| Candidate Information | | Title | Customer Service Quality Control | | Target Location | US-SC-Spartanburg |
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Click here or scroll down to respond to this candidateEducationWofford College Spartanburg, SCBachelor of Science in Environmental Studies Expected Graduation: Spring Street Address
Relevant CourseworkSustainability Path:Simulating Icy Environments for Life Emergence: Published research exploring the potential for life in icy environments, simulating conditions with water ice and salts, and investigating pyroelectricity and organic molecule formation.Invasive Aquatic Plant Species in Lake Murray: Analyzed the impact of invasive plants on local ecosystems and boat motors, conducted stakeholder interviews, and proposed mitigation strategies.Mapping Spartanburg Bus Routes: Created maps using ArcGIS, analyzed public transportation availability, and assessed demographic data in relation to systemic racism.Tree Carbon Sequestration Study: Measured tree diameters and species to calculate local carbon sequestration, contributing to climate change mitigation research.Minor in International AffairsExploring Alternative Outcomes of World War I: Engaged in a diplomatic role-playing game to research potential alternative outcomes of WWI, analyzing different diplomatic strategies and their impacts.NGO-Government Relations: Conducted research under Dr. William DeMars, examining the complex relationships between NGOs and governments, with a focus on corruption and accountability.Relevant ExperienceSustainability Intern, Wofford College Spartanburg, SC September 2024 - PresentManage the campus greenhouse, contributing to the upkeep of sustainable initiatives on campus. Conduct waste audits, sorting recyclables and trash in hazmat suits, and using R Studio to analyze trends and correlations in waste data.Wofford College, Information Technology Spartanburg, SC September 2022 - December 2023Provided technical support, and troubleshooting issues for faculty, staff, and students, while managing IT help desk inquiries and collaborating on complex problem-solving.Walgreens, Pharmacy Technician Spartanburg, SC September 2021 - September 2022Filled prescriptions accurately, ensured adherence to pharmacy regulations, and provided exceptional customer service, enhancing the in-store experience.Nephron Pharmaceutical, Quality Control Intern, Microbiology Intern West Columbia, SC August 2020 - August 2021; June 2023 - August 2023Supported quality control and microbiological tasks in a cGMP environment, contributed to documentation and data entry, and collaborated with the 503B Outsourcing Facilitys pharmacist staff.Other ExperienceBoho Pizza & Brew, Server Lexington, SC June 2024 - Present (Seasonal)Managed customer interactions in a fast-paced environment, enhancing customer satisfaction and restaurant sales through product recommendations and persuasive communication.Chick-fil-A, Front of the House & Training Associate Lexington, SC March 2019 - Present (Seasonal)Led front-of-house operations, trained staff, and ensured high-quality customer service during peak hours, contributing to operational efficiency and guest satisfaction.Beef Jerky Outlet, Sales Associate Columbia, SC November 2015 - October 2018Processed transactions, guided customers through educational tastings, and managed store operations, contributing to daily sales and store readiness.Extracurricular ActivitiesPi Kappa Alpha Fraternity - Wofford College, Social Chair Spartanburg, SC missing durationPlanned and executed events, such as Pi a Pike with Kappa Delta, a cooking fundraiser for Wofford Women, and a basketball fundraiser benefiting the School for the Deaf and Blind in SC. Demonstrated leadership and organizational skills in event management and fundraising. |
