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M A Customer Service Resume Milwaukee, W...
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Title M A Customer Service
Target Location US-WI-Milwaukee
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Open To Any PositionMilwaukee, WI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWell-educated individual experienced in Retail, Customer Service, Housekeeping and Warehouse. Offering an engaging and pleasant personality with the desire to work as part of a valuable, top-level team. Seeking a role in any area Im a quick visual and vocal learner.Authorized to work in the US for any employerWork ExperienceUPS PreloaderUnited Parcell Service UPS - Elm Grove, WIJuly 2023 to Present Load and unload packages from UPS delivery trucks in a timely and efficient manner. Scan each package to verify its contents and ensure proper tracking. Sort packages into designated sections based on delivery routes or destinations. Identify and resolve any discrepancies, such as damaged or missing packages. Communicate effectively with team members and supervisors to ensure smooth operations and customer satisfaction. Follow all established safety protocols to prevent workplace injuries. Maintain a clean and organized work area.General CleanerMahlerClean - Milwaukee, WIJanuary 2023 to December 2023Cleaner Duties and Responsibilities Dusting and cleaning ceiling vents, surface areas, and counter surfaces Performs general sweeping, scrubbing, mopping of hardwood, laminate, or tiled floors Using vacuuming equipment; vacuums and cleans carpets, perform further treatments such as shampoo or stain-removal as needed Disposing of trash from bins and containers Polishing furniture and room accessories as needed Scrubbing sinks, basins, and toilets in private and public bathrooms Cleaning windows, glass surfaces, and mirrors Maintaining and upkeep of all cleaning equipment, supplies, and products Ensuring safe and sanitary storage and care of products Keeping all public spaces neat and tidy Reporting repairs and replacements needed when encountered on the job Order FillerJohnson Level & Tool - Milwaukee, WIJune 2023 to August 20231. Safely Operate a stand-up pallet to pull and prepare customers orders 2. Build, wrap, sort and transport pallets and packages 3. Use technology, to sort scan and prepare orders 4. Accurately and timely receive, verify stage all finished materials 5. Clean the work space as you go and participate with the team in keeping our facility, clean safe and accident freeOrder Picker/Shipping & ReceivingD.B. Roberts - Milwaukee, WIJanuary 2023 to June 2023A shipping and receiving clerk handles incoming and outgoing packages in a warehouse. Job duties include tracking inventory, keeping accurate records, packaging and weighing items, printing shipping labels and postage, inspecting goods received for damage, and distributing products to other departments.Finishing TechnicianQuad Graphics - Sussex, WIJanuary 2022 to December 2022: Responsible for feeding pockets and down piling product on the machine: Building pallets: Using a pallet jacketMaintenance/CustodianWalmart - Germantown, WIFebruary 2021 to December 2021Ensuring a safe and clean environment for members and associates by performing maintenance as necessaryEnsuring customers have a great first and and last impression Maintains a positive attitudeClean All Areas of the facility (for example floors, windows, restrooms, trash receptacles ) while following companys procedures, guidelines and methods utilizing approved chemicals, supplies, tools and equipment.Sales Associate Apparel/HomeWalmart - Milwaukee, WIDecember 2019 to January 2021Sales Associate Helping customers find what they need, giving advice, organizing, labeling and stocking and otherwise maintaining shelves. Pulling pallets Processing, Freight and Stocking Scanners and hand held toolsHead CashierHome Depot - Menomonee Falls, WIAugust 2019 to December 2019Drive a culture of customers service and learning with positive motivation to teach, coach and train associates.Run the play in the weekly playbook, event playbooks, and maintain store appearance standards and front end standards.Create an efficient department by observing associates and training them to managing on-hand accuracy, safety and shrink.Verify customers orders are sold properly using BOB, LISA, LANA, MITCH, MAC, HAM, Accuracy behaviors and the Scab, Look and Bag Technique.Opening registers Loading tills with bills and coins, Closing Registers unloading all bills and coins, Review Daily Coverage, Make sure everyone takes breaks and lunches on time, & Logging on to the register when a customer is in line to long,CashierWalmart - Milwaukee, WIAugust 2018 to June 2019 Greeting all customers entering the establishment Scanning coupons, applying discounts, processing payments and ringing up sales on Computerized cash registers Responsible For Handling Returns, and answering questions about merchandise, store polices and ongoingpromotions Bagging Groceries Keeping Work Area CleanCounted cash in register drawer to balance register at beginning and end of shift. Collected Debit, Credit and Check payments to process transactions. Totaled amount owed, collected payments and printed receipts to process transactions. Checked prices for customers and processed items sold by scanning barcodes. Monitored self-checkout systems and provided assistance or intervention where required. Adhered to state and federal laws by checking identification for proof-of-age and refusing alcohol sales to customers under age of 21.Plastic Mold OperatorRitus Corporation - Milwaukee, WIFebruary 2018 to August 2018Measure products to ensure compliance with customer specifications. Package and label products as directed in job packet (work instructions). Operate machinery and equipment used in the manufacture of products. Read and follow operating manuals; work instructions, master samples, process alerts and procedures.Clerical SupportMaximus - Milwaukee, WIDecember 2017 to January 2018faxingAnswering phone calls / transferringfilingcopingprintingbasic computer skillsCashierPick n Save - Milwaukee, WIAugust 2016 to January 2017 Greeting all customers entering the establishment Scanning coupons, applying discounts, processing payments and ringing up sales on Computerized cash registers Responsible For Handling returns and answering questions about merchandise, store polices and ongoingpromotions Bagging Groceries Keeping Work Area CleanDay care assistanceAdrianna's Tiny Tots - Milwaukee, WIJuly 2015 to December 2015Assistant Daycare Teacher Planned & Developed Mental Activities & Lessons. Completed developmental assessments (DRDP) With Follow Up Managed Positive relationships with Children & Their Families Observed And Documented children's interests and progress Got training on children personal rights, health and safety under the child protection act Cooked & Prepared Nutritional Meals For The Children EducationHigh school or equivalentPulaski High School - Milwaukee, WISeptember 2012 to May 2016Skills Cashiering Stocking Cash handling Freight Conflict management Retail sales Custodial Experience Load & Unload Customer service Heavy lifting ISO 9001 Order fulfillment Load & unload Microsoft Access Continuous improvement Manufacturing Clerical experience Retail sales Cash handling Cash register Hospitality Google Docs Communication skills Microsoft Excel Computer skills WindowsAssessmentsCustomer focus & orientation  ProficientJune 2022Responding to customer situations with sensitivity Full results: ProficientWork motivation  ProficientJanuary 2022Level of motivation and discipline applied toward work Full results: ProficientCleaner fit  ProficientJanuary 2022Measures the traits that are important for successful cleaners Full results: ProficientWork style: Reliability  ProficientJanuary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service  ProficientJune 2022Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkillsConflict resolution Extremely organizedTeam leadership Strong verbal communicationSelf-motivated

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