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Click here or scroll down to respond to this candidateCandidate's Name
Lumberton, NC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryDynamic and results-driven Collections Specialist with a proven track record at M & M Auto Sales, adept in delinquency prevention and payment plan management. Excelled in reducing delinquency rates significantly, while enhancing customer relations through exceptional service. Skilled in records maintenance and known for outstanding communication abilities, consistently achieving and surpassing collection targets.SkillsBalance collectionDelinquency preventionPayment plan managementOutbound CallingRecords MaintenanceCollectionsRecords ManagementExperienceFebruary 2023 - CurrentM & M Auto Sales - Lumberton, NCCollections SpecialistCreated and implemented strategies to reduce delinquency rates, improve customer service and increase collections.Reviewed delinquent accounts and contacted customers via phone, email or mail to negotiate repayment terms and payment arrangements.Analyzed account histories, monitored payments, reconciled discrepancies and updated customer information in the database.July 2021 - CurrentShannon Volunteer Fire Department - Shannon, NCFirefighterAssisted in responding to emergency calls, assessing situations, and providing necessary medical aid.Maintained firefighting equipment, including hoses and ladders, on a daily basis.Conducted regular safety inspections of buildings to identify any potential hazards.November 2021 - August 2022Rainbow Shops - Lumberton, NCSales AssociateGreeted customers and provided exceptional customer service.Assisted customers with product selection, sizing and styling.Provided accurate information about products, prices and services.Maintained up-to-date knowledge of store merchandise and policies.Organized stockroom shelves according to size, color or style.Restocked shelves as needed to ensure sufficient inventory levels.Conducted inventories on a regular basis to track stock levels.Attended weekly team meetings to review performance goals and objectives.Ensured compliance with all safety regulations while handling hazardous materials.Maintained cleanliness of store environment including floors, windows, displays.February 2021 - September 2021Cait & Cay Inc - Shannon, NCTraffic Control FlaggerDirected traffic away from hazardous areas, using signs and hand signals.Ensured that drivers followed all safety regulations while operating in construction zones.Assisted with the setup of cones, barricades, and other traffic control devices.Education and TrainingJune 2020Red Springs High School Red Springs, NCHigh School DiplomaRobeson Community College Lumberton, NCEmergency Medical Technician |
