on PROFESSIONAL EXPERIENCEJob Title Freedomcare, Syracuse, New York 06/2022 - Present Catered to pa ents needs Helped them maintain their independence. Made sure of pa ents safetyJob Title Stang Solu ons (Wipro), Syracuse, New York 05/2020 - 10/2021 Inbound and Outbound Caller IT Specialist Troubleshoot Machinery Put in and Canceled ordersJob Title United States Parcel, East Syracuse, New York 10/2021 - Present Labeler Preloader Machine OperatorJob Title Intern, Empower Credit Union, Syracuse, New York 08/2010- 09/2010 Call-Center Data Entry Filed and destroyed documents electronically |
