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Click here or scroll down to respond to this candidateCandidate's Name
Lexington, NC Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEhttps://www.authorjdfitzgerald.com/https://thestoriesofjdandivy.blogspot.com/PROFESSIONALSUMMARYAdept at transforming ideas into compelling content, I significantly enhanced organic traffic for Blogger.com through SEO optimization and engaging storytelling. My creative writing prowess, coupled with exceptional editing skills, consistently delivers impactful content across various platforms. Leveraging research abilities and Microsoft Office proficiency, I excel in content development and audience engagement, achieving notable reader resonance. SKILLS Creative Writing Editing Grammar usage Research Content Creation Effective writing Content Editing Exceptional storytelling Copywriting Content Development Google Drive Microsoft Office Fiction WritingWORK HISTORY FREELANCE WRITER 07/2018 to CURRENTOrchid Publishing Charlotte, NCUtilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.Interviewed individuals by phone, video chat and in-person to write news stories.Generated ideas for new content series or formats based on audience interests and market trends.Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers. Brainstormed ideas to create useful content for clients. Adapted writing styles based on different platforms such as social media, blog posts, and print materials.FREELANCE BLOGGER 11/2010 to CURRENTJ MBlogger.com Charlotte, NCProofread edited, and revised content as needed to maintain accuracy and high quality standards.Optimized blog posts for SEO, resulting in higher search engine rankings and increased organic traffic.Updated older blog posts to refresh content, maintain relevance, and improve search engine performance over time.Researched creative topics to write, edit and create layouts for new articles and features.Developed a strong online presence for the blog by consistently producing high-quality content.Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog. Attracted new followers with strategic social media marketing efforts. CUSTOMER SERVICE CASHIER 08/2022 to 10/2024Ollies Bargain Outlet Lexington, NCMaintained a clean and organized workspace, promoting a welcoming environment for customers.Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Processed customer orders and accurately handled payment transactions. Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty. Met customer service goals and exceeded customer expectations. Resolved customer complaints and maintained clean and tidy checkout area.Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.CASHIER 03/2022 to 08/2022Gabe's Department Store Lexington, NCGreeted customers entering store and responded promptly to customer needs. Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Built relationships with customers to encourage repeat business. CASHIER 05/2021 to 11/2021Dollar General Store Lexington, NCGreeted customers entering store and responded promptly to customer needs. Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Built relationships with customers to encourage repeat business. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.Helped customers complete purchases, locate items, and join reward programs.JANITOR 09/2020 to 05/2021Food Lion Grocery Lexington, NCMaintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails. Kept building spaces premises clean inside and outside. Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.GRILL COOK 10/2019 to 03/2020Cracker Barrel Restaurant Lexington, NCManaged grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.Maintained clean, organized grill stations for hygienic, orderly food preparation. Cleaned and maintained kitchen equipment regularly. Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.Restocked and rotated food items according to expiry dates to minimize waste.Followed recipes and kitchen procedures for consistent food quality, presentation and standards.Efficiently managed time by prioritizing tasks according to importance and urgency. Effectively communicated with fellow team members to coordinate dish preparation during peak service hours. Stored and handled goods correctly to maintain freshness and condition. Provided excellent customer service by addressing any concerns or special requests promptly and professionally.Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.Adjusted gas and electric grills to specified temperatures for quality food output. Grilled meats and seafood to customer specifications. Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.Trained new staff members on grill station operations, resulting in improved overall performance of the team.Established and maintained productive staff relationships for positive working environments.Provided support to crew members, facilitating quick food preparation and delivery.Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner. Verified order accuracy and quality ahead of service to maintain standards. Closely followed recipes and presentation guidelines to maintain consistency across menu items.Reduced food waste by implementing proper portion control and efficient cooking techniques. Prepared food items such as meats, poultry, and fish for frying purposes. Assisted management with inventory tracking and ordering supplies as needed, maintaining optimal stock levels.Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.Worked closely with front-of-house staff to address any order modifications or dietary restrictions efficiently and accurately.Provided support to crew members through all facets of food preparation and delivery.Consistently met or exceeded performance goals by dedicating time and effort to honing skills and staying current with industry trends.Distributed food to team members with efficiency in high-volume environment.Participated in regular staff meetings, providing valuable insights into improving kitchen productivity and customer satisfaction.Developed daily specials using fresh, seasonal ingredients to provide variety for customers. Coordinated with front house staff to ensure accurate order flow and customer satisfaction.Contributed ideas during team meetings that led to more efficient kitchen layout. Reduced cooking oil usage by introducing new grilling method. Managed food stock levels to ensure fresh ingredients were always available for grilling.Enhanced dining experience by maintaining high standards of hygiene and cleanliness in grill area. Maintained grill equipment, resulting in fewer operational disruptions. Collaborated with kitchen team to implement new grilling technique that improved food flavor. Streamlined food preparation process, reducing order turnaround time. Adapted recipes for special dietary requests, enhancing customer satisfaction.Optimized grill temperatures for different foods, enhancing taste and texture. Fostered positive working environment, leading to increased staff retention. Ensured timely delivery of orders, managing multiple grill stations simultaneously.Increased repeat customers with consistent preparation of high-quality grilled foods. Developed signature marinade that became customer favorite. Streamlined kitchen operations, reducing food waste through effective inventory management.Trained new staff on grill operations, improving team efficiency and service speed.Assisted in menu development to introduce new, customer-favorite grilled dishes.CREW MEMBER COOK 10/2017 to 12/2019Zaxby's Chicken Fingers & Buffalo Wings Lexington, NC Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.Worked in fast-paced environment with sense of urgency to serve guests quickly. Prepared food items according to recipe to drive quality and consistency. Kept kitchen up to code for health and safety inspections. Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly. Prepared food items such as meats, poultry, and fish for frying purposes. Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions. Trained new crew members on proper cooking techniques, food safety practices, and company policies.Collaborated with team members to provide seamless customer service during peak hours.Understood cooking techniques and fundamentals to maximize safe food handling.Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.Promoted a safe working environment by strictly adhering to safety procedures and promptly addressing potential hazards.Contributed to overall team success by proactively seeking opportunities for improvement and offering assistance to colleagues when needed.Exhibited adaptability by quickly learning new menu items, recipes, and preparation methods as required by seasonal changes or promotions.Reduced food waste through proper portion control measures and careful monitoring of product expiry dates.Ensured compliance with local health department regulations through diligent adherence to sanitation protocols and regular inspections.Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.Contributed to positive workplace morale through effective communication and teamwork skills.Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.Fostered strong relationships with customers, addressing their concerns professionally and providing prompt resolutions when needed. Operated grills, fryers and ovens to cook food items. Restocked inventory and ingredient items to maintain optimal kitchen efficiency. Trained and assisted new kitchen staff members. Cleaned and sanitized work areas, utensils and equipment. Provided excellent customer service by taking orders, answering questions and responding to customer complaints. Monitored food temperatures to meet quality and safety standards. Followed company recipes and production standards to satisfy customers. Reduced customer waiting by batch cooking popular items during rush times.Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.Learned new menu offerings and options easily to assist customers with selecting items.Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.Communicated with management on food inventory stock to request order placement. Packaged, arranged and labeled ingredient stock, storing at established temperatures. Used kitchen equipment safely and reduced risk of injuries and burns. Received and stored food supplies, raw materials and other ingredients. Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens. Suggested actionable improvements to streamline training procedures. MANUFACTURING ASSOCIATE 02/2017 to 10/2017Axcess Staffing Made sure that products were produced on time and are of good quality. Organized work to meet demanding production goals. Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.Exceeded daily production targets with consistent attention to detail and commitment to meeting deadlines.Operated various types of machinery efficiently while adhering to all safety protocols at all times during shifts worked alongside other employees working together towards shared objectives.Participated in regular team meetings to discuss progress, address challenges, and align on strategies for achieving production goals. Utilized hand tools and machinery to safely complete assembly processes. Upheld clean and organized workspaces to promote efficiency and minimize the risk of accidents or contamination.Assembled products to meet production requirements and daily established quotas. Collaborated with team members to meet production deadlines. Recorded and tracked daily production data for management reporting. Ensured workplace safety by following all company guidelines, participating in regular safety audits, and promptly addressing hazards as they arose. Inspected products and machines to maintain quality and efficiency. Developed strong working relationships with colleagues, fostering a positive team environment that facilitated open communication and collaboration on projects.CREW MEMBER COOK 03/2012 to 12/2016Hardees Resturamt Lexington, NCHandled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.Worked in fast-paced environment with sense of urgency to serve guests quickly. Prepared food items according to recipe to drive quality and consistency. Kept kitchen up to code for health and safety inspections. Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly. Prepared food items such as meats, poultry, and fish for frying purposes. Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.Trained new crew members on proper cooking techniques, food safety practices, and company policies.Collaborated with team members to provide seamless customer service during peak hours.Understood cooking techniques and fundamentals to maximize safe food handling.Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.CREW MEMBER COOK 08/2015 to 10/2015Arby's Restaurant Lexington, NCHandled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.Worked in fast-paced environment with sense of urgency to serve guests quickly. Prepared food items according to recipe to drive quality and consistency. Kept kitchen up to code for health and safety inspections. Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly. Prepared food items such as meats, poultry, and fish for frying purposes. Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.DISHWASHER 03/2015 to 07/2015Golden Corral Buffet and Grill Lexington, NCKept kitchen areas neat and clean by removing trash and organizing supplies. Followed supervisor instructions to complete tasks on time. Kept work area clean, dry, and free of debris to prevent incidents and accidents. Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.Assisted with kitchen prep work to help operations run smoothly and meet customer needs.Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.STORE ASSOCIATE 09/2013 to 01/2014Walmart Lexington, NCGreeted customers, helped locate merchandise, and suggested suitable options.Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.Increased customer satisfaction by providing efficient and friendly service while handling transactions.Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.Resolved customer inquiries and issues promptly, demonstrating excellent communication skills. Maintained tidy and organized store to comply with cleanliness standards. Handled cash register operations accurately, balancing drawers at the end of each shift.EDUCATION Bachelor of Science Film And Television Writing 10/2023 The Los Angeles Film School, Los Angeles, CA [Number] GPA: 4.0High School Diploma 06/2009Lexington Senior High School, Lexington, NC Honor Roll: Junior and Senior YearPROJECTS PUBLICATIONSBooks: J.D. Fitzgerald, The Long Road Ahead, Orchid Publishing, 2023. J.D. Fitzgerald, A Change Would Do You Good, Orchid Publishing, 2020. J.D. Fitzgerald, Manhattan Girls, Orchid Publishing, 2018. |
