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Click here or scroll down to respond to this candidateCandidate's Name , PMP, LSSGB, CSM, ITILBolingbrook, IL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInProgram/ Portfolio Management Project Verticals: Healthcare, Pharma, Financial, Telematics and ManufacturingExperienced Program/Portfolio Manager with over 18 years of managing large-scale, cross-functional initiatives across Healthcare, Financial Services, Telematics, and Manufacturing industries. Adept at leading SaaS implementations, cloud platforms (AWS, Azure, Snowflake), and leveraging Agile (Scrum, Kanban) and Waterfall methodologies to align strategy with execution. Proven track record of delivering projects on-time and within budget, optimizing resource allocation, and enhancing operational efficiency. Expertise in data governance, risk management, and stakeholder engagement. Strong leadership skills, with a focus on driving business transformation and continuous improvement in alignment with organizational objectives.ExpertiseProgram & Portfolio and PMO ManagementAgile (Scrum, Kanban) & Waterfall MethodologiesSaaS Implementation & cloud Platform (AWS, Azure, Google cloud, Snowflake)Project life cycle ManagementData Governance & Data StrategyVendor & Stakeholder managementBudgeting, forecasting &Financial PlanningRisk management & Change ControlGlobal Business DevelopmentResource Allocation & Strategic PlanningTools: JIRA, Smartsheet, MS Project, Monday.com & AsanaBusiness Process OptimizationRFP, SOW, Contract Review & NegotiationGlobal Team LeadershipAnalytics tools: Tableau, Power BI & SigmaProfessional ExperienceAtrium Insight April 2024 September 2024SENIOR PROGRAM/PORTFOLIO MANAGERLed strategic development and implementation of data solutions on Snowflake and other cloud-based EDW platforms, ensuring alignment with data governance frameworks and regulatory compliance.Managed end-to-end service delivery, including project scope, budgeting, resource allocation, and performance tracking across multiple large-scale projects, achieving on-time and within-budget delivery.Collaborated with product owners and business analysts to adapt project plans to evolving business needs while upholding strong data integrity and security protocols.Acted as a key advisor to leadership, ensuring the integration of the right technical expertise and adherence to governance policies to support long-term program objectives.phData April 2022 April 2024SENIOR PROGRAM/PORTFOLIO MANAGERDirected the execution of multi-million-dollar programs, including data migration, analytics, and cloud platform projects, across global teams of 50+ resources, ensuring adherence to best practices in Agile and Waterfall methodologies.Led cross-functional collaboration to design and implement programs that addressed both tactical and strategic business needs while maintaining strong data governance to ensure compliance and security.Proactively managed risks, resolving escalations and mitigating roadblocks while standardizing processes to drive efficiency across the portfolio.Worked closely with the PMO to develop executive-level reports, integrating data governance principles into program health and progress updates.Stanley HealthCare September 2020 April 2022SENIOR PROJECT MANAGERLed the successful execution of multiple high-priority Healthcare IT projects, managing cross-functional teams, third-party vendors, and external stakeholders to deliver solutions on time and within budget.Oversaw all phases of the project lifecycle, from initiation through planning, execution, monitoring, and closing, ensuring adherence to project timelines, resource allocation, and cost controls.Developed and regularly updated Statements of Work (SOW), detailed project plans, and contracts to align with the clients go-to-market strategy and business goals, ensuring that each project milestone supported broader strategic initiatives.Collaborated closely with internal teams (engineering, product management, compliance) and external partners to ensure alignment between business objectives and technical solutions, providing end-to-end project oversight.Facilitated requirements gathering sessions with stakeholders, translating business needs into actionable technical specifications while ensuring that all dependencies and constraints were clearly identified and addressed.Maintained continuous stakeholder engagement through regular status updates, risk reports, and progress meetings, ensuring transparent communication and swift issue resolution to prevent project delays.Proactively managed risks by identifying potential project challenges early, implementing risk mitigation strategies, and developing contingency plans to minimize impact on project timelines and budget.Coordinated vendor management, ensuring that external partners delivered on agreed-upon service levels, managed contract negotiations, and resolved any vendor-related issues that could impact project delivery.Monitored project performance using key metrics, ensuring that all deliverables met quality standards and that the project adhered to regulatory and compliance requirements relevant to the healthcare industry.Implemented change management processes to manage project scope, ensuring all scope modifications were documented, approved by stakeholders, and integrated into the project plan without disrupting ongoing work.Delivered post-project evaluations and led lessons-learned sessions to assess project performance, identify opportunities for improvement, and refine processes for future Healthcare IT initiatives.Command Alkon, Oakbrook, IL February 2018 June 2020SENIOR PROJECT/PROGRAM MANAGERManaged end-to-end Telematics projects, consistently delivering on time and within budget while collaborating closely with research teams, vendors, and cross-functional teams to ensure project success.Developed full-scale project schedules and milestones using tools like Smartsheet, D365, JIRA, and Confluence, incorporating insights from research teams and vendors to align with go-to-market strategies.Led continuous improvement initiatives through quality management, postmortem analysis, and integration of feedback from cross-functional teams, research partners, and vendors.Actively contributed to the development of go-to-market strategies by aligning project objectives with business goals, leveraging cross-functional collaboration, and ensuring project outcomes supported market entry and expansion.Recipient of the Presidential Club Award in 2018 for outstanding contributions to process improvements and driving successful project outcomes that enhanced business operations.Arroweye Solutions, Chicago, IL December 2016 Feb 2018PROJECT/PROGRAM MANAGERLed the end-to-end