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Search 2 million Resumes Keywords: City or Zip:	Related Resumes Technical Support Customer Service Hempstead, NY Customer Service Technical Support Principal Support Engineer Freehold, NJ Customer Service Technical Support Fair Lawn, NJ Customer Service Technical Support Avenel, NJ Customer Service Technical Recruiter Yonkers, NY Customer Service Technical Support Parlin, NJ Customer Service Technical Support Newark, NJ

UmeshRegmiChettriContactAddressJackson Height, New York,11372PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLEWWWBold ProfileSkillsKnowledge of MswordKnowledge ofPhotoshopExcelPower pointCorel DrawDiploma Computer inGraphic DesigningCostumer AssistanceCostumer ServiceCash HandlingPayment CollectionCustomer ServiceSeeking challenging carrier by giving all skills to profession & awaiting for a initiative role. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Work History2024-06 -CurrentIT Technical Support InternACE Instuite of Technolgy, Queens, NYStreamlined communication with clients throughclear and concise email correspondence andphone calls.Installed and configured operating systems andapplications.Configured hardware, devices, and software to set up work stations for employees.Installed, configured and maintained computersystems and network connections.Tested new software and hardware prior todeployment.Monitored system performance to identify potential issues.Removed malware, ransomware, and other threatsfrom laptops and desktop systems.Created user accounts and assigned permissions.Configured and tested new software andhardware.Provided exceptional customer service whenresponding to help desk requests, maintainingprofessionalism at all times2022-09 -CurrentCashierH Mart, New YorkInformed costumers of promotion & special offers to increase salesProvided information to costumers on product orCustomer AssistancePayment ProcessingWindows 10,11LinuxservicesBagged, boxed or wrapped products for costumersGave costumers full attention & attended to their needsBalanced cash drawer at beginning and end ofeach shift.2019-03 -2021-06Kitchen De Pastry as Comi 2SHERATON JEDDHA HOTEL, JEDDHAServed discerning costumers with innovative pastries using top ingredients creativity and skillsMaintained cleanliness and organization withpastries kitchen workspaceApplied food safety standards consistently tominimize risks of contamination or spoilage.Implemented new display arrangements thatincreased visibility of featured products2016-05 -2019-02Linen Room Attendant & Room AttendantSHERATON JEDDHA HOTEL, JEDDHAMaintained accurate counts of linen bins received& loads processedInspected laundry items for stains or damagebefore beginning cleaning process.2011-03 -2014-04COMPUTER OPRETORKRISSH CYBER CAfE, NEW DELHIKept main computer equipment & peripheraldevices clean and properly maintainedCoordinated with system administrators for installing new hardware components.Education2024-05 -2024-0910th passedSHREE KALIKA HIGHER SEC.SCHOOL - Pokhara, NepalBoard: S.L.C BOARD NEPAL2008-09 -2024-0912th passedKALIKA MULTIPLE CAMPUS - Pokhara, NepalBoard: HSEB BOARD NEPAL2023-06 -2024-06LAN & WAN ADMINSTERTOR RUNNINGCOURSEACE INSTUITE OF TECHNOLOGY - New York, New YorkEnrolled in LAN and Wan Administrator ProgramMicrosoft OfficePC Technician (A+)Networking Concepts (N+)Computer Network Security (Security+)Microsoft Windows Client & Server AdministrationAmazon Web ServicesCybersecurity AnalystMicrosoft Windows Server MaintenanceLinux AdministrationCISCO Router AdministrationDisclaimerI hereby declare that all the above information is true to the best of my knowledge.SignatureUMESH REGMI CHETTRI.