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Click here or scroll down to respond to this candidateJCCandidate's Name
Proven track record of excellence, evidenced by 14 years of injury and accident free service at AT&T, where I honed skills in wire/fiber splicing and customer service. Known for reducing service downtime and enhancing client retention, I bring a blend of technical proficiency and interpersonal skills, ensuring high-quality, efficient telecommunications solutions. I've also maintained a clean driving record throughout my career while at AT&T and the 6 years spent driving a box truck and tour bus.LocationOoltewah, TNPhonePHONE NUMBER AVAILABLEEmailEMAIL AVAILABLEExperienceMay 2010 June 2024Wire Technician AT&T Services, Inc Murfreesboro, TNHad over 14 years, my entire employment, with 0 personal injury and 0 motor vehicle accidents while driving company vehicleMaintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.Reduced service downtime by promptly addressing and resolving wire connectivity problems.Installed wiring, cabling and networking hardware on customer premises.Ensured safe working conditions by strictly adhering to company guidelines and safety protocols during all installations and repairs.Increased client retention rates through consistent delivery of high-quality services, fostering long-lasting relationships with satisfied customers.Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.December 2009Driver Helper UPS Murfreesboro, TNLoaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.Exhibited good attendance, work habits, and willingness to learn job functions.Prevented damage to packages and products by correctly securing loads.Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.June 2003 December 2009Sales Agent/Tour Bus Driver Multi-Dimensional Marketing Madison, TNSold merchandise for Country singer Merle Haggard traveling on the road about 100 days a year.Drove Box truck and then a 40ft Prevost Merchandise tour bus nightly 200-400 miles to next city on tourHandled customer relations issues, enabling quick resolution, and client satisfaction.Developed strong relationships with clients through excellent customer service and regular follow-ups.Explained features of concert tour products to promote sales.March 2001 December 2001Drummer HAG, Inc Palo Cedro, CAPlayed drums for country singer Merle Haggard on tourExpanded network within the music industry through effective communication and collaboration with fellow musicians, agents, and promoters.Strengthened relationships with event organizers by maintaining professionalism, punctuality, and consistently delivering high-quality performances.Increased bands popularity through continuous practice, refining skills, and contributing to the creation of unique sounds.August 1999 March 2001/December 2001 June 2003Delivery Driver Mid South Vet Lab Murfreesboro, TNDelivered and picked up blood samples from vet clinics across the Middle Tennessee areaCompleted on-time deliveries by choosing best and most efficient routes.Improved customer satisfaction by ensuring timely and accurate deliveries of products.Operated vehicle safely in highly congested areas with no traffic violations.Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.EducationAugust 1995 May 1999 Riverdale High School 3.76 GPA Honors DiplomaAugust 1999 December 2000/January 2002 May 2003 Middle Tennessee State University Business/Computer Information Systems 3.516 GPA while attending (no degree)Accreditations and CertificationsThe National Society of Collegiate ScholarsWhos Who Among American High School StudentsReferences :Lucas Calcagno (Former AT&T Manager)PHONE NUMBER AVAILABLEJoe Manuel (Friend)PHONE NUMBER AVAILABLEDoug Smith (Former Manager/Co-worker Multi-Dimensional MarketingPHONE NUMBER AVAILABLE/pre> |