management of multiple technology onboarding projects, ensuring seamless integration of business and technical requirements while meeting client expectations and deadlines.Supervised all phases of project development, from initiation to closure, overseeing project planning, execution, and monitoring to ensure milestones were met within time and budget constraints.Managed a $10M+ facility start-up project, leading the development and construction of new technology infrastructure while coordinating cross-functional teams and third-party vendors to achieve project goals.Developed and maintained comprehensive project plans, including schedules, budgets, and resource allocation, ensuring alignment with the overall program strategy and business objectives.Proactively identified and mitigated project risks by implementing detailed risk management plans, conducting regular risk assessments, and tracking potential issues related to timelines, resources, and technical dependencies.Established clear communication channels with stakeholders across multiple levels, providing consistent project updates, managing expectations, and ensuring project transparency throughout the lifecycle.Led cross-functional teams of engineers, business analysts, and vendors to ensure alignment between business goals and technical solutions, while also resolving project roadblocks and adjusting project plans as needed.Implemented risk management strategies by developing contingency plans, ensuring that potential project risks were addressed proactively to minimize delays and cost overruns.Successfully resolved project issues by coordinating with team leads and stakeholders to ensure solutions were implemented promptly, keeping projects on track for on-time delivery.Led project post-mortem reviews to assess performance, identify lessons learned, and implement continuous improvement initiatives for future projects.Merieux Nutriscience, Digital Solutions, Chicago, IL March 2016 Dec 2016PROJECT IMPLEMENTATION SPECIALIST & SCRUM MASTERLed the implementation of key technology projects by tracking deliverables, tasks, and resources using MS Project, ensuring timelines and goals were met.Supported client onboarding and facilitated smooth issue resolution by tracking client feedback and creating reports that contributed to product roadmaps and strategic improvements.Acted as the primary liaison between business units and technical teams, translating loosely defined business problems into clear, actionable technical solutions.Contributed to product strategy development by participating in sales discussions, providing technical insights on product capabilities, and advising on market positioning.GoHealth LLC, Chicago, IL May 2015 Feb 2016PROJECT MANAGER/IMPLEMENTATION SPECIALISTAligned IT strategy with client business goals, providing tailored solutions based on industry-leading practices for long-term operational success.Led technology implementations for major health insurance carriers (e.g., UnitedHealthOne, Aetna, BlueCross Blue Shield) using the SaaS model, tracking milestones and escalating issues to ensure successful delivery.Clarified project roles and responsibilities for clients by using RACI matrices, promoting accountability, and reducing ambiguity.Applied PMI methodologies to manage client relationships post-implementation, addressing ongoing needs and ensuring customer satisfaction.Facilitated the development of product strategy by participating in sales discussions, offering high-level technical guidance on product features, and contributing to the product roadmap.Kluever & Platt LLC, Chicago, IL 2014 2015PROJECT/PROGRAM MANAGER (FORECLOSURE SYSTEMS COORDINATOR)Oversaw cross-departmental project design and development from production to implementation, ensuring efficient project execution and alignment with business goals.Worked closely with management to assess project bottlenecks, proactively initiating processes to improve program delivery and meet strict deadlines.Directed multi-disciplinary teams, resolving conflicts, managing dependencies, and ensuring project cohesion across programs.Led recruitment efforts for key personnel and selected consultants to fulfill project resource needs, optimizing team performance.Developed training manuals and facilitated training sessions for department staff to ensure smooth project rollouts and updates.Designed and developed customized software applications using SQL queries to meet specific firm requirements, improving operational efficiency.CT Lien Solutions (A Wolters Kluwer Co.), Chicago, IL 2008 2014Project Manager- Digital TransformationManaged major law firm and corporate requirements on Digital transformation by communicating with Stakeholders on Scope, budget and timeline.Raising risks, issues, changes and resource issues to the Steering Committee where they cannot be approved or resolved at project Manager levelProvided UAT testing for new products, identifying bugs and working with development teams to enhance product functionality.Increased individual productivity by 225% in 2012 through process improvements, reducing cycle times by 25% and earning the Best Cycle Time Award.Served as a Subject Matter Expert (SME) in client meetings, representing the company in face-to-face interactions and contributing to business development through product demonstrations and service consultations.Education & Professional DevelopmentProject Management certification (PMP)Lean Six Sigma Green Belt (LSSGB)Certified Scrum Master (CSM), Scrum AllianceITIL CertificationAtlassian certified inn Managing Jira Projects for Cloud (ACP 620)Sigma Analytics Level 1 certifiedMBA, Global Business Specialization (Latin America)Lake Forest Graduate School of Management, Lake Forest, ILGraduate Certificates in Management Analytics, Strategy & Execution, Change ManagementParalegal Certification, Commercial Lending & Real Estate LawWilliam Rainey Harper College, Palatine, ILP.G.D.M.M., Marketing ManagementManagement Studies Promotion Institute, New Delhi, IndiaLL.B., Bachelor of Laws (Specialization in Interpretation of Statutes & Legislative Drafting)Pondicherry University, Pondicherry, IndiaKey AchievementsDelivery excellence of the year award 2023Presidential Club Award recipient for outstanding contributions to process improvements at Command Alkon.Increased individual productivity by 225% through process optimization at CT Lien Solutions, reducing cycle times by 25%.Led successful end-to-end SaaS implementations for top health insurance providers such as UnitedHealthOne, Aetna, and BlueCross Blue Shield.Additional SkillsRisk Mitigation, Process Improvement, Financial Forecasting, IT Systems IntegrationVendor Negotiation, Contract Management, Stakeholder Communication |
