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Finleyville, PA PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInCertified Scrum Master SummaryDynamic and innovative mid-level Scrum Master with extensive experience in leading diverse teams to enhance Agile practices and drive efficient project delivery. Proven ability to coach and mentor cross-functional teams, leveraging expertise in Agile and Scrum methodologies to foster environments of collaboration and continuous improvement. Skilled in facilitating trans-formative solutions, managing stakeholder relationships, and steering Agile adoption across various organizational levels. Committed to leveraging a deep understanding of technology trends to propel business objectives and enhance team productivity.Areas of EmphasisTeam Leadership & Management Experience Backlog Management Cross-Functional CollaborationAgile Methodology Agile Training & Facilitation Agile Project Management Continuous ImprovementInformation Technology (IT) Scrum and Kanban Frameworks People Management Problem-Solving SkillsWritten & Verbal Communication Skills Agile Transformation Quality AssurancePresentation Skills Client Relations Strong Organizational Skills Project Management Skills Conflict ResolutionProduct and System Testing Report Preparation Stakeholder Engagement Business ValueTechnology SkillsJira and Confluence eazyBI Slack Google Workspace Zoom Microsoft TeamsAgile Tools (Reetro, Planning Poker, Estimation Poker) SharePointMicrosoft Office Suite (Word, Excel, PowerPoint, OneNote) Visio Microsoft ProjectProfessional ExperienceGIANT EAGLE, Pittsburgh, PA Remote11/2022 01/2024Scrum MasterCoached and mentored team members embarking on an Agile journey, providing the team with necessary knowledge and skills in Agile and Scrum practices to enhance flexibility, processes and efficiency. Possessed a comprehensive understanding of the intricacies involved in story pointing, enabling effective sprint planning, and streamlining processes. Fostered an environment of trust and inclusive, assuring that all team members felt valued and included. Implemented innovative tools and practices (Jira, Confluence, eazyBI) to streamline project tracking and boost data-driven decision-making.Created attractive PowerPoint presentations and conducted bi-monthly coaching sessions for other Scrum Masters and their team members, resulting in significant improvements in Agile practices.Mentored 2 new Agile Scrum teams by presenting PowerPoint sessions on Agile practices, analyzing backlogs to help team members prioritize work items, and attending their Agile ceremonies to provide coaching and advice on the team's participation.Utilized reporting demonstrating the team's progress over time, specifically in areas of task completion during sprints, reduction in work in progress (WIP), progress statuses, and completed tasks.Coached 3 Scrum teams on fostering teamwork by pairing individuals with similar mindsets for Software Development and analysis, while also helping the team recognize and enhance soft skills using Agile principles.Delegated the Agile daily Scrum and other ceremonies to team members on a regular basis, encouraging active participation using interactive retrospective applications.Advanced reporting capabilities by exploring various applications compatible with Jira, including eazyBI, and analyzed them to gain insights into team dynamics and performance during sprints, developing solutions to enhance team effectiveness and goal attainment.Implemented weekly goals, including Say-Do Ratio goal to increase sprint completion rates and Weeks Tasks goal to expedite the transition from in-progress to deployment status, with an objective of completing tasks within 4 weeksPROBLEM SOLUTIONS, Johnstown, PA Remote08/2019 11/2022Scrum Master/Project ManagerProvided guidance and support to 4 Scrum teams consisting of developers who were new to Agile practices. Emphasized the importance of each step in Scrum ceremonies, such as stand-up, retrospective, grooming, planning, reviewing, and pre-grooming. Facilitated tasks, coached teams on retrospectives, and effectively resolved obstacles by corresponding with appropriate resources and coordinating Quick chat meetings. Created a safe and trusting environment that fostered team camaraderie and open lines of communication.Monitored Jira and Confluence reports to identify team patterns and guided team's in improving story pointing, planning, and teamwork skills.Interacted with product owners to develop strategies for prioritizing and organizing tasks.Communicated cross-over tasks among teams and implemented tactics to enhance tracking of these tasks.Successfully mentored and on-boarded 4 other Scrum Masters, providing training on utilizing Jira and Confluence reports monitoring the progress of cross-functional teams.Organized daily reports for senior management and product owners to track velocity, backlogs, and priorities.HM HEALTH SOLUTIONS, Pittsburgh, PA 06/2008 04/2019Scrum Master 02/2014 04/2019Mentored and guided 2 teams, each comprised of 5-7 team members, resulting in improved efficiency and reduced project timelines. Efficiently generated reports to monitor project progress and track completion of tasks. Regularly corresponded with delivery leads and product owners to provide updates on project statuses and ensure alignment with project goals.Created Excel Pivot reports to effectively track project progress and resource allocation, offering valuable insights into project performance and aiding in informed decision-making regarding resource allocation.Contributed to team members' performance assessments to identify strengths and support corrective actions. Provided feedback to the team on their contributions and suggested ideas to strengthen performance.Senior Technical Project Coordinator 06/2008 02/2014Managed and coordinated technical resources for projects, safeguarding efficient oversight. Regularly corresponded status updates to project managers to safeguard adherence to timelines. Developed comprehensive technical project plans using Microsoft Project. Utilized a time-reporting application to effectively monitor resource allocations.Implemented instant messaging to encourage communication and teamwork skills among team members, enhancing overall team efficiency and productivity.Facilitated project meetings with both internal teams and external clients, securing individual needs were met to achieve 100% client satisfaction.I am regarded as a subject-matter expert (SME) to provide valuable insights and expertise on multiple internal applications, including SharePoint and ClearQuest.Maintained records of technical project flows to closely monitor project progress. Collaborated with the application team to prepare accurate estimates for projects.Completed various administrative tasks, including time and status reporting, with precision and timeliness.Education and CertificationsSLIPPERY ROCK UNIVERSITY OF PENNSYLVANIA, Slippery Rock, PABachelor of Science in Information Science Minor in FinanceSCRUM ALLIANCEAdvanced Certified Scrum Master (A-CSM) Certification (July 2020)Certified Scrum Master (CSM) Certification |